Costa Coffee
Happiness score is 48 out of 100
3.5 out of 5 stars.
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Costa Coffee Careers and Employment

Work happiness

Scores based on about 330 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel they are appreciated as a person at work?

About the company

  • CEO
    Jill McDonald
    approve of Jill McDonald's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    £366m to £730m (GBP)
  • Industry
    Restaurants & Food Service
  • Link
    Costa Coffee website
Learn more


Browse jobs by category

Food Preparation & Service

1,325 jobs


Salary estimated from 5.3K employees, users, and past and present job advertisements on Indeed.

Food Preparation & Service

Rating overview

Rating is calculated based on 3K reviews and is evolving.



Assistant Manager in London
on 14 May 2022
Entry Level Job
Good job opportunity if you are new to the Country and want to start earnig some money while practicing your English, or while studying at College / University
Costa Coffee supervisor in Saxmundham
on 14 May 2022
Very over worked under staffed and poorly treated staff don’t feel appreciated nor is morale any higher than a skirting board ladder retention rate is very poor also
Barista Maestro in Elm Park, Greater London
on 12 May 2022
I worked for a franchise store in elmpark costa never again the staff get treated differently some get away with everything some get warnings for nothing repairs take forever to get repaired don't care about nothing apart from what money goes through the tills staff are not important and are very clever how they get you too leave stay well away from this company
Barista Maestro in North East
on 11 May 2022
Fun place to work
Great place to work, fast paced. Easy going job. It can be stressful with new promotions and weekends but you get the right support. Really good job whilst at uni.
Barista Maestro in Whitby, North Yorkshire
on 11 May 2022
Fast paced
It’s a fast paced job but it can be fun once you learn all the ins and outs of the job. 50% off food and free drinks whilst on shift! 25% off on your days off and from other stores too

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Questions and answers

People have asked 267 questions about working at Costa Coffee. See the answers, explore popular topics and discover unique insights from Costa Coffee employees.

See questions about:

  • Hiring Age
  • Dress Code
  • Working Hours
  • Salaries
  • Hiring Process
  • Interviews
  • Benefits
  • Shifts
  • Part Time Jobs
  • Working Culture
  • Working Environment
  • Work Life Balance
  • Job Opportunities
  • Work from Home
  • Background Check

Interview insights

Insights from 2.4K Indeed users who have interviewed with Costa Coffee within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

I have a question if I spend £10 how many points will will be collection

Shared on 26 March 2018

How would you be around people .how would you act if a customer was upset or not happy . allergies how would you deal with it .

Shared on 28 June 2017

How you going to decline a consumer who want to have a free extra coffee shot.

Shared on 27 June 2017

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