Costa Coffee
3.6 out of 5 stars.
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Costa Coffee Careers and Employment

About the company

  • CEO
    Jill McDonald
  • Founded
    1971
  • Company size
    more than 10,000
  • Revenue
    £500m to £1bn
  • Industry
    Restaurants & Food Service
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Jobs

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Contract
Barista - High Wycombe - 16hrs FTC

High Wycombe

£8.72 - £9.72 an hour

4 hours ago

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Contract
Barista

Southampton

£8.72 - £9.72 an hour

4 hours ago

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Full-time
Barista Maestro - Excel West Shopping Centre - F/T 35hrs

London

£9.25 - £10.25 an hour

3 hours ago

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Barista Maestro - Kingswalk Gloucester - 25 hours permanent

Gloucester

£9.25 - £10.25 an hour

4 hours ago

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Permanent
Barista - Manchester Oxford Rd P/T 24hrs Perm

Manchester

£8.72 - £9.72 an hour

2 hours ago

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Permanent
Barista Maestro

Southampton

£9.25 - £10.25 an hour

3 hours ago

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Full-time
Head of New Business, Partnerships

Houghton Regis

3 hours ago

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Contract
Barista - Scunthorpe Drive Thru P/T 24hrs Permanent

Scunthorpe

£8.72 - £9.72 an hour

7 hours ago

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Barista - Newcastle Northumber P/T 16hrs Permanent

Newcastle upon Tyne

£8.72 - £9.72 an hour

7 hours ago

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Barista - Nottingham Victoria P/T 26hrs Perm

Nottingham

£8.72 - £9.72 an hour

9 hours ago

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Barista Maestro - Ross on Wye P/T 25hrs Perm

Ross-on-Wye

£9.25 - £10.25 an hour

9 hours ago

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Contract
Barista - Caterham Church Walk P/T 20hrs FTC

Caterham

£8.72 - £9.72 an hour

7 hours ago

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Contract
Barista - Next Wigan P/T 15hrs FTC

Wigan

£8.72 - £9.72 an hour

9 hours ago

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Barista- Tesco's Southampton 20 Hours

Southampton

£8.72 - £9.72 an hour

9 hours ago

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Barista

Clacton-on-Sea

£8.72 - £9.72 an hour

7 hours ago

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Contract
Barista - St Helens P/T 8hrs FTC

St Helens

£8.72 - £9.72 an hour

11 hours ago

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Contract
Barista - Wandsworth P/T 30hrs FTC

London

£8.72 - £9.72 an hour

7 hours ago

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Full-time
Barista

Watford

£8.72 - £9.72 an hour

9 hours ago

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Barista - Gosforth DT P/T 18hrs Permanent

Newcastle upon Tyne

£8.72 - £9.72 an hour

7 hours ago

View job
Full-time
Barista Maestro-Costa Cramlington-30-FTC

Cramlington

£9.25 - £10.25 an hour

9 hours ago

View job
There are 134 jobs at Costa Coffee
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Food Preparation & Service

94 jobs

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Salaries

Salary estimated from 764 employees, users, and past and present job advertisements on Indeed.

Popular Roles

Barista
£8.91 per hour
Assistant Manager
£18,879 per year
Store Manager
£23,960 per year

Management

Assistant Manager
£18,879 per year
Associate Manager
£20,402 per year
Manager
£34,359 per year

Retail

Store Manager
£23,960 per year
Team Supervisor
£8.75 per hour
Assistant Store Manager
£9.34 per hour
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Rating overview

Rating is calculated based on 2.4K reviews and is evolving.

3.7720173.7020183.2720193.0920202.892021

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Work-life balance

Reviews

Waitress in Yate
on 3 March 2021
Good place to work
I worked there when I was 16, was paid over the minimum wage. Fast pace environment. Found the tills difficult and staff often got snappy and sarcastic especially if you didn’t have no previous experience. I worked 4 hours on a Saturday so they seem pretty flexible with hours and days however the reason why I left was because when I went out the back to do pot wash the manager was bad mouthing me thinking I was someone else. You need to be very enthusiastic and bubbly to work there. Hard work trying to make sure you’re on tills, cleaning down tables, pot wash and making sure fridges and produces were topped up.
Assistant Manager in Plymouth
on 2 March 2021
Hard work
Be prepared for fast paced, hard work, with little to no training. The culture and the people you work with will be why you stay but the job itself is why most people leave. Customers for the most part are absolutely lovely but 1 in 10 (increased in covid times) will leave you wanting to cry. Thick skin required. Only a few stores will be a different experience but are few and far between. If you go into management you will be required to work far above and beyond for little to no thanks or sleep. The upper management will try their hardest to keep you motivated but corporate are always penny pinching so are limited in helping. Be prepared to come home smelling of milk regardless of whether you were on the coffee machine or not. On the up side, free coffee on the job which will be required.
Supervisor Barista in Dorset
on 24 February 2021
Understaffed and underpayed
Constantly understaffed with area managers putting unfair pressure on store managers. Pay was unfair and I was payed incorrectly for months until I noticed and then managed to claim what I was due. This happened to a large number of employees. Forced to upsell plastic bottles of water by having them next to the till which is extremely unethical in terms of environmental responsibility.
Barista Maestro in Woking
on 23 February 2021
Ran by incompetent immature children, manager of my store left due to being overworked and paid poorly for her incredible efforts
Avoid at all costs, perfect for weekend students, even then don't expect much. Expect to be treated poorly.They'll overwork you, expect you to know everything, the training is pointless and the "incentives" don't exist.
Barista in Bangor, County Down
on 4 February 2021
No
On-site managers and team members were great, but as is the case with most coffee shop chains, higher up managers have no idea what they are doing. They treat new staff like dirt, dont know how the place is even run, couldnt make a coffee if their lives depended on it.And work a three day week in their nice offices. (especially clements, ground, costa, starbucks, nero etc.) We are the ones who get taken advantage of, who get up at 6 in the morning, who have to stress throughout the day with customers and food and coffee and cleaning, smelling of sweat and food and coffee when we get home at 6pm, but we get paid pennies while the higher management drive around in their fancy cars? Not an environment that I am going to be associated with again, no thank you.I loved my team at the actual sites, but if higher managers actually got off their bums and did something for once maybe they would deserve the unbelievable amount of wages they get. Shame on you.
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Questions and answers

People have asked 211 questions about working at Costa Coffee. See the answers, explore popular topics and discover unique insights from Costa Coffee employees.

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Interview insights

Insights from 852 Indeed users who have interviewed with Costa Coffee within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

I have a question if I spend £10 how many points will will be collection

Shared on 26 March 2018

How would you be around people .how would you act if a customer was upset or not happy . allergies how would you deal with it .

Shared on 28 June 2017

How you going to decline a consumer who want to have a free extra coffee shot.

Shared on 27 June 2017
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