Coventry Building Society
Happiness score is 59 out of 100
3.8 out of 5 stars.
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Coventry Building Society Careers and Employment

Work happiness

Scores based on about 27 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel their work environment is inclusive and respectful of everyone?
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • CEO
    Mark Parsons
    approve of Mark Parsons's performance
  • Founded
  • Company size
    1,001 to 5,000
  • Revenue
    £366m to £730m (GBP)
  • Industry
  • Headquarters
    Coventry Building Society...
  • Link
    Coventry Building Society website

Founded in 1884, we're now the UK's second-largest building society with over £42 billion in assets and more than 1.8 million members across the country.

Our success is built on our people serving the best interests of our members, providing excellent long-term value backed-up with award-winning service. It'll come as no surprise that our people are right at the heart of our organisation.

Whether you want a customer facing role in one of our branches or contact centres, are passionate about driving technology change and innovation in IT, or have the desire to shape the products we offer to our members – you’ll fit in somewhere in our Society.

Learn more


Browse jobs by job title

Infrastructure Engineer

5 jobs


Salary estimated from 110 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 85 reviews and is evolving.



Credit Risk Analyst in Coventry
on 24 October 2022
Relaxed but unproductive workplace

If you work anywhere in back office, there is a good chance your work will be largely redundant. There is a also a lot of work that doesn't really have much of an impact and seems to be numbers provided for the sake of numbers. However, everyone is very relaxed about everything and deadlines are not very strict. The workplace, overall, is good for some. If you work best under high pressure and like to use that to get a higher salary, this place is definitely not for you.

Mortgage Co-ordinator in Coventry
on 9 November 2022
Good place to work

Very busy call centre, good training and supportive managers. Decent pay good colleagues can work in the office or home so hybrid working available. Can be a nightmare to get help.

Mortgage Advisor in Binley and Willenhall
on 21 October 2022
Managers have no product knowledge or experience.

Many people who are in management roles have occupied positions for a number of years. During the interview i was advised that the 'best' thing about the job is that you can walk from department to department and chat with people. I was interviewed by two managers; one was able to advise of their role sufficiently, however, the second was unable to adequately explain what they actually do, or what responsibilities department(s) under their management did on a day-to-day basis. I was contacted off of a mobile number linked to a location that was not from the location the caller was located at a later date and fortunately I was able to express the issues around the competency of their managers to a sympathetic ear. Employers use the STAR system with a bespoke checklist - a very outdated model of interview. This helped demonstrate that the company uses old models of acronym based learning for routine employment practice - all in all, this is a company with an antiquated mindset around the financial sector and employee retention.

Administrator in Coventry
on 21 September 2022
A good place to work

Accreditation can be stressful, at times. Progression opportunities are there, but internally it can be tough. Offer a hybrid working arrangement. Flexible working policy.

Customer Service Assistant in Birmingham
on 4 July 2022
inclusive and friendly environment

i enjoyed my time working there. employees all seem very friendly and supportive. training is provided and their goals are clearly shared. overall, lovely workplace.

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Questions and answers

People have asked 27 questions about working at Coventry Building Society. See the answers, explore popular topics and discover unique insights from Coventry Building Society employees.

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  • Work Life Balance

Interview insights

Insights from 105 Indeed users who have interviewed with Coventry Building Society within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

The values of the company and any experiences or encounters that you have had where you have had to deliver customer service.

Shared on 8 June 2020

Tell me about a time when you have influenced a senior stakeholder.

Shared on 29 March 2018

Competency based

Shared on 16 February 2018

Common questions about Coventry Building Society

Coventry Building Society locations

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