Coventry Building Society Careers and Employment
Work happinessScores based on about 27 responses to Indeed's survey on work happiness
- CEOMark Parsons84%approve of Mark Parsons's performance
- Company size1,001 to 5,000
- Revenue£366m to £730m (GBP)
- HeadquartersCoventry Building Society...
Founded in 1884, we're now the UK's second-largest building society with over £42 billion in assets and more than 1.8 million members across the country.
Our success is built on our people serving the best interests of our members, providing excellent long-term value backed-up with award-winning service. It'll come as no surprise that our people are right at the heart of our organisation.
Whether you want a customer facing role in one of our branches or contact centres, are passionate about driving technology change and innovation in IT, or have the desire to shape the products we offer to our members – you’ll fit in somewhere in our Society.
Salary estimated from 110 employees, users, and past and present job advertisements on Indeed.
If you work anywhere in back office, there is a good chance your work will be largely redundant. There is a also a lot of work that doesn't really have much of an impact and seems to be numbers provided for the sake of numbers. However, everyone is very relaxed about everything and deadlines are not very strict. The workplace, overall, is good for some. If you work best under high pressure and like to use that to get a higher salary, this place is definitely not for you.
Very busy call centre, good training and supportive managers. Decent pay good colleagues can work in the office or home so hybrid working available. Can be a nightmare to get help.
Many people who are in management roles have occupied positions for a number of years. During the interview i was advised that the 'best' thing about the job is that you can walk from department to department and chat with people. I was interviewed by two managers; one was able to advise of their role sufficiently, however, the second was unable to adequately explain what they actually do, or what responsibilities department(s) under their management did on a day-to-day basis. I was contacted off of a mobile number linked to a location that was not from the location the caller was located at a later date and fortunately I was able to express the issues around the competency of their managers to a sympathetic ear. Employers use the STAR system with a bespoke checklist - a very outdated model of interview. This helped demonstrate that the company uses old models of acronym based learning for routine employment practice - all in all, this is a company with an antiquated mindset around the financial sector and employee retention.
Accreditation can be stressful, at times. Progression opportunities are there, but internally it can be tough. Offer a hybrid working arrangement. Flexible working policy.
i enjoyed my time working there. employees all seem very friendly and supportive. training is provided and their goals are clearly shared. overall, lovely workplace.
What would you say about your employer?
People have asked 27 questions about working at Coventry Building Society. See the answers, explore popular topics and discover unique insights from Coventry Building Society employees.
Insights from 105 Indeed users who have interviewed with Coventry Building Society within the last 5 years.
The values of the company and any experiences or encounters that you have had where you have had to deliver customer service.
Tell me about a time when you have influenced a senior stakeholder.
- Coventry Building Society