Coppa Club
3.3 out of 5 stars.
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Coppa Club Employee Reviews for Bar Staff

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2.6Management

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Fun workplace

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Very fun place to work with lot of young people to work with and great staff, learn alot about being behind the bar and learnt loads of new drinks to make. Being front of house was really useful and made me much more confident.
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Too many managers and not enough staff

Young 'casual dining' company attempting to roll out as an established brand, by applying rigid specification to everything from how to cook a poached egg, to the kneeling posture adopted by managers when speaking to customers. What they have failed to recognise are the differences in building and kitchen layouts, staff training and skill-sets, expectations of different customer bases in different venues, serious recruitment issues and that they are dealing with human beings who would like to have lives too. Be prepared to only find out your working rosta for the Mon-Sun working week just hours before it begins. Don't be surprised if you are required to take longer breaks on split shifts or to be sent home several hours early if the customers don't come in sufficient number. Your 40 hour week could soon be nearer 30 although the company is legally obliged to honour minimum hours stipulated in their contract of employment. Dress for work before you arrive or find yourself tripping over ice crushing machines and excess stationary stock in the 9' x 8' 'staffroom'. Be prepared to act as the 'buffer' explaining the routinely applied 'service charge' and of course for the resulting reduction in tips after the company has taken the 12.5% levy. These restaurants are run from excel spreadsheets and staffing levels are cut to the bone in an attempt to match the performance and margins achieved in a flagship restaurant which has been open for almost 5 years. The Tripadvisor reviews for this company speak for themselves. 48th best out of 65 in Henley as at 15th Sept and 5th of 6 in - 

Pros

Limited staff menu free

Cons

Disorganised management
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Overall rating

3.3

Based on 28 reviews
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Ratings by category

2.8Work/Life Balance
3.4Salary/Benefits
2.9Job security/advancement
2.6Management
3.2Culture

Coppa Club Reviews by Location

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