Work wellbeing score is 61 out of 100
3.4 out of 5 stars.
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Costa Coffee

Costa Coffee Employee Review

Fine at first but get used and abused

Don’t mention you can drive if you do they will send you to every store in the area, don’t listen to your availability which you are entitled to have, expect you to stay late no questions asked
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Similar reviews

Same role

Good place to work but can be difficult at times

Good place to work if you get along with your co-workers, but if you don’t can be hard. Some managers are great others are unfair and target staff members.Very understaffed so found myself doing 4 jobs instead of 1 so the amount they paid for that was not great.Very stressful and nothing was done about that even though higher management were aware.


Free drinks on shift and 50% food


no support, not enough staff on shift so you’d be doing 3 jobs at once.
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Same role

Don’t do it

Absolutely appalling company to work for in all honesty. Bullying that comes from upper management as well as gaslighting. They pick and choose their favourites then cause conflict between them. They allow bad behaviour and even reward it. The most enjoyable part of the job was the customers. Everything else was awful you aren’t treat like a human at all and they just don’t seem to care. Don’t work for this company. You’ll last a few months max then leave, their staff turn around is shocking




Work life balance, upper management, staff, no training, no hours for anyone, money hungry
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Same roleSame location

Awful !! Don’t bother

Very strict !! Hardly any training at all! BM’s are over worked with very little training to be a supervisor at all, the atmosphere is tense and uncomfortable most of the time.


Free coffee


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Overall rating

Based on 3,897 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.0 out of 5 stars for Management
3.3 out of 5 stars for Culture

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