Costa Coffee Careers and Employment

Got rid of assistant managers role and now pass responsibility of that onto the next role down the barista maestro where you are paid 50p more than baristas! But are doing the same work as the store manager ??

BARISTA MAESTRO in Nantwich

on 2 April 2021

Great teams but higher management have no care

The teams you get to work in within Costa are truly what makes the jobs. I worked at multiple locations and every team understood how difficult a company they worked for but this is what unites everyone. Although this is great to have good team work... i really began to question the values and ethics of Costa if they relied on this tactic to operate their stores?There is constant stress with, in my case in a franchised store, absolutely no employee benefits apart from discounted drinks on your days off at other stores.

Barista Maestro in Somerset

on 29 March 2021

Never work for Costa coffee

I have worked for Costa coffee for 4 years and the company only care about money! They do not care about their staffs safety or mental well-being. Their employees are just numbers on a piece of paper to them, they do not value their staff at all! The management is also very unprofessional. The people I worked with are the only reason I stayed as long as I did. If it wasn’t for them I would have left a LONG time ago!

Barista in Doncaster

on 25 March 2021

Wouldn’t really recommend.

Even though I enjoyed working there the majority of the time, however occasionally I felt belittled by other staff members hand when I was leaving I was lied to about the reasoning for not being kept on at costa, they’re like a family but a family they don’t want to include others. This made it difficult to be able to concentrate on my work as I didn’t want to be there.

Part-time Barista in Hale

on 23 March 2021

Busy coffee shop

I work in a suburban branch - nice customers, including regulars and a good team.It can be very busy and hard hard work to keep up with a constant queue.You need to be organised, cheerful and reliable and be able to work well in a team.

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Questions and answers

People have asked 221 questions about working at Costa Coffee. See the answers, explore popular topics and discover unique insights from Costa Coffee employees.

What is the pay at Costa? Weekly, fortnightly? Monthly? Just wondering as I've just been offered a position.

What is the pay like at Costa for baristas? Is it age dependent? If so, I was wondering if 18 year olds would be on minimum wage?

Do you get set shifts (i.e. the same days and times every week) or are you able to work around other commitments and have different shifts each week

What is the pay like at Costa for baristas? Is it age dependent? If so, I was wondering if 18 year olds would be on minimum wage?

What do 16 year olds get paid

Do you take on 16 year olds who are still in school?

Are you aloud piercings? I have my septum, lip and ears stretched

I asked about wearing a skirt. Due to certain reasons I do not wear trousers. I got told I could wear a skirt. Is this for sure part of company uniform?

What should you wear to an interview at Costa Coffee?

On average, how many hours do you work a day at Costa Coffee?

Is it normal to still be cleaning the store, 2.5 hours after closing and not be paid for it?

How are the working hours at Costa Coffee?

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