The branch of dignity I work at is a great place to work staff and management are supportive and professional The care of the deceased and their families is exceptional The base pay is not the greatest but there are opportunities to increase that with on call hours making it a good annual wage All in all a great place to work

Pros

Bonuses, pension scheme, etc

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Huge blame culture

Funeral Service Operative (Former Employee) - Coventry, West Midlands - 27 June 2022

Just treated as a number, no job satisfaction.Company has potential but unfortunately are going the wrong way about things. Employing people who don’t have the right skills or quality’s because they can’t find anyone else, which makes other employees jobs harder.

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Insights into Dignity Funerals

Based on 70 survey responses

Areas for improvement

Trust in colleagues
Support from manager
Sense of belonging

Overbearing disciplinarian blame culture

Funeral Arranger/Embalmer/Funeral Director (Former Employee) - Edinburgh - 24 June 2022

Dreadful employer, has no regard for its employees and cares more about money coming in than providing any client service or a decent work environment

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Old and Out-dated Equipment (if any) and Building

Funeral Service Operative (Current Employee) - North West - 18 June 2022

Lack of safe working equipment and facilities, building not fit as old and out-dated, very poor pay for type of work expected, no life/work balance, poor management, poor training, nobody seems to even want a job there as understaffed, no help from more senior members when asked for, all about the money and figures not the deceased.

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Management

Funeral Service Arranger (Former Employee) - Crowborough, East Sussex - 1 June 2022

Management not supportive or encouraging. We all felt we were not listened to.There was a blame culture and it drove me out inthe end.I would not recommend anyone to work for this company.

Pros

What I achieved for my clients

Cons

Uncaring company to work for

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Horrendous company

Funeral Arranger (Former Employee) - Manchester, Greater Manchester - 28 May 2022

Please don’t apply for this company, no training is given, your just sat in front of a computer and told to crack on, only showed things once and then expected to understand. VERY NASTY AGGRESSIVE staff. Overall it’s way too stressful and you don’t get paid enough for that. Management useless and they really don’t care. They take more time getting involved in DRAMA than trying to fix the problems. No wonder they can’t keep hold of staff. Very very poor.

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If your face fits your OK

FSO (Former Employee) - England - 23 April 2022

After working for Dignity a few years it became apparent that if your face did not fit you got work or not. Management was very poor and did not support you in any way. Working in a very old building there was no space to move. Wages are very poor for what you do.

Pros

Decent training

Cons

Low pay, Always on call, very poor management.

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Poisonous toxic culture

Manager (Former Employee) - London, Greater London - 17 April 2022

Poor company no support no care for the families or deceased just all financially driven so corners get cut. You speak up you get shot down. A very toxic environment from senior management and HR. If the directors knew what was going on here they would loose half the work force. A very corrupt environment. Massive changes over the next few months with people applying for the own jobs and numbers being cut. Poor salaries for the staff on the ground and poor training. Dignity will go bust within the next few years so stay well clear if you value job security.

Pros

None

Cons

Toxic environment

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Staffing levels

Funeral Service Operative (Former Employee) - North West London, Greater London - 3 April 2022

I worked in a care centre and the staffing levels were about half of what they should be. The pace of work was ok for me but others struggled. The team work and morale was poor but some team members cherry picked the jobs they did. Some magical disappearing tricks when it was busy or towards the end of the shift. Team leadership was terrible..

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Poor working conditions

Funeral Director (Former Employee) - Crowborough - 31 March 2022

Stressful atmosphere, lack of leadership. Lack of care & welfare of employees, no care for the amount of hours worked, do not care about EU working directive.

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Jobs at Dignity Funerals

See more jobs

Head of Region - North London

North London

18 hours ago

Client Care Agent (Part-Time Hours)

Health & Safety Officer

Wigan

4 days ago

Training & Competency Manager (North London)

London

4 days ago

It's what you make of it.

