Crown Couriers
3.1 out of 5 stars.
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Crown Couriers Employee Reviews

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United Kingdom11 reviews

Ratings by category

3.0Work-life balance

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Insights into Crown Couriers

Based on 6 survey responses
What people like
  • Clear sense of purpose
  • Trust in colleagues
  • Overall satisfaction
Areas for improvement
  • Support from manager
  • Sense of belonging
  • Fair pay for job

Efficient and Capable, yet friendly

Indeed featured review

The most useful review selected by Indeed
Working with Crown as a driver has gotten better and better over the last few years. Great contracts offering varied work has kept me as busy as I want to be yet still able to take time away when needed without any problems. Their app is one of the best ive used so no need to carry hand held pda's which often break down and its always great talking to the staff in the office.


Abundance of work available


Early starts some days
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Fun work placement

One of the best companies l ever work management is brilliant always listening all working with good people very respected company and very friendly people l will love to come back 😀😊


Lots of available jobs


There is none
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Very good contacts with people, quickly and very easily to work with team groups and where I'm working there is very important work for me ,so I'm working hard with satisfaction


Driving is something for me
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No accountability

Having worked for the company for a while, the best thing was the money. Management in the office have no knowledge of how the business operates and simply think that they can change how things work without thinking about how it affects the drivers or customers. If anyone makes a mistake then management attempt to find a scapegoat to ensure that they don’t have to admit any errors to the company director The majority of Controllers speak to drivers like they are something unpleasant that they stood in, while Customer Service are left to pick up the pieces. Stay away as they are poison




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typical day was to wait for a phone call from the office then to proceed usually to Heathrow airport area and collect a package and drive to the destination
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Most appauling place i have worked

The only good thing was the pay, I thought it was pretty decent. The management however are absolute twits and have no common sense and do not contribute anything positive to the company. They have about 4 meetings a day that can last hours - pulling away staff making the floor short staffed for a needless amount of time. Also most meetings are to tell staff how bad things are and that no one is doing their job - this is so untrue its unreal. The customer service staff, control and recruitment all work as hard as they can understand stupidly stressed circumstances. there is NO support from management or team leaders with the exception of one. The turn over of staff is appalling yet the management do not understand why people hate working there. Having an opinion or a personality in this company is a no go, you will only be penalised for it. They hire staff (including management) that have no experience or knowledge of the industry and then provide no training - putting extreme pressure on the other staff. I am so glad to be out of there - the company is pure poison. Unless your desperate, I advise to stay away for your own sanity.


long hours, poor management, no job security
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owner driver / tamworth

Been working for this company now for 5 weeks as an owner driver. i have to say i can't fault anything with them as it's down to you how long you want to work, earn. There is plenty of driving all over the country and as long as you keep wanting the work they will try their best to keep feeding it to you. office staff are friendly and helpful and will help you when you need it.


you can earn what you want


none for me.
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Good employer to work for

This company was good to work for. Hours and working conditions were both excellent. The management team were very helpful and accommodating .
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Collecting the schedule of pick-up points and delivery addresses from your depot;

Finding the quickest route to delivery addresses, keeping paperwork and delivery records up to date, planning routes and sorting packages intro dropping-off point order.
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productive and fun workplace

poor communication , lack of permanent routes , low grade settlements , for a long period of payment for the work done , no person responsible for settlements




poor communication
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Lack of work

Get a phone call to pick up from Luton airport and take to Gatwick but never got a return trip so the run cost me.




Long hours
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Overall rating

Based on 12 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job security/advancement
2.9 out of 5 stars for Management
3.1 out of 5 stars for Culture

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