Crown Commercial Service
3.0 out of 5 stars.
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Crown Commercial Service: 13 Employee Reviews

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United Kingdom13 reviews

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3.5Work-life balance

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Fun and hard working environment

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Organisation strives to deliver savings and putting in best in practice frameworks for public sector organisations to use. A typical day can vary between projects, answering queries, meetings and travel. The hardest part of the role is trying to balance the internal and external pressures. Colleagues are the best part of the organisation, all hard working and keen to make a difference.
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Great place to work very family friendly

Great working environment with lots of flexibility to ensure a good work life balance. Locations across the UK with simple travel booking. Exciting changing times
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Insights into Crown Commercial Service

Based on 3 survey responses
What people like
  • Clear sense of purpose
  • Overall satisfaction
Areas for improvement
  • General feeling of work happiness
  • Support from manager
  • Supportive environment

No clear path to future goals

A lot of public money spent on unproductive projects with poor planning and weak leadership. Lack of experts in transformation has led to a reliance on contractors that have little interest in the end goals being achived


Good Pension


Poor leadership
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Constant change

Very fast paced and constant change. Lots of demands from a range of stakeholders. It is an interesting organisation to work for. Offers flexible working arrangements.
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Good company. Salary non competitive compared to other government departments

Flexible working hours are ideal but there can be a lot of travelling when working in commercial. Salary is non competitive compared to other govt departments. Bonus scheme is not very good
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Interesting work and smart people, unnecessary layers of management

Pros: Interesting and challenging job. Flexibility to do things in the way one sees fit. Lots of smart colleagues. Job flexibility. Cons: Management does not listen to the experts' opinion and keeps making mistakes as a result. Too many managers and meetings, not enough people to do the hands on job. Don't feel valued for the work I do, only contributions by senior staff get openly recognised.
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Bad supervision.

Worst role I had, my team didn’t interact with one another, they didn’t work well collectively as a team at all. The supervision was shocking they would be off taking cigarette breaks every hour and then complain I needed to be up skilled to take on some of their workload even though I too was swamped. All this work for a little over £1k a month wasn’t worth it. I came when they had a large backlog of work that needed to be completed. Many complaints had arisen because of this. If you like to be constantly busy and always swamped then it’s a role for you. It was a culture of if your face fits then you are the person for the job. They need to allocate budget to more staff to take on the amount of work and tasks outstanding. All directive management are from London and very outdated in their approach and culture. One saying he wouldn’t park his jaguar in liverpool for the fear it would be stolen.


Flexi - if approved.


Management. Culture.
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Admin work and little chance to advance.

Not somewhere I'd work with a customer service background. For those with a procurement or legal background, it's a goldmine of upskilling, challenge, and development. A lovely place to work with wonderful colleagues but little in the way of job satisfaction and engagement.
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Awful senior management

Most Senior management ar CCS are awful. Bullying in this company from said management is rife. The last staff survey clearly identified this but nothing was done to correct it. If your face does not fit you won't progress. If you don't agree with a suggestion from management you won't progress. If you dare to question any negative parts of the job you won't progress. It is common knowledge amongst staff that certain managers fix interviews to have who 'they like' the salary scale is not a scale, you start on the baseline and only increase with the 1% annual gov pay rise. While there are some very good managers at CCS they won't last as with all the good staff, they eventually get tired of the way it's ran and leave. It's a shame the company don't REALLY listen to it's staff as maybe they could make it a positive place to work to do good for government savings. Instead it's an office full of people on power trips.


Flexi time - when allpwed to use it.


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Crown Commercial Service, a work in progress

The Crown Commercial Service was formed from the Office of Government Commerce, and procurement teams from Whitehall departments. Every day was a challenge establishing procedures fit for purpose across central government. Managers were unsure how to deal with the change in structure and as a result it was not possible to implement and later even to suggest changes to the way we worked. The culture was not positive which is why I ultimately chose to leave. I learned that people under stress uncertain of their future are poor long term decision makers. I learned how to manage expectations in customers by explaining to them step by step the processes that we would follow to meet their purchasing needs and by dissecting their requirements with them to evaluate the potential budget savings they could make at each stage. The hardest thing was to work in an organisation that had no clear direction and to deliver year on year savings whilst costs for services were increasing. I enjoyed learning in detail how government planned to deliver programmes that improved people's lives and communities, and helping to put those plans into practice by tendering contracts for the necessary goods and services.


working for the public sector


working for the public sector
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An enjoyable place to work which encourages personal growth and promotes training and a work/life balance

Delivered a managed service for the procurement of all contract requirements, goods and services as part of a niche team to HM Treasury and the Cabinet Office. Supported a team within the departments procurement administrative functions, eg. publishing opportunities to tender for contracts through to awarded contracts on the governments 'Contract Finder' website. Learned and further improved my awareness of frameworks, procurement policy and governance through regular training and refresher courses. My direct managers were a pleasure to work for, always available to help and offer guidance, always encouraging. Working for a niche team, each procurement was different which offered a variety of challenges and kept the working day both stimulating and enjoyable.


All the benefits of working for the Civil Service


A fixed term assignment
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Working as a team

The lots of organisation is a good place to work , lots of opportunities to develop etc good team work and everybody helps and advises each other when asked
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Terrible Senior Staff

There is a culture of arrogance and outcasting common amongst senior members of staff who have no idea on how to manage generation Y colleagues. You get a strong sense of wanting you to stay at the same level and there is a lot of reneging on promises of learning and development here. A lot of the Contractors/Interims here are friends of the senior staff members who you find are creating all this vacancies for their friends. The flexi time is good so allows you to tailor your working pattern to your home or social life.


Flexi Time


Terrible Office Politics.
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Overall rating

Based on 13 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job security/advancement
2.5 out of 5 stars for Management
2.7 out of 5 stars for Culture

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