Diligenta
Happiness score is 32 out of 100
2.3 out of 5 stars.
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Interviews at Diligenta

Here’s what others thought about the interview process at Diligenta.

Interview experience

Based on 298 interviews
Unfavourable

Interview difficulty

Based on 297 interviews
Easy

Interview process length

Based on 268 interviews
About a day or two

Interview process at Diligenta

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 4.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 3.

Interview process length
About a day or two
49%
About a week
26%
About two weeks
12%
About a month
8%
More than one month
5%
Most reported steps
Phone call/screening
63%
On-site interview
41%
Background check
25%
Problem solving exercises
14%
Written test
10%
Least reported steps
Take-home/sample work
2%
They have no interview
2%
Drug test
0%

What candidates say about the interview process at Diligenta

  • quick but a lot of questions irrelevant
    Shared on 8 December 2021 - Administrator - Edinburgh
  • Very Basic interview, it may have changed now because Dili like to employ managers for an entry level role
    Shared on 18 April 2020 - Call handler - Stirling
  • Interview process and referencing is a lot because company works under FCA etc. traning is also quite lengthy and drawn out. The two women trainers though have awesome perosnalities and are very suppo…
    Shared on 5 May 2019 - Customer Service Representative - Peterborough, Cambridgeshire
Read more about the interview process at Diligenta

Interview questions at Diligenta

Commonly asked questions, as reported by candidates

  • Describe difficult situationsTo describe my strengths and weaknesses, flexibility and availability, confident with phones usual interview questions
    Shared on 30 January 2023 - CALL HANDLER/CUSTOMER SERVICE
  • What are your strongest set of skills
    Shared on 24 March 2022 - Business Analyst - Bristol
  • About experience and skills
    Shared on 27 July 2021 - CSR - Customer Service Representative - Bristol

What was your interview with Diligenta like?

Your insights will help other jobseekers.

Interview tips at Diligenta

Dress code for the interview
  • Business casual (e.g. dress slacks)45%
  • Formal (business suit)29%
  • Casual (t-shirt and jeans)13%
  • They didn’t have a dress code13%
  • Special outfit (e.g. protective gear)0%

What advice do candidates give for interviewing at Diligenta

  • Be yourself, they're a friendly bunch like a close nit family. As long as you show confidence and eagerness they will consider you. Training is provided, so even if you don't have too much experience …
    Shared on 30 January 2023 - CALL HANDLER/CUSTOMER SERVICE
  • Interview pretty easy and they will take anyone anyway as they always need people.
    Shared on 9 September 2022 - Call Handler - Edinburgh, City of Edinburgh
  • Look elsewhere
    Shared on 3 April 2022 - Complaints ""Manager"" - Rather not say

The first interview at Diligenta

How candidates got an interview
  • Through Indeed39%
  • Recruiter contacted me24%
  • Other17%
  • Employee referral11%
  • Other online job site9%

How candidates received their first interview at Diligenta

  • The role was advertised with an agency
    Shared on 24 March 2022 - Business Analyst - Bristol
  • It was a 30min to an hour telephone conversation
    Shared on 12 February 2022 - Customer Service Representative - Salisbury, Wiltshire
  • I got a phone call asking for a telephone interview
    Shared on 12 February 2022 - Customer Service Representative - Salisbury, Wiltshire

Common questions about interviews at Diligenta

Answered by current and former employees at Diligenta

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