Crossbasket Castle
1.5 out of 5 stars.
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Crossbasket Castle Careers and Employment

About the company

  • Industry
    Hotels & Resorts
  • Link
    Crossbasket Castle website
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Food Preparation & Service

1 job

Rating overview

Rating is calculated based on 8 reviews and is evolving.



Former employee in Blantyre, South Lanarkshire
on 11 June 2022
Poor management, too many hours...
Workers are expected to work 8 days out of 7, no appreciation or even just respect for their hard work. No proper training is provided. Management treats workers badly to the point some of them would cry. Its a shame because the place is beautiful with lots of potential but when you get to experience it from the inside its the total opposite
Waitress in Blantyre, South Lanarkshire
on 12 May 2022
Interview wasn't very productive, included a quick showing-round of the castle and function suite, and asking when you could start. They don't train you thoroughly, which leads to some confusion. I've learned more from other waiting staff than the management. Shifts aren't overly flexible.
Waiter in Blantyre, South Lanarkshire
on 29 March 2022
i worked part time and ended up working 6 days a week somehow… they hired without a background check. definitely not paying their workers enough for the stress they put on people.
Waitress in East Kilbride, South Lanarkshire
on 8 January 2020
Managers in different areas, especially hospitality/restaurant were a joke. Rude, obnoxious and have their own cliques. Tips are dished out yearly so you can guess yourselves what happens if you're not there a full year which I can assure you, you won't want to be. It's a shame because the castle is stunning and there are well respected celebrity chefs working there, however a change in company and whole new set of management would e the only way to fix this.
Housekeeping in Blantyre, South Lanarkshire
on 20 March 2019
Do not work here!!
I worked here as part of the housekeeping staff and I do not recommend it as a good place of business. The management were horrendous. They never had any time for any of the staff (not just housekeeping). They were rude, unsupportive, obnoxious and just a general nightmare. Upon my few months of working here I watched managers come and go as well as waiting staff, bar staff, housekeeping staff and chefs. There is a huge lack of respect within this hotel. Management would shout at staff in front of others and on their own resulting in many of them breaking in to tears. The hours are long and you don't finish until you are told you can leave. Shifts vary and you will find that you are working 6-7 days a week so goodbye social life and family life. Seriously do not work for this hotel, you will come to regret it very quickly.

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Questions and answers

People have asked 2 questions about working at Crossbasket Castle. See the answers, explore popular topics and discover unique insights from Crossbasket Castle employees.

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Interview insights

Insights from 10 Indeed users who have interviewed with Crossbasket Castle within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Do you have any experience? Why did you apply for the job?

Shared on 19 May 2017

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