Waitress in Battersea, Greater London
It was fun while it lasted...The place was great when I started, but slowly began to decline as I started to get bullied by much older people there. Not sure if they still work there, but it wasn't great. The Manger then didn't solve the issues at all. The diversity was completely off also, so you would feel like an outsider sometimes. The head waiters would take advantage of their position to do so many things you weren't even meant to do.I could write a whole essay, but to sum it up, my experience was real bad. I hope that by now new people have taken those positions to save anyone wanting to work there from their unprofessional attitude.
Waitress in No1a Duke Street
A Company that cares about their peopleI joined the Company 3 months ago. I have never worked in a place where even Head Office are approachable, they know us by name and always speak to us about how everything is going. After finishing my probation I told them I wanted to grow further and my Ops Manager came to see me and a training plan has been put in place for me. I am super happy. They have also started an incentive where I get money if I refer friends!
Waiter in No32 The Old Town
Strong commitment to people well-beingI have worked with Darwin & Wallace for 4 years now. The last two have been an absolute crazy ride, which has unfortunately continued till now. The company has stayed committed to all of us. 100% of service charge goes to us, they have ensure that everyone in the company earns above the London Living Wage and is constantly looking at ways to do better for us. There are opportunities to grow for myself and all those that want to grow.
Head Bartender in Richmond upon Thames
Short staffed alwaysI have been working in D&W after lockdown and during the time I saw this place getting worse. No staff and you are always to make double job. Everyone stressed
Senior Bartender in London
Lack of support from Operation team.
Lot of promises what never gonna happen.
If you take this job make sure you double check your contract properly.Benefits is a "may" and they like to say that a lot.You gonna work mostly understaffed as they cutting the hours really, really hard.Working with broken glasswasher for about 4 months, broken fridge about 7 month, broken crushed ice machine 8 months.As a bartender sometimes you gonna close saturdays alone which is the most busy day.Closing and going back open next day happens very often.They will ask you on your day off to help out another sites, my advice, not do it as they never gonna appreciate your extra help.Sometimes you will need to fight for your staff food.Rotas sometimes doesn't make any sense (part timer will do more hour then the full timer)-Understaffed-Lack of support from Operation team-Opening to closing shifts-Salary low for the job needs to be done,-Broken Equipments-Sometimes nearly 60 hours working week-Expect to get called in on your day off -Never day off on Friday Saturday or Sunday,-Staff food quality is horrible-No Cash so forget about tips in the bar-No company induction-No proper training-No training about spirits, wines,-No staff party-Attitude of the Operation management is horrible.Don't put too much from your hearth to the place otherwise you gonna get tired and burn out really, really fast.