Debra Employee Reviews for Shop Assistant
Shop Assistant30 reviews
United Kingdom30 reviews
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I am a volunteer 2 days a week in a charity shop selling donated clothes and other items. I enjoy interacting with customers and being able to assist people. I have learned how to use the till system and have got back into the routine of attending a work place after a long break due to having my daughter.
I really enjoyed volunteering here, I would recommend it for anyone who has any free time or needs some work experience. You can either choose to work in the back or on the till and are very positive on helping you if you suffer with anxiety or other mental/physical illness's.
I would be responsible for opening and closing the business and dealing with customer enquiries. Working as part of a team is one of the highlights. In this role I learnt how to deal with people from all different backgrounds and work on own initiative when working alone when times got busy. Important organisational skills were required and fast thinking on problem solving such as when queues got long and customers became frustrated. Hardest part was dealing with difficult customers, this requires patience and fast action to dealing with the issue at hand. The work culture was like a family, some colleagues you loved and disliked but you found a way to get along to do the job required. The most enjoyable part of the job was meeting different people from all walks of life.
learning about people from all different backgrounds
high pressure job
The typical day involved the sorting of diverse goods donated to the shop - clothes, books, bric-a-brac, furniture, electrical goods, CDs and DVDs, all and sundry. I learned much about the pleasures of dealing with people and building up a rapport with them. Managers of the shop itself were very hard working and made all staff welcome. They were a pleasure to work with. Workplace culture I don't know what you mean!! The hardest part of the job was moving heavy furniture about, although you learned ways of dealing with this. The most enjoyable part of the job was dealing with customers, seeing their enjoyment when they found something which they particularly wanted, and making a good contribution to the charity by way of knowledgeable pricing.
Good relationships with customers. Enjoyable workload.
Poor upper level management of permanent staff.
there was various things to do ie serving customers checking items brought into the shop to sell checking what sort of condition they were in then pricing them before putting them on sale.Handling money using a till checking the till at the end of the day and doin the banking.making sure the shop was kept clean and tidy and safe for customers to walk.I enjoyed meeting the customers and helping them when they needed help.The hardest part of the job could be if someone wanted any of the furniture wish Debra also sold it could be quite heavy but overall it was a good job and place to work
got to see what came in for sale first
not being paid
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as far as working there goes it was alright for a while but as it is volunteer work I didn't much like it as I like to get paid at the end of the month like the rest of the population. management was good until new management took over then it was just unbearable
I worked here on a placement basis from the job centre for a number of weeks. The store was situated in the quiet area of Lochee in Dundee and I didn't feel I gained a lot from working there, It was very quiet, not a lot of customers and very little to do as there was not a lot of stock being donated
Great staff and Manager
Very quiet and not much customers
I learned so many things, stimming, colaboration with customer, self confidence, working in a desk. the management was so good very nice and clever, the hardest part for was working in desk but sorted it at the end. most enjoying was in my break time because i was doing me small workout.
long hours depends
The pressure put on me as a assistant was hard I answered 90% of the incoming calls which were mainly collection booking then register gift aid while serving customers and booking deliveries as well and then remembering to put sold tickets on every item sold then was there 6 months and was told I failed the probation period because basically I wasn't 100% accurate
Loved the retail side of it dealing with the customers
Lunch breaks taking it on my shoulders for someone else's mistakes