Debenhams
3.5 out of 5 stars.
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Debenhams Employee Reviews

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Debenhams was a good place to work at the start.The last year or so it became apparent that they had no money, even to sort essential things out like working door sensors, internal cameras etc.The trend to online shopping simply killed them off, which was a real pity as on the whole it was a brilliant place to work.
Pros
Staff discount, even in the restaurant
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Was lovely atmosphere especially with the people you work alongside, sometimes you can get rude customers but that’s the same for all retail. Enjoyed working there as my first proper retail job.
Pros
Good hours
Cons
Not reliable due to store closures
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It was a lovely work space I loved it there my first ever job long hours lovely mangers & life experience I would recommend it as I first job to young 16 year olds
Pros
Free launch’s
Cons
Long hours
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front line staff are great, management is terrible. they make terrible decisions and only look after their own. they are petty and if they have had a bad day or are in a mood, they are going to make you have a bad week
Pros
got to meet a lot of great people
Cons
terrible management, petty and passive aggressive.
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I worked as a Christmas temp when Debenhams announced that they may be closing. This did effect my experience there however, the staff and management were lovely. The only downfall was dealing with a few rude customers.
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Was very happy at store , friendly team but long hours on mega day which can be hard with children , good staff discount scheme and update training on new products
Pros
Team work, discount
Cons
Long hrs, mega days more often
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very devoted in what I do I like the team spirit.prepared for new beginning for new experiences and new job opportunities. ready for work and with a lot of positive energy and passion
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Was asked during interview what days I could not work and was assured this would be the case when I started. Continually received the days I struggled to do and found two supervisors to be unwilling to look into the problem and was blatantly told that whatever was said at the interview was not the case and it was just tough luck. Following two very rude responses to my request/enquiry I left.
Pros
Discounts
Cons
Non compliance of agreement
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I’ve enjoyed working at Debenhams and I’ve made some life long friends there which I will miss when we are made redundant in the next few weeks , due to the company going in to liquidation.
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Lovely colleagues, terrible management. Glad the company had gone into administration. Employees were treated badly. I only stayed because of my lovely colleagues but management looked down on staff and thought they were superior
Pros
None
Cons
Awful management
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the most amazing place to work everyone is so lovely its a family unit makes work fun and enjoyable, I will miss this job sorely, managers are friendly and helpful
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The staff were lovely had a good rapport but too many managers trying to do each other jobs made working there stressful. The hours are not good if part time tend to be 4 hour shifts. It good for job experience but wouldn’t say it was a dream job you have to work hard. Would work there again if I needed to but wouldn’t be in a rush to get back.
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Management are very rude, only fussed about themselves & getting their bonuses that they don’t actually work for, it’s the staff that do and they DONT get any bonuses for certain jobs throughout a shift.
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I was working on the admin position. Very nice co-workers and chellenging task to do. I was enjoying working there. Poor thing is agency. They change my contract and I could lose my job every moment without any information before and I could stay without job for many weeks. I was feeling not stable because of that.
Pros
Good experience
Cons
You can lose your job without any information
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Absolutely loved my time in retail Thank you Debenhams one of my best jobs! Only left to face new challenges, guttered you see the store leave the high street
Pros
People. Life skills, Management, Loved it all
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Management have their favourites so if your face fits or you do as you are told you will fit in never thought managers could be like that but they were in Banbury
Pros
None
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If the company wasn't winding down, I would highly recommend working for this company. I have had a wonderful time working at Debenhams and in my time there I have worked in almost every department. My most enjoyable role was my first roll in endless Isle
Pros
Great atmosphere
Cons
Work life balance
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Debenhams I feel is the heart of the high street. I’ve worked there a long time, it has a lovely family feel about it & I think they go out of their way for the customer experience
Pros
Great staff
Cons
Ling hours
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Debenhams started off as a great company to work for, but then as we were bought out, management didn't care about the staff, full stop. It was always about them. Glad the company is on its last legs, could of told you 10 years ago that it was doomed. Just feel sorry for all the workers at the bottom of the ladder. They've all ended up on the slag heap.
Pros
None
Cons
Bad management and Culture
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Got laid off after a few months ( not surprising the place was empty ) but I did have a good time my work colleagues were great, everyone was supportive would have stayed on if i had the chance
Pros
Good work atmosphere, Motivating
Cons
Way too much emphasise and pressure to get customers to sign up for a debenhams credit card
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I loved my time at Debenhams you were part of a family and always looked after from staff around you I will miss this job so much Always felt looked after from mangers who actually listened to members of staff
Pros
Discount card
Cons
Weekends
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