Happiness score is 32 out of 100
2.3 out of 5 stars.
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Diligenta jobs near Stirling

Browse 9 jobs at Diligenta near Stirling

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Customer Service Representative

4 jobs

Diligenta salaries in Stirling

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Diligenta ratings in Stirling

Rating is calculated based on 18 reviews and is evolving.


Diligenta Stirling employee reviews

Customer Service Advisor in Stirling, Stirlingshire
on 29 September 2022
Mind numbing
Maybe worth it if you really want to work in financial services and see this as an opportunity to work your way up, but I’d imagine there are better ways in to that. As a job itself though, the only thing that kept me going was knowing I was personally only working there as a stopgap. In general the majority of calls that you have to deal with are either things that could have been done in their online account so very repetitive (reading information off the computer), or dealing with the fallout of inefficient/inadequate processing systems; errors and language barriers from the back office administrators. Not at all a fulfilling or mentally stimulating way to spend 8 hours of your day.
Customer Service Representative in Stirling
on 9 January 2023
Starts off well, then keeps on shifting the sands.
You will never feel secure in the job and those who start after you will get paid more. No ethics, no morals and you are just a body Upon leaving you will be penalised financialy as they always overpay the last wage. They will blame lack of pay rises on the unions, so don't expect 5 percent annualy.
Team Manager in Stirling, Stirlingshire
on 6 December 2022
Great place to work
Loved it since I joined in August 2021. After being employed at other local financial firm DST I can honestly say this company is so much better and set out
Customer Advisor in Stirling
on 4 September 2022
Not worth the money
Job can be ok. Colleagues can make daily life better. However, if you are longer on a call, management or someone is on your case. If your longer doing notes, someone is checking up on you. Pay is ok, but other companies pay alot more.
Inbound Customer Service Advisor in Stirling
on 2 August 2022
Would not recommend
The pro to this job is having weekends off. Otherwise you're rarely recognised for your efforts, manager turnover and staff turnover is very high and the job culture is pretty grim. Many times I asked to be upskilled onto different skills and they kept promising things that never came.

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