Diligenta Careers and Employment

Work wellbeing

Results based on 190 responses to Indeed's work wellbeing survey.

Work wellbeing score is Low, 55 out of 100

Happiness

How enjoyable people find their day-to-day life at work

Low

Stress-free

How manageable people find their work stress

Low

Purpose

How meaningful people find their work

Low

Satisfaction

How content people feel with the way things are at work

Low

About the company

Founded
2005
Company size
5,001 to 10,000
Revenue
£75m to £365m (GBP)
Industry
Finance
Headquarters
Peterborough
Link
Diligenta website

Diligenta, a UK-based, FCA regulated subsidiary of Tata Consultancy Services (TCS), is a leading provider of business process services for the Life and Pensions industry.

Established in 2005, Diligenta has a consistent track record of delivering operational transformation to the L&P industry. Our aim is to transform our client’s operations, utilising our industry leading platform and digital capabilities and to support our clients to launch new products and propositions. We combine our in depth knowledge of life assurance with TCS’ proven IT and delivery capability to deliver transformation for our clients in a competitive market place.

Learn more

Jobs

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Full-time

Customer Service Representative

Bristol

£21,500 a year

Easily apply to this job

2 days ago

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Full-time

Admin Assistant

Basingstoke

Easily apply to this job

15 hours ago

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Full-time

Customer Service Representative - Edinburgh Standard Life

Edinburgh

£21,500 - £23,000 a year

30+ days ago

View job

Anti-Financial Crime Specialist

Liverpool

£31,828 - £39,785 a year

23 days ago

View job

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Browse jobs by job title

Customer Service Representative

16 jobs

Compliance Officer

4 jobs

Senior Business Analyst

4 jobs

Browse jobs by location

Bristol

19 jobs

Edinburgh

18 jobs

Peterborough

10 jobs

Stirling

6 jobs

Basingstoke

4 jobs

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Salaries

Salary estimated from 2.8K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 249 reviews and is evolving.

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Reviews

Customer Service Advisor in Edinburgh, City of Edinburgh

on 1 December 2023

Target driven.

Overall decent job, however, were always busy and managers pressure you for targets, people fall behind if not learn by themselves.If you are good on your own you'll be fine if not, you can find it difficult innitialy.

Team Manager in Edinburgh City, City of Edinburgh

on 16 November 2023

Decent workplace

Lots of great people here. Stressful at times but most jobs at this level are. Great team around me. Hybrid working and flexible for family life also which is good

IT Service Desk Analyst in Reading, Berkshire

on 9 November 2023

Decent place to work but badly organised

Good people to work with and good office location. Managers dont seem to know whats going on. Job not too pressured, lots of opportunity for progression.

Senior Business Analyst, Diligenta in Peterborough

on 27 October 2023

Dreadful company

Unfortunately the management style of the owners, Tata, has seeped through and the Diligenta managers are now enabling a culture of over allocation of work, extreme deadlines leading to a decline in staff's mental health and unethical practices. If you want to enjoy your working days, feel that what you are doing makes a positive difference and that you can freely speak up about issues then Dilig...

CSR - Customer Service Representative in Peterborough, Cambridgeshire

on 23 October 2023

Trying to be better

Making changes and improving employee communications. Still a challenging workplace but you can see the company is trying to improve the environment and people support

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Questions and answers

People have asked 46 questions about working at Diligenta. See the answers, explore popular topics and discover unique insights from Diligenta employees.