Department for Work and Pensions (DWP) Careers and Employment

The job is enjoyable, the people are generally good to work with . The job is customer service based and you have to have a wide knowledge to do the job. The job updates daily.

Universal Credit Case Manager in Dundee, Dundee City

on 18 May 2022

Abysmal Organisation and Place to Work

Horrible and toxic place to work. The organisation was horrendously autocratic, treating both claimants and internal staff with contempt. It was clear to me during my time there that the DWP had zero interest in helping vulnerable people. It's objective was very clearly finding ways NOT to pay benefits. If you're looking for an employer that aims to benefit society in a positive way, this is about as far from that as it gets.

Executive Officer - Work Coach in Nottinghamshire

on 17 May 2022

Awful

Absolutely awful place to work. If you like being micromanaged this is the place for you. All customers despite own situation are treated the same. You are a number not a person.

Child Maintenance Group Case Worker in Leicester, Leicestershire

on 1 May 2022

Well looked after

Great place to work. Good Management and senior Management. Training second to none, although on going training could be better. Wellbeing catered for and lots of perks

Administrative Officer in Nuneaton

on 27 April 2022

Paid just over minimum wage for a complex job

Pay no way near reflects the job you do, it’s administrative but a lot of finance work which can be time consuming and complex, higher management uncaring

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Questions and answers

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Interview insights

Insights from 570 Indeed users who have interviewed with Department for Work and Pensions (DWP) within the last 5 years.

Average experience

Interview is average

Process takes more than one month

Interview questions

To explain and justify Police performance tables, for a basic admin job !!!

Shared on 14 July 2019

An example of a time you had to make a difficult decision A time where you've had to give information to a group of people and hold their attention A time where you've had to produce high quality work to a tight deadline while also focussing on other tasks

Shared on 2 October 2018

If you get into a fight with a client always press your personal panic button

Shared on 18 June 2018

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