Direct Line Group
Happiness score is 59 out of 100
3.4 out of 5 stars.
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Interviews at Direct Line Group

Here’s what others thought about the interview process at Direct Line Group.
Interview experience
Based on 180 interviews
Average
Interview difficulty
Based on 181 interviews
Medium
Interview process length
Based on 172 interviews
About a day or two

Interview process at Direct Line Group

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 6.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 4.

Interview process length
About a day or two
33%
About a week
25%
About two weeks
22%
About a month
17%
More than one month
3%
Most reported steps
On-site interview
79%
Phone call/screening
71%
Background check
40%
Problem solving exercises
32%
Written test
16%
Least reported steps
Take-home/sample work
1%
Drug test
0%
They have no interview
0%

What candidates say about the interview process at Direct Line Group

  • Quite difficult with many questions and senarios.
    Shared on 7 December 2018 - Claims Handler - Birmingham, UK
  • Easy as most jobs are earmarked for people, they know before interviewing who will get the job...
    Shared on 7 June 2018 - Data Analyst - Bromley, Greater London
  • Cumbersome, will say that you dont need experiance which you do not, but will then ask you for exmaples on what you would do in phone based scenarios of which you have no experiance......
    Shared on 13 April 2018 - Insurance Consultant - Doncaster

Interview questions at Direct Line Group

Commonly asked questions, as reported by candidates

  • Communication, Influencing, Team Work,Problem Solving, Dealing with Challenging Situations,General Competencies,
    Shared on 6 November 2017 - Incident Management Lead - Leeds
  • Sales. Overcoming objections. Good work attitude,
    Shared on 20 July 2017 - Sales Consultant - Ipswich, Suffolk
  • Loads about previous places worked plus security checks
    Shared on 16 July 2017 - Body Shop Technician - Warwick, Warwickshire

Interview tips at Direct Line Group

Dress code for the interview
  • Business casual (e.g. dress slacks)39%
  • Formal (business suit)36%
  • Casual (t-shirt and jeans)13%
  • They didn’t have a dress code12%
  • Special outfit (e.g. protective gear)0%

What advice do candidates give for interviewing at Direct Line Group

  • Don't stress about it, as after the interview you will be certain that you don't want the job!
    Shared on 11 July 2019
  • Dont stress over it as it was really casual and only lasted around 30 minutes
    Shared on 2 July 2019 - Customer Service Advisor - midlands
  • Dont do it
    Shared on 13 June 2019 - Apprentice Panel Beater - Wednesbury, West Midlands