Complete Care
3.2 out of 5 stars.
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Complete Care Employee Reviews for Support Worker

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3.1Work-life balance

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Found 8 reviews matching the searchSee all 104 reviews

Insights into Complete Care

Based on 4 survey responses
Areas for improvement
  • Support from manager
  • Time and location flexibility
  • Inclusive work environment
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Fun place to work was ruined when most of original staff left

Indeed featured review

The most useful review selected by Indeed
Original staff before 2015 were fab really cared but then it was brought for a very low price of £1 I think as it had lots of debt. Since then the company hasn't been the same shame really.

Pros

Flexible hours

Cons

Low pay, no benefits
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Stressful and emotionally draining

It was long tiring hours. At times very challenging and dangerous. You had to restrain very aggressive and strong young people, who were emotionally and sometimes physically abused themselves in the past. The management were unsupportive and didn’t value the staff.

Pros

Helping young people

Cons

Long hours
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Micro managed and invisible management

The job was good, but within the 4 years of working with compete group I saw my manager twice and one of them was just because I was on training in Telford and she just so happened to be there. You are text an address and just turn up to provide support no background of PWS or family very unorganised and unprofessional.
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Complex care

Great place to work and at the time many shifts available. Money is typically paid . Best working nights as it’s more money . Friendly staff who work in a team
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Official response from Complete Care

9 January 2020
Thank you for your feedback. Working in a team is a significant part of the role so it's made easier when you have a great relationship with your colleagues. Feel free to get in touch if you would like to work with us again in the future.Thanks again, Complete Care

Job satisfaction

Great line manager, ongoing support and regular staff meetings. 4 days training covering everything, good staff policies and procedures in place, good line of communication with management.

Pros

Knowing rota well in advance

Cons

Long hours
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Official response from Complete Care

5 December 2019
Thanks for the great feedback. We're glad you enjoyed training with us, and all the work that goes into the policies, procedures and team meetings is recognised. Many thanks, Complete Care

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Dont Bother....look for something else

Management a joke..Staff not trained properly or rushed through...Wages always wrong...

Pros

clients lovely

Cons

Management
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total rubbish

my son worked for them staff sleeping on nights and medication errors, when he reported staff for sleeping they were just moved to other clients instead of being dismissed , My son has now been dismissed think they just trying to brush matters under the carpet dont go there or use this company

Pros

no pros

Cons

watch your back
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Tiring

working for this company is tiring as you are expected to travel in various places at different times even although this is apart of the job it was costing too much as they say you are only in one area this is untrue, it was lovely giving the care required but you were not guaranteed your hours as they went to certain members of staff no training given I already had my own so at times you was doing a lot of the work !

Pros

hours of breaks in between

Cons

travelling expenses
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Overall rating

3.2

Based on 104 reviews
5
31
4
15
3
24
2
12
1
22

Ratings by category

3.1Work/Life Balance
2.9Salary/Benefits
2.8Job security/advancement
2.8Management
3.1Culture

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