Fso (Current Employee) - London, Greater London - 23 March 2022

Dignity gives you the opportunity to progress. In what ever direction you want to go in. My manager is very nice. Some areas in dignity are very different and not for the best atmosphere

Pros

Helping family's

Cons

Don't pay enough

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Overall

Funeral Services Arranger (Former Employee) - London - 14 March 2022

Great place to work, felt inclusive, diverse, and great staff camaraderie.Support is provided along every step of the way. Great training. Thorough.

Pros

Staff bonus

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Bad company to work for. Don't work for them

Funeral Operative (Former Employee) - Somerset area - 3 March 2022

This company is a disgrace. Back stabbing unpleasant staff who will happily grass you up to management for a small mistake even if you have been there just a week. If you have a grievance nothing will get done about it either. Terrible pay. Some of the funeral homes smell of damp and mould. Very dated. The Oncall rota you are expected to work once a month 24/7 and still expected to come in first thing the next day. They also have favourites and if your face doesn't fit you may as well quit straight away.Some individuals care about their work but mainly the majority are only interested in sitting on their backsides eating takeaways and cakes!! I wld recommend anyone interested in the funeral business to try an independent home. This is the worst company I have ever worked for.

Pros

None

Cons

Everything

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Don’t Pay

Ooerative (Former Employee) - Leominster, Herefordshire - 1 March 2022

A real poor company to work for. 4 months with no pay . Management is shocking the right hand doesn’t know what what the left is doing. Management and HR are most amateur standard I’ve ever seen. High turn over of staff tells own story.

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Staff not helpful

Funeral Service Operative (Former Employee) - Maidstone - 22 February 2022

Staff not helpful you feel like a number in the book no praise when do things good if you make a mistake they come down hard on you no support from management

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Total mismanagement from the top down!

Gardener/Cremator Technician (Current Employee) - Glasgow - 11 February 2022

Working in the funeral industry comes with a certain stigma. The people who carry out this essential work therefore deserve a lot of credit for doing what others couldn't see themselves doing. Companies who are the big players in the industry have been steadily increasing prices while deconstructing pay structures for those who carry out all the leg work and it leaves a bitter taste in the back of your throat. On what I earn I couldn't afford a funeral from my own company!

Pros

None.

Cons

Poor working conditions, Health and safety violations are ignored, Poor salary, No bonus scheme, Avoid at all costs!

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An excellent company to work for. Excellent training is given and you can make good progress within the company.

Funeral Service Arranger (Current Employee) - Cleveland - 20 January 2022

A very rewarding role which takes a special kind of person to do. Excellent support from both the funeral manager and other members of staff throughout. Probably the most rewarding job I have had.

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Avoid!!!

Administrator (Former Employee) - Birmingham - 18 January 2022

Such a toxic workplace, very much an “if your face fits” type of environment. Very old-fashioned as the company refuses to move with the times. The office is very cliquey and gossiping is constant. Favouritism towards certain employees is not only tolerated but accepted. Made to feel like you have no skills. Couldn’t wait to get out of there.

Pros

None

Cons

Everything

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Wonderful industry. Shame about the senior management

Funeral Service Operative (Former Employee) - Ipswich - 10 January 2022

The industry itself is wonderful. What better way to care for someone than to help them on their final journey. The senior management, however are not so great. They are manipulative, condescending, and cronyism is rife.

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Poor Culture and Retention

HR Administrator (Former Employee) - Sutton Coldfield, West Midlands - 23 December 2021

Working at Dignity was one of the most stressful experiences of my life. I was victimized by other staff members and constantly had people talking behind my back including management. I was made to feel like I had no skill set. I had very minimal training - but was yet expected to know everything and there seemed to be a reluctance to change. There was no respect for health and safety with members of the team displaying COVID symptoms but still turning up to work, with very little response from management. Having brought up my work related stress, there were no options of support layed out which worsened my mental health. I had no choice but to move on - but god I'm glad I did, it is really no surprise there was so many people leaving.

Pros

None

Cons

Poor culture

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A steady job around good people

Funeral Director (Former Employee) - Sittingbourne - 20 December 2021

Dignity Provided me with good employment,steady work and a fellowship feel at all branches, quality people made it a pleasure to work alongside, very helpful when trying to help others in times of distress