Often - it is a hit or a miss. Overtime is not usually available at the end of the tax year or when the company is saving money. However, during summer and Christmastime there is usually plenty.
Always overtime when the busier periods for retail start
Possibly, there should be overtime available if it is needed
Overtime is given to employees weeks in advance and put onto rotas like normal contracted hours. This means staff can work many hours (An actual example 6 contracted- 30 worked) but not accumulate hardly any holiday pay.
Yes especially at peak times.
At times if they were at panic stations which was frequent
Yes there is often overtime available
Yes when budgets are not cut.
No, I was never till trained and therefore was never offered any over time.
Dependant on your manager.
Some months they would give you full time and the next month they would have no budget to cover hours so no overtime available