Complete Care
3.2 out of 5 stars.
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Complete Care Employee Reviews for Care Assistant

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3.1Work-life balance

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Found 9 reviews matching the searchSee all 104 reviews

A place to work

Indeed featured review

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I worked for the company in the clients own home .She didnt want very much involvement with the company other than a carer being provided. I had a manager on call at all times,if I needed him. My job involved the personal hygiene of the client and making of meals when required.Transferring the client from bed to wheelchair. Making the client as comfortable as possible.

Pros

none

Cons

sleepovers
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Rubbish management

Management don’t help staff or protect them in a stressful situation overworked and underpaid always phoning you up increased workload leaving you to do 24 hr shift threatening you with your job

Pros

None

Cons

Overworked
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Poor

Don't care about their staff or Clients poor company all around would not recommend them in any way whatsoever,they will give you the impression they care but you will soon learn they don't
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supportive management

good place to work. I worked 2 different complex care packages, families can be challenging and that is when you need your manager to support you. Complete care managers and nurses are very supportive, training is never ends which is good. Nurses makes regular visits to work and keep checking your skills I learned so much in this company.
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Official response from Complete Care

12 December 2019
Hello, thank you so much for the wonderful feedback. Our Operations Managers and Nurses work extremely hard to support staff, so it's brilliant to see this has been noticed. We're so pleased you gained a lot when working with us. If you'd like to return, don't hesitate to contact our recruitment team. Many thanks,Complete Care

Great place to work!

After a change in the management team Complete Care is a great place to work. Though it is very fast paced and busy there is a great team work ethic. Communication has improved massively and I would highly recommend Complete Care to anyone looking for a career in Complex Care

Pros

great team to work with very supportive and knowledgable

Cons

long hours but at least the working week is done in 3 shifts so more work life balance
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Official response from Complete Care

5 December 2019
Thank you for your feedback, we really appreciate it. At Complete, we’re proud of the care we provide and the support we give to our staff. We're so pleased that you’re happy to be part of the Complete Care family.Many thanks, Complete Care

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at times

not much to say just two face ,and act like them better than others. they are not friendly. users only nice when they need covering. they back bit. I wasn't happy health and safety was a concern, some workers was nasty. rush rush.

Pros

never

Cons

yes
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Abismal

Working every hours God sends, putting yourself out to do above and beyond, it wasn't enough. Management didn't listen and often blamed lower ranked staff for their mistakes. Going on maternity, my regular client was taken off me, and they wished to send me all over UK due to me driving. Then after returning from maternity, they offered me live ins up Scotland etc and expected me to leave my baby behind for weeks on end. Forced redundancy
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ignore complaints or requests

terrible company, hours fluctuate like a metronome. inconsistent, ignored complaints and requests. three and four hour gaps, don't stick to your contracted hours.
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professional work place

Beginning of the shift rough plan for the duration is made (for myself and my pair of hands), even though i'm fully expecting to be quite flexible in accordance to condition changes-most important tasks are completed regardless. All activities are written down, so little room left for mistakes. advice is always at hand (good management. Knowing what i'm doing at work is most enjoyable part of job for me.

Pros

support from people surrounding me

Cons

prolonged stress
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Overall rating

3.2

Based on 104 reviews
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Ratings by category

3.1Work/Life Balance
2.9Salary/Benefits
2.8Job security/advancement
2.8Management
3.1Culture

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