Costa Coffee has a thorough and enjoyable training scheme, the management are quality and brand standard oriented and appreciate that great standards come from a great team of happy emloyees.
It is a very organised work place
Wasn't very organised and didn't listen to staffs request.
I believe that there stands a strong and intrinsic chain of command at Costa. Your managers will ensure that all Baristas are working to their maximum potential.
They are open minded
Depending on the store manager ive had 1 one was hopeless and the second manager was really organised
The company has a good culture within all stores but sometimes struggles to focus individually on each store and every single employee to ensure everyone is happy with their role. I personally never had a one to one meeting with my manager and communication sometimes lacks.
The culture is very traditional, the coffee is authentic and keeps its plain but effective name