Diligenta
Happiness score is 32 out of 100
2.3 out of 5 stars.
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Diligenta jobs near Basingstoke

Browse 8 jobs at Diligenta near Basingstoke

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Customer Service Representative

4 jobs

Diligenta salaries in Basingstoke

Salary estimated from 0 employees, users, and past and present job advertisements on Indeed.

Diligenta ratings in Basingstoke

Rating is calculated based on 5 reviews and is evolving.

4.0020195.0020204.0020221.002023

Diligenta Basingstoke employee reviews

Customer Service Advisor in Basingstoke, Hampshire
on 24 January 2023
Save yourself the stress
You'll be treated as a number and won't be supported. The second you make a mistake they'll dismiss you. No support provided - regardless of your medical well-being (I would avoid them at all costs if you are a parent!) Zero flexibility or understanding of any form of life outside of the office. Worst place I've ever had the misfortune to work. I left the company before Christmas and feel sorry for the team I left behind.
CALL HANDLER/CUSTOMER SERVICE in Basingstoke, Hampshire
on 10 November 2022
Great teams and supportive management
Sadly it was just distance since moving away from my work place coupled with being a new mum that made me leave. Loved my team and managers. Holiday themed events always fun and plenty of office cake charity events going on.Didn't really see much opportunity to advance career wise while being on the call centre side, a boost in pay was welcomed based on colleague reviews. They pay relatively fairly depending on performance, not as good as some other companies in the same field but also not terrible.Sadly for me, part time wasn't part time enough as on the phones there is no weekend working available as they run Mon to Fri 8am-5pm - great for a 9-5r, but when you have a child not great. If they had offered 100% remote working I would have stayed as loved my team. However that said the IT support desk is abysmal I was left for months with severe IT issues during pandemic, it was shocking. (they may have improved on this front since returning to a more normal work balance) shouldn't let that deter you from trying them!
Customer Service Change Specialist (Technical Operations) in Basingstoke
on 19 February 2020
Friendly and professional
A good professional work place ethic. Very technical and very precise requirements needed for day to day work however there are plenty of people who are willing to help and direct you. Generally a professional workplace and it is indicative that a number of staff have staff remained in service (some for decades). Generally most staff work as project managers which direction.
Customer Services Representative in Basingstoke, Hampshire
on 25 November 2019
Great place to work for managers will listen and also react to situations, great bunch of people to work with
I have been relocated as use to work for AXA Wealth but Phoenix wealth took the book of business over, since then the job has changed in more ways than one, very corporate now and also use a different system to what I was use too, have now got to grips with this and the way the company work, adapted well in transition which I know is hard for some people, a lot of new faces in the office but get along with everyone, a great bunch of people to work with.
Claims assessor in Basingstoke
on 13 August 2019
Nice place to work
Nice place to work. Salaries could be better though. Good location in town centre. Good management. Friendly people. I like 35 hours per week Flexi time.

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