DPD
Happiness score is 43 out of 100
2.7 out of 5 stars.
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DPD Employee Reviews

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Location
United Kingdom1,301 reviews

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2.5Work-life balance

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Found 1,301 reviews matching the searchSee all 1,844 reviews
parcelvandriverdepotroutelorryrubbishodf

Long hours hard work

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I was a salaried driver at a satellite franchise. The franchise owner was a great boss and made a mundane repetitive job bearable. It’s hard work for not much money
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No proper management

Not organised at all. Most of the time sent home. No work either for weeks. Work only during peek days.
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Insights into DPD

Based on 525 survey responses
Areas for improvement
  • Sense of belonging
  • Support from manager
  • Ability to learn new things

A very fast paced work environment.

A very fast paced work environment. Not bad for me because I have the strength and knowledge around jobs like this, however I won’t recommend the job for anyone who is not strong enough, easily gets emotional and has health conditions.
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Avoid working as a driver!

Long working hours, waste of time at the depot waiting for your route and searching around parcels. Unorganized stressful and low payment in comparison to the competitors. Avoid at any cost.
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Not the best

No support from managers. Shifts change without any notification There is little moral at DPD and a lot of drivers are leaving because of the way they are treated
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The pressure you are under makes the job incredibly dangerous

The pressure to get deliveries done on time made it a dangerous driving job, and the financial consequences of delivering late gives you no choice but to drive dangerously in a very large vehicle
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Overworked underpaid

To many so called shift managers walking around with there laptops doing nothing never delivered a parcel in there life, all franchises there pay you by the drop so your be picking up sometimes 500 for around a pound which there system will allow the same time as collecting 1, around 1:30 seconds whilst constantly checking up on you, get back and they will only let 3 vans in not unusual to have to wait over an hour to unload then have to scan & relabel yourself, okay if your well paid but your not!!!!

Pros

None

Cons

Long hours low pay
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Underpaid with absolutely no work life balance

Ridiculous stop rates, long working hours, no time for family. Just the few of things I can say… And those are the nice ones. Job used to be rewarding but it was long time ago, well underpaid at the moment. And higher management simply doesn’t care.

Pros

None

Cons

Long hours, long weeks, no work life balance
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Way too much demand on business

I have worked there 10 years as an odf driver.Never had a payrise. Operating cost mainly fuel has hugrly increased meaning im using £30 a day more fuel. Company expects you to do huge amounts of stops a day and collections inbetween. Used to love it there. Now i wouldnt recommend it to anyone

Pros

Nothing

Cons

Long days, large expenses. No chance of payrise
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Please avoid at all costs.

DPD is an extremely cut throat organisation and it’s only real focus is it’s bottom line. It’s management culture operates on a 1980’s strategy which is completely outdated in 2022.I have held multiple shift manager roles at DPD and have seen many questionable things take place during my time at the company.You will be expected to be always on call and pick up the phone no matter what time of day it is , even when you are on holiday ( that’s if your holiday is approved which is extremely unlikely) You will be expected to work unpaid extra hours on a daily basis.You will get constantly stressed with changing and unattainable targets. You will see staff turn over like a revolving door.You will see management actively belittle employees in front of their peers.You will get no recognition for the hard work you put in.You will be expected to be a jack of all trades, as a shift manager you will also be a lorry loader and a delivery driver on top of your job.Please don’t make the same mistake as me because I guarantee you will be looking for a job not long after you start.
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Ok

Managers with no skills. No flt drivers unless they actually wanted to do it. Hours kept getting cut with more work coming in so managers could get a bonus basically the place was run by kids who have been alive less than I've been working in warehouses
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Ok job for ok money

Ok job if you can keep up with all the physical loading of boxes onto belts. night shift pay extra more than previous warehouse jobs. Some of management nice others bossy
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Shift manager

Too much stress and not enough pay If the drivers mess up it effects your bonus .Not very well organised And very clicky and then there is the shop floor , not enough organisation
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Just awful place to work

Worked here for a few months until I had enough of the constant moving of the goalposts. Told you are doing x amount of drops and then they pile a load of collections on all for a wage which is below minimum if you work out how long you are at work. Every morning late leaving and every night nobody to help you unload the van which can have anything between 150 to 500 parcels or bags. Its an absolute joke of a place

Pros

None

Cons

below minimum wage if you work it out
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The team are great.

Very fast paced, can sometimes be busier than usual but that’s all part of the parcel. The employees are very friendly and got along with everyone. Build friendships with colleagues.

Pros

Burger van occasionally

Cons

Long hours
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Slave labour don't get any help and the staff want you to do all the work

Same as above the staff are lazy they expect you to do everything no help and quite draining you get one break throughout the night for 30mins management are very lazy too

Pros

None

Cons

Slavery
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Delivery driver

Don't go for this job unless you have no kids as it very demanding and long hours and all the management care about is getting you to do 120 drops a day and having you deliver all parcels
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Easy work, unsociable hours

Generally easy runs, no loading/unloading just backing onto bays. If you don't mind working into or through the night it's a decent job however in peak your hours will increase then can drop to 40 per week with very little notice. Management & planning can be frustrating.
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Good pellet

Good people and teams nice vans and management nice customers and people you meet your busy you get rewarded and you get paid well if your good at your job

Pros

Free

Cons

Free
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Easy

Easy trunking work, 1 or 2 drops a day. Lots of standby. Depot bays can be alittle tight for less experienced drivers. They rarely answer the phones at the depot so can be hard to communicate if things change.

Pros

Easy and clean

Cons

Never answer phones
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Heavy lifting, working hours diferent.

Heavy lifting, working hours diferent every day, hourly pay not match minimum pay per hour, problem solving on your own and if you lose parcel you pay for it.
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Overall rating

Based on 1,844 reviews

Ratings by category

2.5 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.6 out of 5 stars for Job security/advancement
2.4 out of 5 stars for Management
2.5 out of 5 stars for Culture

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