Dnata Employee Reviews

Enjoyable work, Staff not treated well though was meant to be permanent turned out it was just for busy summer period. Old trucks. Working as part of a two person team.

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Fun place and productive

Customer Service Agent (Current Employee) - Heathrow - 19 November 2023

My day always used to start with a happy energetic staff , supervisors . I learned alot in Dnata , my skills into practice … management is very helpful and understands . Workplace culture is always happy and fun … I never came any hard time in my job I always enjoyed ….. the most enjoyable part is having excellent group of people workikg around , supervisors are so helpful and will always guide you … it’s a career opportunity to work in Dnata . I worked there and now I am Passenger Traffic Officer for EVA air airline

Pros

Fun place to work

Cons

Nothing to say

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Insights into Dnata

Based on 128 survey responses

What people like

Clear sense of purpose
Fair pay for job

Areas for improvement

Support from manager
Trust in colleagues
Sense of belonging

Good place to work at,

Logistics (Former Employee) - Manchester airport - 29 October 2023

Great opportunity for development and a busy environment, always something to do, my time at dnata was rewarding and I recommend it for anyone looking for work

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It's got good bits and bad bits, red flags all over but also can be easy if managed correctly and a enough staff.

Driver (Current Employee) - Glasgow Airport - 24 October 2023

What is the best part of working at the company?Working with good people.Three on, three off - this can change with a days notice, so no planning of life. Trucks are interesting to drive. Left hand drive and right hand drive and very old.What is the most stressful part about working at the company?The management and the bad organization of the company make it stressful when it shouldn't be at all. can get stressful when a lot of planes land at the same time and you need to cater them all. What is the work environment and culture like at the company?You get lazy people were ever you go, some think they are above the system, a lot of nice people a lot not nice people. Just like most, it does get toxic at the end of seasons as they don't tell you if you're being released until a few days before. What is a typical day like for you at the company?You get in your truck and go Airside cater 3-4 planes, come back empty truck. Go in fridge search and seal food, search and seal stores and bars if not ready, then you Push the bars and load the trucks for afternoon flights. Cater flights, bring back truck to unit and empty. Sign in bars.

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Catering as a catering.

Driver (Current Employee) - East Midlands Airport, Leicestershire - 19 October 2023

Good and friendly coworkers, but management could be more responsive aspecialy in peak times. Seasonal activity is like rush season and quiet. Good money for this sector.

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Fun until is not

Agent (Current Employee) - London, Greater London - 12 October 2023

Good place to work, working environment is really good. I really enjoying working here. I would recommend anyone to work here. There’s great space to learn.

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Fun, workplace

Supervisor (Former Employee) - Heathrow, Greater London - 1 October 2023

Good place to work, working environment is really good. I really enjoying working here. I would recommend anyone to work here. There’s great space to learn.

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Meet some great people

Warehouse Operative (Current Employee) - Gatwick Airport, West Sussex - 22 September 2023

Unfortunately some of the management staff aren’t fit for their job. Food provided in the canteen is very limited to a couple of sandwiches and reheat meals for most days

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Good pay

Flight catering /driver (Former Employee) - Glasgow, Glasgow - 20 September 2023

No or very little driving is involved in the job. the people you will work with are friendly and helpful Management is fair do your job and you will be fine .if you want to drive for a living this is not for you but if you want good money for easy work then it's the job for you .

Pros

Nice people

Cons

No driving

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Busy

Catering (Former Employee) - Hayes - 19 September 2023

I have been working in a completely different industry for 4 years in Richmond area so this was my first experience in catering and working there was sometimes busy

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Jobs at Dnata

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Flight Controller

London Heathrow Airport

Bonded Warehouse Shift Leader

Not a good place to work

Chef de Partie (Current Employee) - Manchester - 5 September 2023

Stressful everyday. Most of people are nice. It's good pay.But the management is rubbish. Not are nice place to work. They will interview you will be this. But after when you are getting started to work. It is totally different.

Pros

Free lunch. But always too busy. You can't get a break

Cons

Always over time

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Horrible place, not trated fairly

Passenger service agent (Former Employee) - Manchester, Greater Manchester - 30 August 2023

Only good pay .Not worth my time , like being at school to be told what to do depending on whay team you are on. Been single out . Not professional at all.

Pros

None

Cons

Like being back at school

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Na

Shift Manager (Current Employee) - Heston - 15 August 2023

NA , the work it self is good and enjoyable but the new management are not professional thy have favrisom and bring own people. Emailing their own idea and decision not share it with others

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Relaxed Workplace

Warehouse Operative (Current Employee) - Luton - 14 August 2023

Less Payrate. Need to pay according to the brand name Dnata. Relaxed work environment some days and some sections. No employee engagements. HRD need to be more involved in employee engagement activities.

Pros

Free Sandwiches 😄

Cons

Less Pay and delayed joining process

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Nice work place

Master Data Analyst (Current Employee) - Heathrow, Greater London - 9 August 2023

Good work place , good location company providing trainings food and health care parking on site and giving you a opportunity to develop yourself with free training or courses

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Acceptable

Production Worker (Current Employee) - United Kingdom - 1 August 2023

Except your job not a lot Is expected. Free food, coffee and tea at the job. PPE, safety shoes as well is provided but I will recommend to buy your own shoes as those provided are uncomfortable.

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Working with team that's that work together

HGV Class 2 Driver (Former Employee) - Newcastle upon Tyne - 29 July 2023

What is the best part of working at the company?Being a hgv driver and on the road most of the time the job a bit different, catering the aircraft's at the airport,not much driving on air side but I'm enjoying it What is the most stressful part about working at the company?You've only have a certain amount of time to off load and then load , driving on air side and being aware of aircraft movement What is the work environment and culture like at the company?Being absolutely strict with security in and out of the premises and cleanliness top notch What is a typical day like for you at the company?Long and odd hours at times but enjoyable

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Ok

Ramp Agent (Current Employee) - Manchester, Greater Manchester - 29 July 2023

Not much on training. Colleagues are fine. Some managers are bad. Not much communication among the team about changes. Stressful sometimes. Pay okay..

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Too stressful and impossible to keep up with the work.

Production Operative (Former Employee) - Manchester - 26 July 2023

What is the best part of working at the company?Watching the planes out of the canteen window.What is the most stressful part about working at the company?The work schedule was impossibly demanding and that's why I lost the job because I found it impossible to keep up.What is the work environment and culture like at the company?good and pleasant conditions.... What is a typical day like for you at the company?Too stressful. I was always stressed out.

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Dreadful, I would never work for this company again.

Air Cargo Operations Supervisor (Former Employee) - London - 25 July 2023

What is the best part of working at the company?Good pay, however dnata can't keep staff as they are leaving because of bad management.What is the most stressful part about working at the company?The managers get on your case for every little thing. It's like being at school. Spur managers do not support you they only like to pick your faults nothing else. What is the work environment and culture like at the company?Absolutely dreadful... no staff to help you on flights so, you are basically doing the flights yourself loading bags. What is a typical day like for you at the company?Stressful... and management make it ever more stressful picking your faults...

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Hgv class 2

HGV Class 2 Driver (Former Employee) - Derby - 22 July 2023

Stay away, poor management, they change shifts every few months, rota gets done 1 week before so can't plan ahead if doing anything with family. Health and safety is non existence

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