Debra
3.8 out of 5 stars.
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Debra Employee Reviews for Shop Assistant

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I am a volunteer 2 days a week in a charity shop selling donated clothes and other items. I enjoy interacting with customers and being able to assist people. I have learned how to use the till system and have got back into the routine of attending a work place after a long break due to having my daughter.
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I really enjoyed volunteering here, I would recommend it for anyone who has any free time or needs some work experience. You can either choose to work in the back or on the till and are very positive on helping you if you suffer with anxiety or other mental/physical illness's.
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I had an amazing time there the people were lovely and easy to work with and the public were nice to the staff and the hours I got were good and I would happily do it again
Pros
Got a discount on items
Cons
Heavy lifting
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For work experience/volunteering it was a good start to my future career choices and has helped me view the working world much differently, in a good way.
Pros
Charity work
Cons
Volunteering doesn't pay
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such a great charity to work for, all staff are welcoming and friendly, the customers are great to talk to. you get a great sense of achievement by volunteering
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I would be responsible for opening and closing the business and dealing with customer enquiries. Working as part of a team is one of the highlights. In this role I learnt how to deal with people from all different backgrounds and work on own initiative when working alone when times got busy. Important organisational skills were required and fast thinking on problem solving such as when queues got long and customers became frustrated. Hardest part was dealing with difficult customers, this requires patience and fast action to dealing with the issue at hand. The work culture was like a family, some colleagues you loved and disliked but you found a way to get along to do the job required. The most enjoyable part of the job was meeting different people from all walks of life.
Pros
learning about people from all different backgrounds
Cons
high pressure job
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As this was an unpaid charity job. However i learnt a lot from it and i was giving some incentives. Helping others is a thing i so much love and it brought me great joy.
Pros
free lunches
Cons
good hours
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This is a great place to work and they look after their employees. The wages were good. I worked hard for this employer. They gave you a bonus if you worked hard
Pros
Great place to work
Cons
long hours hard work
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The typical day involved the sorting of diverse goods donated to the shop - clothes, books, bric-a-brac, furniture, electrical goods, CDs and DVDs, all and sundry. I learned much about the pleasures of dealing with people and building up a rapport with them. Managers of the shop itself were very hard working and made all staff welcome. They were a pleasure to work with. Workplace culture I don't know what you mean!! The hardest part of the job was moving heavy furniture about, although you learned ways of dealing with this. The most enjoyable part of the job was dealing with customers, seeing their enjoyment when they found something which they particularly wanted, and making a good contribution to the charity by way of knowledgeable pricing.
Pros
Good relationships with customers. Enjoyable workload.
Cons
Poor upper level management of permanent staff.
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there was various things to do ie serving customers checking items brought into the shop to sell checking what sort of condition they were in then pricing them before putting them on sale.Handling money using a till checking the till at the end of the day and doin the banking.making sure the shop was kept clean and tidy and safe for customers to walk.I enjoyed meeting the customers and helping them when they needed help.The hardest part of the job could be if someone wanted any of the furniture wish Debra also sold it could be quite heavy but overall it was a good job and place to work
Pros
got to see what came in for sale first
Cons
not being paid
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Debra Charity shop was for a great cause. because of the location of the shop, there was never a lot of customers and there was frequently nothing to do. the management was lovely and the staff was too.
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Good friendly staff shop is layed out nice. Very fixable to you life and other commitments. Fair prices for the items. Staff discount everyone is very helpfull
Cons
Everyone had set jobs so couldn't try a bit of everything
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Excellent management and staff friendly and excellent work place a real shame I was only there to work voluntary for a short period need to invest in long term staff
Pros
friendly environment
Cons
voluntary jobs only
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Got to do a lot of roles and there is a lot of freedom to do what you need for your CV, eg working on tills/window displays etc. Frequently changing management and staff
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as far as working there goes it was alright for a while but as it is volunteer work I didn't much like it as I like to get paid at the end of the month like the rest of the population. management was good until new management took over then it was just unbearable
Pros
nothing
Cons
everything
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When I moved to Warrington I started volunteering and it was best thing I did the staff are amazing and it's like one big family
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I worked here on a placement basis from the job centre for a number of weeks. The store was situated in the quiet area of Lochee in Dundee and I didn't feel I gained a lot from working there, It was very quiet, not a lot of customers and very little to do as there was not a lot of stock being donated
Pros
Great staff and Manager
Cons
Very quiet and not much customers
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I learned so many things, stimming, colaboration with customer, self confidence, working in a desk. the management was so good very nice and clever, the hardest part for was working in desk but sorted it at the end. most enjoying was in my break time because i was doing me small workout.
Pros
free tea/coffee
Cons
long hours depends
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The pressure put on me as a assistant was hard I answered 90% of the incoming calls which were mainly collection booking then register gift aid while serving customers and booking deliveries as well and then remembering to put sold tickets on every item sold then was there 6 months and was told I failed the probation period because basically I wasn't 100% accurate
Pros
Loved the retail side of it dealing with the customers
Cons
Lunch breaks taking it on my shoulders for someone else's mistakes
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the only thing I did not like was that the nicked my watch and I was ill and I phoned in and I got told if I was not in work in10 mins I was gone
Pros
free t-shuit
Cons
long hours
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I had a very gratheful experience in my volunteer job in Debra Charity Shop. I learned assistintg the costomers and how organizing the donations, Steaming clothes. Cleaning brick a brack. Pricing and tidy items.
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