dnata
Happiness score is 51 out of 100
3.5 out of 5 stars.
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dnata Employee Reviews

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Location
United Kingdom110 reviews

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3.4Work-life balance

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Not what was advertised kept changing the goal posts

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Role was advertised as 8am til 4pm, after a week changed to 3.30pm til 11.30pm,received your rota with less than 1 weeks notice. Also had you doing other jobs other than the one you were employed to do.

Pros

Salary

Cons

Inconsistent rota
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Management and communication very poor

I recently started working here being advised that it was a great place to work but it took me only two weeks to find out the management have no time for any staff can not communicate and do not put the welfare of there own staff first. I had a day where I did not even get a toilet break for 5 hours and it was hot but no one checked on us. The management seem to have there favorites and these people will always get more attention and promoted. Pay is good and shifts are better then 4 on 4 off. DNATA need to out there staff first and invest in them including training on the job for all desk so people are more confident
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Insights into dnata

Based on 38 survey responses
Areas for improvement
  • Trust in colleagues
  • Support from manager
  • Energising work tasks

Work

V Ery good environment to work but can be improved in the future. Hope some changes in the future. Thank you. The guys that unload me are very friendly and helpful.
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No respect for Employees.

Worst company to work for. Transport Management treat you like a number. Don't get appreciated for what you do even if you go up and beyond. If your face don't fit and you dont kiss management butt's then you get a hard time. Don't work for this company. In the long run you will regret it.
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Terrible management

Terrible management, only know how to manage one way and you are always threatened with warnings and they expect you to work 12 hours with no break. You are just a number, please don't be late, you will be called into the office and given a warning if you clock in one minute late or if you clock out one minute early
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I would not recommend to anyone

Management without any qualifications, they have own favourites and the rest do all the work. Won't gives you holiday you apply for, always short of staff.
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OKAY for a career start

Worked for this company on QA contract. It was okay for a career start. The management was 50/50. Some of them were rude and were doing favouritism. Others were very good and friendly, always helping around. The pay was always good, on time without mistakes (including the overtime).Kind of missing working for this company as the rest of the staff were all friendly and nice.

Pros

Part-time or full-time offer Full paid training Good money

Cons

Some management staff were rude
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They value team work, great company.

I did part time here, my earliest start was 0500am and that’s great for airport life and latest finish was 2pm. I always had a Great team to work with, and there was always a supervise so you never alone to deal with any problems that might arise. They value appearance, so have to always look presentable. Which I loved.

Pros

Management are on their A game Everybody always knows what they are doing.

Cons

Can be very strict and you have to watch what you say. Some colleagues don’t mind their business.
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no flexible working hours

It's OK if you don't mind shift work13h can be long especially as sometime you will not take your break as it is so busyNo option to work remote or reduced hours.
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Not a bad place to work.

It's a relatively easy job & you're never put under to much pressure from managers & supervisors. They have lead drivers who will give all the quick easy tasks to their friends & leave others with the rubbish, which the management tend to turn a blind eye to.If you get a decent lead driver, it's good though.Overall it's a pretty good place to work.

Pros

Most of the staff are friendly & helpful You're usually left alone to get on with things.

Cons

Some lead drivers have their favourites The hours can be a bit rubbish.
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Great pay and work conditions also good work possibilites.

At this industry, you have to cover your back at all the time because managers won't help you if you do not follow the company's rules and procedures and in this business sometimes is necessary to cut the corners.
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Toxic

I'm not sure where should I start but firstly I would advise anyone to stay away from this company.You are expected to work like a machine with no consideration for your mental health and wellbeing.Expectations are unrealistic.There is a lot of favouritism and double standards.The environment is awful and very toxic and as a result, morale is extremely low.Management appear to be on a power trip.They shout and swear at the people If you aren’t their favourite they will try to ruin your life.Toxic work culture- avoid working for this shamble of a company.

Pros

Free parking

Cons

Everything
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Good place to work

It is a good place to work very busy at times, good people working with you, good work life balance and decent salary. Chances to progress if you work hard
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Professionally run cargo business with excellent all round staff facilities, with a competitive salary, includes an in house gymnasium.

Dnata provides excellent training in all departments with a wealth of experience in the cargo industry. Transport department has well maintained fleet of vehicles with an excellent operational management team!

Pros

Lovely clean rest rooms, adequate seating/tables and TV cinema type seating lounge areas, Also hot and cold drinks and food vending machines.

Cons

Shift work involves weekends and bank holidays
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Co workers are great but some are sneaks

Some co workers are great to work with but the management are abysmal. They don’t know What they are doing and dragging the place to oblivion and closure . Plus there is no trust some colleagues. Be careful

Pros

Co workers are great to work with

Cons

Life balance not good. . Management don’t know what they are doing
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Horrible environment

Out of all the places I’ve worked this is by far the worst. Some lovely people at shop floor level but the management team are horrible to deal with. Only good thing is if you are thinking of working here between months of may and September you can pretty much please yourself and the less you do the easier your time here will be.

Pros

The less work you do the easier your time will be especially in the summer months.

Cons

The management team are really awful to deal with.
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Abysmal place to work.

Some of the worst management you will ever come across. Unless you smoke you won’t fit in. Dreadful wages and absolutely horrific working conditions.

Pros

None

Cons

Everything
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No equal opportunity for all employees to make progress in their jobs

Only certain people were given chances...it was not a fair environment to work in Too many connections. There was too much of stress on staff in terms if being flexible. They keep changing the roster sometimes on a daily basis and they always name it due to operational reason which is understandable to some extent. But they always expect flexibility from the employee's side and they hardly show any flexibility.
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Enjoyable on the whole

I really enjoyed working at Dnata but the hours are brutal, 6 on 3 off and some of the managers can be quite rude. Always OT available and salary was good, working with the public was the best thing, very efficient checking system and good training .

Pros

Nice crew

Cons

Very early shifts
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It is one of the most unproductive places to work. The culture is very destructive.

A typical day at work was very taxing. You have to deal with the exclusive culture. If you were not part of the "click" then every day was a problem.Only certain people were trained to perform additional duties which would lead to advancement/chances of promotion.Management was based on personal decisions. They had very little managerial knowledge, people skills or fair judgement. The workplace culture was based on "if your face fits" and how pretentious you were. If you could turn a blind eye to all the injustices that took place, while joining in and supporting to keep the status quo, then the chances of advancement were extremely high. Coupled with the immunity from any consequences for wrong doing or mistakes made.The hardest part of the job, was having to turn up for work and enduring the atmosphere. The most enjoyable part of the job was, payday, going home at the end of a day or night shift, and your days off.The company and the workplace was riddled with double standards.You were constantly waiting for a "brown envelope" demanding your attendance to an investigation, which would only lead to disciplinary action. But since the culture was based on who you were, as apposed to what you had done, the outcome was always NEVER FAIR.

Pros

The occasional free pizzas, biscuits, and fizzy drinks.

Cons

Long hours, too many inconsistences.
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Poorly managed

Poorly managed. Salary is a joke. They promote based on if they are friends with you rather than your experience and even if you do get a promotion the salary is not enoigh compared to the amount of work your expected to do.

Cons

Low salary. Have to work weekends and bank holidays.
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Overall rating

Based on 1,037 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.3 out of 5 stars for Culture

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