Cygnet Health Care
2.7 out of 5 stars.
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Cygnet Health Care Employee Review

Poor Management

2.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
8 November 2019
Management with no people skills or ability to Communicate and Manage staff properly. Management that was given a position over a pint. And many other issues they lack of as an organisation. If they change those individuals, would be ok place to work
Ratings by category
3.0Work/Life Balance
3.0Salary/Benefits
1.0Job security/advancement
1.0Management
1.0Culture
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Official response from Cygnet Health Care
18 November 2019
Hi,Sorry to hear about your recent experience with us but thank you for providing feedback.Obviously, we're keen to improve on any failings - could we speak to you, in confidence, to find out more details?If could you send your contact details to review@cygnethealth.co.uk - we will get back to you ASAP
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Health Care Assistant (Former Employee) - Sevenoaks, Kent
There was no consistency in the care delivered. Not a safe environment, didn’t have the resources or experienced staff needed to care for the young people in its care. Management would change constantly and they had no respect for the staff they managed. Only offered 12 hours day or night shift, wasn’t flexible.
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Official response from Cygnet Health Care
5 January 2021
Hi, Sorry to hear about your poor experience with us recently, but thank you for providing feedback. Obviously, we’re keen to improve on any failings - could we speak to you, in confidence, to find out more details? If could you send your contact details to review@cygnethealth.co.uk - we will get back to you ASAP
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ICT Service Desk Technician (Former Employee) - Sevenoaks
Things started well and the team was excellent however a change in management soon ruined what was a good working environment. Mixed management messages toward the end of my time there made the decision to leave very easy.
Pros
NHS discount
Cons
Poor management, company constantly under press scrutiny for poor running of facilities
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Official response from Cygnet Health Care
9 October 2020
Hi, Sorry it didn't work out with us recently, but thank you for providing feedback. Obviously, we’re keen to improve on any failings - could we speak to you, in confidence, to find out more details? If could you send your contact details to review@cygnethealth.co.uk - we will get back to you ASAP
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Nurse (Former Employee) - Godden Green, Sevenoaks, Kent
Misled at interview and while working at the hospital. Very badly managed from the top down. Bullying allowed. Old boy network in place. If your face fits you’ll be ok, nurses and staff with great attitude and experience overlooked in favour of those without but who are in with management. Poor communication and support. Nurses are blamed for anything that goes wrong regardless of what other professionals are involved. Staff supervision is a paperwork exercise and issues not resolved. Training is all done on line even for those new to care. An unusual amount of staff have their probation extended to a ridiculous length of time. Nurses PIN’s put at risk, little or no support from management just attitude. Poor support for patients, many incidents could be avoided, very few activities. Many staff would rather be on mobile phones than giving support. Beds are filled regardless of whether it’s the right place and some patients end up with more issues than they started which is obviously very upsetting to relatives. The most enjoyable part of the job was home time.
Pros
Free meals
Cons
Hospital culture, never leave on time
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