Debenhams
Happiness score is 59 out of 100
3.5 out of 5 stars.
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Why did you leave your job at Debenhams?

40 answers

  • I was made redundant by conference call after being furloughed for 4 months , with only 3 days notice , no warning and no redundancy package, no respect !!!

  • Worked for Debenhams in Belfast for over 30 years service got a phone call with 40 of my work colleagues to tell us we lost are jobs. All over Debenhams stores they are a joke and what a horrible company to work for

  • Worked in food service as well as having another job in a highly reputable restaurant and it was embarrassing when customers would come into the second restaurant and recognise me from Debenhams as there would be 40 minute waits on cheese toasties, management was atrocious, tables never cleared, cutlery put out for customers while still filthy, overpriced and food was disgusting. I became ill working there because of the stress that induced it.

  • Work load has increased over the past 2 years while staff levels have dropped. This has resulted in more work for the staff lef there, yet still on the same minimum wage pay.
    Managers also push too much for account cards to be open, often trying to bribe staff into doing it with 'incentives'. Staff shortages throughout every department, resulting in stock sitting on loading bay area instead of shopfloor. Customers have been heard commenting on these factors - often assuming the store is closing because of the lack of staff and stock put out.

    I've been here 7 years and still feel as though I'm just a number to the management, can't actually remember the last time I even had a review either. Made to feel invisible, worthless, and given no support for the department what so ever. Rotas are constantly changed and sometimes given to us just a week before - all these factors have caused me to hand my notice in. Even without the news of highstreet closures etc this company has felt like it has zero future or prospects for a while now.

  • They forced us to ask customers if they want to open accounts despite the fact that the majority of customers didn’t want to. The managers were also very childish and unprofessional. They mistreat employees and their attitude is very childish and can be off putting. (They often used to indirect people in their group chat, very inconsiderate towards their employees needs, they gossip a lot and cause a lot of drama). And to top it all of their pay was horrible. This is definitely the worst company I’ve ever worked for.

  • Because you’re made to feel worthless and expected to to save the world on the pennies they pay

  • Too much emphasis on how many cards you have to open, how many email capture you can get from customers and you get warning if you don't reach your indivudual target. Pressurised to ask every customer. Management would watch you on camera and used it against you on how you do your work or if you 'don't smile' when serving. Too many miserable and self-important 'Chiefs' and too little 'Indians'.

  • Got tired of being forced to ask customers to open accounts when it's clear that no one really wants to.

  • Worked for the company for 12 years, we got a new store manager and they thought they wer it. They treated the good managers and supervisors like dirt, they escaped just like my self. Now there all on their ownsome, karma is a great thing!!! rub it up them

  • They wouldnt give me a perm contract after xmas even though the store i worked in had about 700 hours worth of vacancies. Might be because they had to be told i was pregnant after i fainted on the shop floor.

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  1. Why did you leave your job at Debenhams?