Customer Experience People Careers and Employment

The process starts with applying on Indeed followed by a telephone interview. If successful you would then be invited to a face to face interview.

Generally the hours are set however you can apply for a flexible working request.

Every employee receives 28 days holiday per year. Each requested holiday must be signed off by a Team Manager to allow the campaign to continue run smoothly.

The process starts with applying on Indeed followed by a telephone interview. If successful you would then be invited to a face to face interview.

Step 1 – Apply Applications for all of our vacancies are made via our online application form or you can upload a copy of your CV. On the application form we ask for information like your contact details, email address and CV, so it’s a good idea to have all this to hand. Step 2 – Telephone Interview If your application is successful you will receive a telephone call from our recruitment team to take part in a telephone interview. The telephone interview gives us the opportunity to gain a greater understanding of your experience and skills. It also gives you the chance to ask us any questions regarding the role. Step 3 – The Interview If you are successful at the telephone interview, we’ll invite you to attend a face to face assessment centre. The assessment may include the following stages: Introduction to CXP Ice breaker exercise Skills based testing One to one interview We’ll be keen to explore your interest in the role, your fit with our values and the key skills needed for the role. Where you can you should look to provide evidence of your core competencies by quoting examples of when, why and how you have demonstrated certain skills in the past. This lets our interviewers quickly assess your fit for the role. Also, to allow us to progress your application quickly it is critical you bring supporting documentation like your passport, which verifies your right to work in the UK and driving licence or bank statement, which verifies your current address.

The training hours differ between each campaign. Training is usually between 1 and 2 weeks.

Generally the hours are set however you can apply for a flexible working request.

37.5 hours is what I work but I always do overtime so glad that option is there I probably do an extra hour or 2 a week

The training hours differ between each campaign. Training is usually between 1 and 2 weeks.

Every employee receives 28 days holiday per year. Each requested holiday must be signed off by a Team Manager to allow the campaign to continue run smoothly.

Many company benefits including discount at leading retails, cinema tickets, cash back on holidays etc

There ate many different benefits, for example: - realistic OTE - a competitive basic salary plus bonus - great working hours - fantastic development opportunities - employee rewards scheme - fun, friendly and relaxed environment - regular incentives - full, on-going training focusing on the product, sales skills and customer experience - free fruit and hot drinks - 28 days holiday per annum