DHU Health Care CIC
Happiness score is 58 out of 100
2.8 out of 5 stars.
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DHU Health Care CIC Careers and Employment

Work happiness

Scores based on about 26 responses to Indeed's survey on work happiness
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About the company

  • Company size
    1,001 to 5,000
  • Revenue
    £730k to £4m (GBP)
  • Industry
  • Headquarters
    DHU Health Care, Johnson ...
  • Link
    DHU Health Care CIC website

DHU Health Care is a 'not-for-profit' Community Interest Company providing a wide range of health

care services.

These services include the Out-of-Hours urgent care in Derbyshire, Northamptonshire, Leicester, Leicestershire and Rutland and the NHS 111 service across East Midlands. DHU’s mission is to provide caring, high quality, safe and effective healthcare services for the population it serves.

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6 jobs


Salary estimated from 2.7K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 58 reviews and is evolving.



111 Health Advisor in Derby
on 11 July 2022
Stressful, long hours

Stressful job, poor management, long shifts, basic pay. A lot of things covered in training didn't actually apply when working individually. No support.

Healthcare Advisor in Derbyshire
on 22 September 2022
Stressful place to work no support

I worked here for 4 months, the training process is awful you have to pass 3 assessments to qualify for the job even though you have been offered it after the interview, if you fail the assessments you loose your job. You are watched throughout your shift. You do not get your last months pay if you leave within the probation period. Very fast paced calls can be very long winded but they want you to rush them to get a good productivity. You are not entitled to a break if you work less than 6 hours only a toilet and make a cup of tea break how ever you don’t get time to drink your tea. Would not recommend.

NHS 111 Call Handler in Chesterfield
on 6 September 2022
Great place to work very respectful environment put pay is so low.

A professional environment with great staff very respectful. The only downside about this job is that its very low pay considering the nature of the job the salary is quite low.

111 Health Advisor in Derby, Derbyshire
on 6 August 2022
Training enjoyable, job itself and the support received no.

To say that DHU are on a massive recruitment drive they don't seem to do much to keep the new staff there. They support you massively through training but once you are on your own that's it the support is gone and they will find any reason to get rid of you during your probation. They have a very strict sickness policy and you are penalised for following it and constantly reminded you could loose your job. The company is for to target focused to say that are suppose to be looking after patients, force you to cut you call times down. Make you worry about how much support you're reaching out for but tell you to reach out for it, make you worry if you send for an ambulance for a patient even though that's what the system tell you what to do and you are always being told to follow the system! You are constantly given conflicting information, one work place coach will tell you one thing and another something different. Oh and you was expected to arrive at work 15 minutes early to work for free, and read through updates and emails before being allowed to take called which you was expected to do at your start time as your phones make busy codes are monitored 24/7. It is like big brother, amount of times you make a coffee or go the the toilet is even monitored!

NHS 111 Call Handler in Chesterfield
on 28 July 2022

Very stressful. Not very supportive management. Poor wage. Good training. Long hours. Live breathe and dream the company and you'll be fine. Staff aren't very welcoming to new staff

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Questions and answers

People have asked 29 questions about working at DHU Health Care CIC. See the answers, explore popular topics and discover unique insights from DHU Health Care CIC employees.

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Interview insights

Insights from 115 Indeed users who have interviewed with DHU Health Care CIC within the last 5 years.

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Interview is average
Process takes about a day or two

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