Creative Support Employee Reviews

I have worked at creative Support for over a year and there are very few things I like about this job. Co Workers for the most part are great and it’s a rewarding job sadly those aren’t enough to make me want to stay. there’s a lot of favouritism in this job and I feel like some people are punished more than others for their mistakes. Favouritism really shows on the Christmas Rota. The people who suck up to the manager are usually the people who get christmas off.Creative Support love to make your job harder than it needs to be. They really need to scrap paper timesheets. When I started I was often shadowing staff that were either new to supporting that person or was only recently employed themselves. You’re constantly hounded with new training modules on the computer. I feel under appreciated by Creative Support the lack of job benefits. You get the feeling like you’re only a cog in a machine. I would not recommend creative support for the job you’re doing it’s not worth the pay which is funny because you’d expect a company that Celebrates pride and other similar events which there’s nothing wrong with. you’d expect them to pay their employees well. I’m still working here but looking for a new job.

Pros

Free lunches, decent coworkers

Cons

favouritism, poor pay, lack of appreciation

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Productive and efficient

Health Care Assistant (Current Employee) - Carlisle - 21 November 2023

What is the best part of working at the company?All relevant training and mangers push you to exceed yourself with further training on to higher levels What is the most stressful part about working at the company?May have to work with agency who haven't been to the home or haven't got the experience needed What is the work environment and culture like at the company?Good environment around the residents What is a typical day like for you at the company?Never the same one could be stressful and the other breeze

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Insights into Creative Support

Based on 143 survey responses

Areas for improvement

Fair pay for job
Trust in colleagues
Sense of belonging

Love my job

Support worker (Current Employee) - Middlesbrough, North Yorkshire - 15 November 2023

I enjoy working for the company have worked here since January and I love coming to work every day. The team is great and on hand if help is needed at any time.

Pros

Great team

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A place to develop confidence and cultural competence in healthcare

Support Worker (Former Employee) - Leicester - 9 November 2023

What is the best part of working at the company?It allowed me to gain a lot of knowledge and experience in support and care work.What is the most stressful part about working at the company?Limited promotional opportunitiesWhat is the work environment and culture like at the company?There is good teamwork and respect of each other.. Great support from management..What is a typical day like for you at the company?It is determined by the service user who chooses what they like to do. I ensure and support them to be independent.

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Great Place to work

Support Worker (Current Employee) - Redcar, North Yorkshire - 7 November 2023

I have worked at creative support for 4 yrs. I work in a floating support role which means every day is different, from taking service users shopping, on leisure activities, supporting them with shopping and household tasks, amongst other thing, the job provides variety and is very rewarding. I have gained new qualifications that have helped me grow and be more confident within my role. I have recently been through a difficult time personally and management were fantastic and supportive.

Pros

Service users

Cons

N/a

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Good work ethics

Care Support Worker (Current Employee) - Redcar - 3 November 2023

Rewarding job with good training all paid for and the management is really supportive.Every days always different, one day you can be going swimmimf or the pictures, the next you could be supporting with housework and shopping there's so much variety and it's very rewarding helping service users achieve their goals. Good rates of pay and leave allowances.

Pros

Helping others

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Rewarding place to work

Support Worker (Current Employee) - North East - 3 November 2023

Each days different at creative support which I really like, I started at the company in 2021 and since then I've learnt so many skills and knowledge which have helped me become a good support, as well as the opportunity to do my level 3.I really love my job with creative support.

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Wouldn’t recommend

Support Worker (Former Employee) - Blackburn - 30 October 2023

Local office make own rules regarding shifts and leave treat employees like the mean nothing, wage always wrong and lady in office does it purposely. No support for staff after maternity around childcare with shifts

Pros

None

Cons

Management

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Interesting

Support Worker (Current Employee) - Dudley - 30 September 2023

What is the best part of working at the company?The rewarding job role in supporting people and working alongside other enthusiastic staff What is the most stressful part about working at the company?When errors are regularly made with pay and it’s stressful to rectify What is the work environment and culture like at the company?My own team are fantastic.The culture of the company is frustrating What is a typical day like for you at the company?Supporting people in the local community

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Avoid this company

Support worker (Former Employee) - Greater Manchester - 25 September 2023

What is the best part of working at the company?The service users are great to work with but it’s a shame about the staffWhat is the most stressful part about working at the company?Pay is rubbish and management need to learn how to treat staff properly What is the work environment and culture like at the company?Very busy which causes stress for staffWhat is a typical day like for you at the company?Running around but not giving service users enough time

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Jobs at Creative Support

Female Support Worker

Birmingham

5 hours ago

Female Support Worker

Middlesbrough

5 hours ago

Good enough for a job

Care Support Worker (Current Employee) - St. Helens - 18 September 2023

Support work is hard for anyone. Working with various types of people is often the best part of the job but can also be the most draining. Creative are supportive. They help you get the most out of the job

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Really bad Company to work for.

