Concentrix
3.4 out of 5 stars.
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Concentrix Careers and Employment

Work happiness
Scores based on about 36 responses to Indeed's survey on work happiness
42
Work Happiness Score
Low
Do people feel happy at work most of the time?
51
Achievement
Below average
Do people feel they are achieving most of their goals at work?
51
Support
Below average
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • CEO
    Chris Caldwell
  • Founded
    1998
  • Company size
    more than 10,000
  • Revenue
    £1bn to £5bn
  • Industry
    Telecommunications
Learn more

Jobs

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Permanent, Full-time
Inbound Sales Advisor Belfast

Belfast

£17,056 - £18,137 a year
Easily apply to this job

2 days ago

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Permanent
B2B Telesales Executive

United Kingdom

£18,000 a year
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2 days ago

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Full-time
Talent Acquisition Supervisor

Home Based

2 days ago

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Full-time
Team Leader

London

2 days ago

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Full-time
Temp JET Trainer

Newcastle upon Tyne

2 days ago

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Full-time
Sr. Sales Engineer, Cloud Contact Center Solutions

Home Based

2 days ago

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Permanent, Full-time
Customer Service Advisor - Initial work from home

Longbenton

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3 days ago

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Permanent, Full-time
Customer Service

Newcastle upon Tyne

£8.50 - £8.72 an hour
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Urgently needed

3 days ago

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Full-time
Team Leader

Manchester

3 days ago

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Full-time
Senior Operations Manager

Newcastle upon Tyne

3 days ago

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Permanent, Full-time
Inbound Advisor - March start date!

Manchester

£8.44 - £8.72 an hour
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3 days ago

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Permanent, Full-time
Hebrew speaking Sales Advisor

United Kingdom

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3 days ago

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Permanent, Full-time
Customer Service Representative

Newcastle upon Tyne

£19,500 - £21,000 a year
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4 days ago

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Permanent, Full-time
Personal Banking Agent

Newcastle upon Tyne

£19,500 - £21,000 a year
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4 days ago

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Temporary
Temp Trainer II - WAH until restrictions are loosened

Newcastle upon Tyne

4 days ago

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Full-time
Sr. Software Engineer I

Home Based

4 days ago

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Full-time
Work From Home Customer Services Advisor

Home Based

£8.72 an hour

5 days ago

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Full-time
Customer Response Advisor - Initial Work From Home

Newcastle upon Tyne

£19,500 a year
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5 days ago

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Permanent, Full-time
Customer Advisor - Initial Work From Home

Newcastle upon Tyne

£18,200 a year
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5 days ago

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Permanent, Full-time
Sales Advisor - Concentrix

Newcastle upon Tyne

£8.65 - £9.38 an hour
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5 days ago

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There are 65 jobs at Concentrix
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Browse jobs by category

Sales

24 jobs

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Salaries

Salary estimated from 1.5K employees, users, and past and present job advertisements on Indeed.

Popular Roles

Customer Service Representative
£19,081 per year
Sales Advisor
£19,242 per year
Client Advisor
£18,852 per year

Customer Service

Customer Service Representative
£19,081 per year
Call Center Representative
£17,709 per year
Customer Support Representative
£18,433 per year

Sales

Sales Advisor
£19,242 per year
Client Advisor
£18,852 per year
Inbound Sales Representative
£17,615 per year

Administrative Assistance

Administrator
£17,296 per year
E-commerce Specialist
£20,000 per year
Sales Administrator
£17,112 per year
Explore more salaries

Rating overview

Rating is calculated based on 25.2K reviews and is evolving.

2.7720172.5220182.3320192.0820202.502021

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Work-life balance

Reviews

Call centre customer service agent outbound in Southend-on-Sea
on 1 March 2021
Fun place to work
Concentrix is a lovely place to work with no pressure even though there is targets to achieve.Daily meetings held through zoom on permanent WORK from home jobs.But the hourly pay is the same weather you do over time or not.The company could look into this?But don't hold your breath as it's an american company.Management are great and the people are amazing.
Retentions Agent in Bredbury
on 28 January 2021
Awful - avoid avoid avoid
Management are shocking, equipment doesn’t work, waste of time completely. Retentions role but continuous calls for customer service making hitting target impossible. Team leaders have no idea what they are doing, no idea about the campaign they are supervising. Zero support AVOID
Driver Assistant English/German in Luton, Bedfordshire
on 2 January 2021
Good Place to work
I have not much to complain about except that some breaks could be planned better. It is also a nightmare to get your holidays approved when you want them even though you applied for them months in advanced.
Customer Service Advisor (Full-time) in Newcastle upon Tyne
on 2 January 2021
Draining
I Personally did not like working here. I out hollidays in and they got declined 24hrs I was going away. Draining job, if you are late from your break you have to make the time uo at the end and money gets deducted from your wage if you do not do so.
Sales Advisor in Belfast, County Antrim
on 28 December 2020
Horrible
My mental health was at its lowest working here. no life outside the job due to the UNHOLY working hoursit’s just such a sad place managers don’t care about you just about money
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Questions and answers

People have asked 85 questions about working at Concentrix. See the answers, explore popular topics and discover unique insights from Concentrix employees.

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Interview insights

Insights from 391 Indeed users who have interviewed with Concentrix within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Role play about a customer with a complaint. Have you previous experience? How would you deal with a customer who was being awkward and rude? Examples from current job.

Shared on 9 October 2018

Why convergys? How would you end a phonecall?

Shared on 24 September 2018

Experience working with customers? Experience working toward targets? Example of amazing customer service?

Shared on 17 August 2018
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