Sales Assistant in Sunderland, Tyne and Wear
The bad outweighs the good for this workplace
I actually enjoyed the daily tasks; I liked learning about shoe care and learning what type of shoe would suit what type of customer better. I liked serving customers and talking with them whilst wrapping and bagging their product.I found it very beneficial learning how to work my way around a warehouse setting, as they essentially had a very small warehouse for a stockroom. But that’s where the line stops. Everything else about the job I disliked. I didn’t like the working atmosphere, as I found the staff members very ‘Cliquey’, and if you weren’t exactly like them they weren’t interested in getting to know you properly. Except for two members of staff that would always make a effort to include me and ask me how my day was going etc. I found management to be very snobbish and rude at times, other times really friendly and supportive. It really just depended how they felt on the day and how long you had been working there. Also, didn’t like the fact a member of staff could get blamed for something they had not done, without even asking them first. I REALLY don’t appreciate members of staff being reprimanded and berated at the tills in front of a PACKED shop for some simple mistake. I foundIt very unprofessional indeed! Training is also lacking in a practical sense, and you’re expected to know everything after 3 days of being there. So please bare that in mind when applying to Deichmann.
Good company with great management
I have worked many different retail jobs and Deichmann was by far the best. Wages are well above minimum wage with a pro-rata bonus monthly based on store performance. The management care about you as a person not just an employee and will help you reach your goals. I only left the company because I relocated and there were no jobs available near my new address.
Sales Assistant in An Essex store
Nice sales assistants. That’s it.
Management are poorly organised, and put way to much pressure on staff about selling add ons with the constant threat of ‘we may close’ even before the pandemic. Managers would favour older members of staff and let them get away with anything , and would be horrible to others. I’ve heard managers bicker about 16 year old workers on their first job. It’s disgusting and unprofessional. They also don’t allow for flexible workplace activities. When they see you can do one thing it’s your job and that’s that. Good luck ever getting off that area. Higher level workers were miserable and horrible but the younger newer staff would chop off a left leg to help a customer. The company offers a bonus which is nice but it’s never too much. Usually would cover tax. As well as this head office are a mess. They put way to much pressure on their deliberately young hired workers and just come across very snobbish. It’s not a nice place to work. Especially not for 5p above minimum wage. What makes this job a nice work environment are the sales assistants and nice workers who actually make an effort to build good workplace relationships. It’s the most relaxed job but also miserable so quickly. An all girl team because boys are trouble apparently. So ridiculous. Just causes for drama.
Sales Assistant in Grimsby
managment was an issue
I have enjoyed working for deichmann but throughout working for them my manger has changed multiple times which has effected my work life balance. Also it is unorganised you don't find out you rota until the week before with effects your work life balance.
Sales Assistant (Part-time) in Truro, Cornwall
The worst job I've ever had
The only good thing out of my time working for deichmann was leaving. The absolute worse place I've ever worked. My mental health and overall health was at its worse here. No support from anyone, if you kissed the managers a*se you got a promotion. If you didn't hit the unrealistic targets then you became a target. The company only cares about upselling products that really do not work.... You are made to feel replaceable from day one. You're just a number to them. I'd rather scrub toilets with my hands than ever go back to work for these.