Support worker (Former Employee) - Wednesbury - 12 September 2023

Management treat support workers like dirt. I had no support or help since I started. Management abuse their power and talk down to us support workers. If management don't like you you get all the late shifts and weekends and staff who sick up get the nice shifts., earliest and, weekends off. I have had to check my wages every week because they are always wrong

Pros

Nice service users

Cons

Bad management

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Lovely clients, poor higher management

Senior Support Worker (Former Employee) - Durham - 10 September 2023

What is the best part of working at the company?Meeting amazing clients and creating great relationships and memories What is the most stressful part about working at the company?Low staff moral, not a lot of support from higher management What is the work environment and culture like at the company?Staff can be very clicky and if ur face doesn’t fit you get bullied What is a typical day like for you at the company?1-1 hours, a lot of down time which can be quite boring

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6 out of 10

Support Worker/Carer (Former Employee) - Dudley, West Midlands - 8 September 2023

Work ethics is crucial for creative support. You have to take this job seriously and always go above and beyond your job description. It's amazing for service users but feels hard for staff to be so extra at all the time. There are not two days the same in this job. However there is very little possibility to progress. No offers of additional trainings or courses.

Pros

Paid online trainings, bonuses.

Cons

Hard to maintain work life balance

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fab organisation

Support Worker (Former Employee) - tameside - 23 August 2023

great company very caring. Creative and flexible. Responsive management. Good training. fair pay..At times stressful but very rewarding .Young workers. Mixture of professional backgrounds.Vibrabt eager to commit to individual care palanning. Open to reveiw of needs

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Have worked for better companies but also far worse.

Support Worker (Former Employee) - Bolton - 16 August 2023

I enjoyed my time with creative support but it became clear to me towards the end that the ship was sinking.I worked for autism services and could be very challenging.They offer some very good training and provided me with 2 paid hours per week to complete my NVQ3.When I started each house had a manager and a senior, when I left they had 1 manager over 3 services and no senior staff which is dangerous.Became increasingly reliant on agency staff so no consistency for service users.Sad to see a company in decline.

Pros

Good rates for sleep overs and good training

Cons

Long hours. Over reliance on agency staff.

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Poor management

Support Worker (Former Employee) - Wolverhampton, West Midlands - 5 August 2023

Lack of support from management when needed.Poor communication from management to support staff.Easily judged in a negative way.Management always seem to let go of staff easily for minor situations which have no real safeguarding matter.

Cons

Poor management

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Horrible co workers and bad ceo

Administrator (Former Employee) - Stockport, Greater Manchester - 28 July 2023

i worked here for 4 weeks in these 4 weeks i received no training and the training i received off the colleuges shouted in my face as i got confused about a question. The ceo is so rude and ignorant and they have 18 year olds running as management. the only good thing about creative support is the weekly pay. I wouldnt let any one apply to work here!!

Pros

Weekly pay

Cons

Everything.

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Poor stadards

Support Worker (Current Employee) - Middlesbrough - 8 July 2023

The organisation has poor standards, and money-obsessed! They want to control your life and offer no support to staff. They bully shifts on to staff and management only pick over time when is a shift they like!

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Horrible place to work!

Support worker (Former Employee) - Hill top cottages - 6 July 2023

One of the most unprofessional places to work, don't appreciate your efforts and dedication for the role.Rude and unfair managementAllow vaping insideDisrespectful towards service usersI was placed on a 12 week trial and after I completed all my mandatory training and care certificate well before deadline, I was dismissed unfairly.

Pros

Nothing

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Rude senior managers

Care Worker (Former Employee) - Birmingham, West Midlands - 28 June 2023

Please think twice before applying to join this company Things are very wrong and senior management are rude.Very mean in all areas, poor pay and totally unappreciated no mater how hard you try to please, you will never receive a thank you or well done.