Fun staff and direct management
Company itself have a get on the bus or get out attitude, this stops any loyalty to the company and demotivates even the most dedicated employee. But the Perth store has amazing staff that make it a nice place to work if you aren’t ambitious and just want a minimum wage job to pay some bills.
Visual Merchandiser in King's Lynn, Norfolk
Poor management above store level
I joined the company seven years ago and it was a pleasure to go to work and achieve job satisfaction, sadly due to a change in the management team all that changed and over the last couple of years the store and company has drastically gone downhill. Due to the stock the store now holds and the way it is merchandised the store now resembles a cheaper discount store but with a much higher ticket price and the once inspirational garden centre it was is no more. The job became more about tasks and meeting unrealistic deadlines set by head office rather than service and selling, it was sad that there was no longer time to spend helping the customers. The store was terribly short staffed, as a salaried member of staff I worked many extra unpaid hours to help out. The company has recently gone through a restructure and it’s very clear that to the management team that makes these decisions you are just a number and your experience, loyalty and commitment to the job means absolutely nothing to them. Due to the restructure I was made redundant after a 30 day consultation period. Sadly the way HR dealt with the redundancy process from start to finish was appalling and left me feeling like I had been sacked rather than made redundant, and that was a very sad way to end employment from a job that over the years I had loved and put so much time, effort and loyalty into !!!
Everything in King's Lynn, Norfolk
Would not recommend working here. Store i was in expected the earth for min wage. No chance of moving up in the company. Terrible management overall.Only saving grace and the reason i stayed for so long was the team. They are the only reason dobbies stays afloat and management and head office do not realise this.Now company is handing out redundecies to the staff who have kept their buisness afloat during Covid-19 to make way for the staff that have been on furlough since march!
Poor management head office has not got a clue what they are doing
Place is run very poorly management don't have a clue all bakery goods are bought in frozen the standard has seriously dropped but yet they still want top dollar for the product complete and utter joke the day I got made redundant the manager wasn't even in so tells you everything
Restaurant Waiter in Anonymous
Great colleagues poor management
Working at dobbies is busy and fast paced, you will always be doing a job no matter what as across the country there is a shortage of workforce at dobbies due to people quiting regularly as well as people working elsewhere. I personally work with a wonderful group of colleagues who have helped me settle into working there, they have also been great at teaching me the ropes to work quick and effectively. The management within the store and cafe is great but the further you head up in the chain the more lazy and careless the management becomes. For example it has been my first month working at the store and my pay has not been given on the right date i have had no contact from them to tell me what has happened and i asked my boss what happened but she was as clueless as i was because payroll didn't contact her as well. This is not the only time this has happened as i have heard that this happens regularly and i am still yet to be paid for my work.