Change the Head Office and Management as they cause many errors and misdemeanours. I would safe yourself and work for another company who'll support & nurture your skills.
I would avoid Dobbies had I known what their management was like...
It’s a Garden centre! FFS. Horticulture should be at the core of everything. Stop trying to be a horrible department store full of concessions. Empower people and stop micro managing everything. I tried it for 27 years then gave up!
Sell it quick and save yourself
I would vary the tasks of what people do since the tills can be a boring place to work if you are on them all day and the store isn't very busy.
Stop director from promoting family to senior positions.
Change the Retail director and sidekicks.
Change the Senior Leadership Team to people who are more in tune to the business and not themselves.
Heating within the back greenhouse as it gets very cold in there over winter!
Nothing at all i think it is a great place to work