Happiness score is 51 out of 100
3.7 out of 5 stars.
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DHL Employee Reviews in Peterborough

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Peterborough92 reviews

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3.5Work-life balance

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Enjoyed my time at DHL

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Really enjoyed working at Next DHL.Staff were helpful and friendly and the boss was very fair.I left because of the commute (80 miles per day round trip)Some of the items were very heavy and we didn't use tail lift or wheels for stairs.


Delivering to some beautiful places, meeting new people. Most customers were very nice, appreciated your work


Heavy lifting up stairs
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Official response from DHL

2 February 2022
Hello, We are deeply thankful for this 4-star rating! Your feedback helps us continue on the right track.It's great to hear that you enjoyed your time with DHL and that you'd be willing to get back on the team; we are certainly looking to recruit more people with your mindset. Sorry to hear that you had to stop working because of the distance that can cause problems with work-life balance.Please look at our career portal; perhaps there is a vacancy in your area. Who knows, you might become one of us again. Good luck with your future professional career and personal projects.Greetings to Peterborough!Your DHL Team

Fast pace robotic humans

You are just a number, and you must keep working at a very fast pace. You must keep up with the line of parcels else you are not good enough to work here.




Work until your fet bleed
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Official response from DHL

12 May 2022
Hello,Thank you for taking the time to give us this feedbackWe are sorry that you were not satisfied with your time at our company and that the work was stressful.In recent months we have already worked intensively on some of the topics you mentioned to increase employee satisfaction.Of course, this doesn't always happen with the same speed everywhere, but we're working on getting a little better every day.We sincerely apologize for the unfair treatment you received, and we will strive to do better in the future by ensuring that all employees have a route for escalation when something isn't right. We wish you all the best in the future and thank you for your efforts.Best wishesYour DHL Team

Insights into DHL

Based on 1,248 survey responses
Areas for improvement
  • Sense of belonging
  • Support from manager
  • Trust in colleagues

Was a fun and you can just be in your zone working going with the flow

I would recommend friends and family or anyone asking me for work I will say DHL it is easy and iys good pay to take care of bills and look after the family and for yourself
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Official response from DHL

22 December 2021
Dear colleague, Thank you for such a positive review that you shared with us. We are very pleased that you feel comfortable with us as employer and that you have given us a positive rating in so many points! We would like to thank you for your commitment so far and wish you continued enjoyment and success! Positive vibes to Peterborough Your DHL Team

Brilliant place to work

Love it. Management help you get on with the job. They don't pester you are push you in any way. I just get on with the job best I can helped with no rushing or hassle from above.Saying that they will help you 100% if you need help.I'm a hgv driver and this has got to be the most relaxing job I've ever had with absolutely no hassle or pushing from above.I just recently moved here from another DHL site after 10 years service and the transition was handled excellent.Trucks are excellent clean, no oily pipes and even free tea coffee, sometimes even cake available all the time in the drivers room.I'm never ever leaving till I retire or die of bliss.Wages aren't the best but easily made up for the fact they pay you full shift hours even if you only do a short run.


M&S discount card, easy job, lovely attitude to drivers


Poor wages but they not the worst
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Productive workplace

I loved my time working for DHL. Management are always there to talk to us.The teams are very supportive and it does take the one team approach in order to achieve the operational goals.A very good place to work.
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Nice place to work

Really enjoyed working for DHL there process was very professional.great opportunities to progress good profit share scheme .Holidays and pay excellent good management well respected colleagues fast paced working environment great pension scheme great all round company to work for x


Small canteen area and microwave if you bought own lunch


Occasionally overtime needed to support the Buisness
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Official response from DHL

13 April 2021
Dear colleague,Please accept a huge thank you for such a great 5 star review and overall feedback! We aim to have every single employee have such a positive attitude and job satisfaction, and it is therefore very important and honoring for us to see you, in the position of a Team Leader, leading by example – thank you! We wish you to continue enjoying working and developing with DHL! We are all a big yellow family! All the best to you in Peterborough,Your Employer Branding Team

A job

Gone down hill since dhl parted ways from Debenhams. You only get payed for the hours you do . So if your given a 5 hr store delivery that’s what you get payed.
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Superb, had its flaws

Being agency, there was always a chance of me being released, or minimum availability, I do feel however, that after over 3 years of service, I should've been made core staff, to have avoided such a thing. I would advise against anyone work via agency, and to ensure you have a standard contract at any workplace as protection
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The management is trouble If you been trained as an admin they go to you and try to tell u what to do even tho they dont even know how to change anything
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Polish mafia system including DHL in administration.

DHL have a good business but the unprofessional managerial style has ruined DHL business. The whole business is being hampered by managers of Polish descent and their friends, fictitious work by agencies.     DHL is not run by managers, but by employees who have influential friends in the DHL administration. And it will continue for many years.
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A good company poorly managed

A friendly place to work with your colleagues - management training is non existent, responsibilities were excessive, line and top level management completely unsupportive. Stressful impossible targets with no praise or reward for effort and meeting SLAs
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Perfect briefings before work day and help during the working day, flexible breaks

I ussually liked morning shift i was most effective and successfull, i learned scannig, picking, sharing information, every time when it was an issue or problem you could turn to management desk to solve it and figure out, the realationship was friendly and coolaborative, team work spirit, the most hardest time of the job was in the middle of the summer when it was really hot, the most enjoyable part of the job you realise you reashed the targets, escaped from mistakes or errors and thats makes you trust your self and honor the job


free lunches


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Nice place to work

Managers are very friendly and supportive, most of the lady admins are very rude, they need to learn how to talk nicely and behave with other workers.
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Horrible place to work

Unfortunately was a dirty environment to work in. Not a good place to work as only interested in work targets Not cleanliness of products or workers! The only enjoyable part of the job is meeting different people from different nationalities and different backgrounds.
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Busy workplace

busy workplace and sometimes stressfull with good work people. Very busy in peak periods with lack of space a big issue . Management could listen to the staff better
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i was only working at dhl as xmas temp. also was training new starters. it was fast paced as i was working at the peak time and was only there as xmas temp


free cold water. also good canteen


got really hot on the floor i was workimg
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productive with good people

Can be extremely busy at peak periods with little or no space to work with but that is just the way it is with the volumes the retailer tries to get out of the distribution centre.


good people


poor management at times with lack of communication the main issue
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good place to work!!!!

dhl was really nice place, really friendly colektiv and good shifts. ;) nice place beatiful place great place wonderful place best place awesome place
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Worked security there

I worked security there for five years some good people but very poor management the manager is arrogant and doesn't back up the guards. When the security was run by man commercial it was great but when compass took over two years ago it rapidly went down hill we lost over ten guards I left to work for man commercial again
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I loved this work

There's a lot going on. DHL has all types of events. People are nice and I felt more than welcome when started working there. The only problem for me is the lack of night shifts.
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huge company

enjoyed working there. Many nice people willing to work as part of the team. In peak chance to do overtime and get extra money for xmas. Nice canteen and facilities.
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Overall rating

Based on 23,142 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.5 out of 5 stars for Culture

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