Happiness score is 42 out of 100
2.7 out of 5 stars.
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DPD Employee Reviews in London

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2.5Work-life balance

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Bad management and stressful work environment

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I worked at the old Kent road DPD depot, the negative far outweigh the positive aspect of the work environment. Let me start of with the positive, the co-workers are willing to help even when I lagging behind the pace (keep in mind I was working for an agency, I’m going to get back to the agency aspect of it)…yep that’s the only positive thing about working in DPD. The negative, terrible management that could give two f weather you’re the new guy or not, they expect you to know everything on the spot, and if your section starts piling up with heavy boxes that comes down the conveyor every 30 seconds, they expect you to put in a tray like it’s nothing. Further more, 30 mins break, like really? I’ll understand if I was working in retail or something less demanding, but on a warehouse job, it’s just pure evil.


No pros


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Not great

Bad morale. The managers are not qualified and micromanage. Not treated with respect and always have to work overtime, whether you want to or not. Awful


Not much


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Insights into DPD

Based on 895 survey responses
Areas for improvement
  • Sense of belonging
  • General feeling of work happiness
  • Ability to learn new things

Please avoid at all costs.

DPD is an extremely cut throat organisation and it’s only real focus is it’s bottom line. It’s management culture operates on a 1980’s strategy which is completely outdated in 2022.I have held multiple shift manager roles at DPD and have seen many questionable things take place during my time at the company.You will be expected to be always on call and pick up the phone no matter what time of day it is , even when you are on holiday ( that’s if your holiday is approved which is extremely unlikely) You will be expected to work unpaid extra hours on a daily basis.You will get constantly stressed with changing and unattainable targets. You will see staff turn over like a revolving door.You will see management actively belittle employees in front of their peers.You will get no recognition for the hard work you put in.You will be expected to be a jack of all trades, as a shift manager you will also be a lorry loader and a delivery driver on top of your job.Please don’t make the same mistake as me because I guarantee you will be looking for a job not long after you start.
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Stressful, rude customers and lack of support

Very stressful. You are always expected to do loads more than is in your job description. Answering calls from customers that are abusive and threatening, no support from management. All they are interested in is the ETA not if it’s been delivered correctly. Drivers don’t care, it’s a battle to get help to solve any issues.
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The route I worked on was owned by a crooked family, absolutely anyone can buy a route and run it, be careful of the people you work for if working in the Dagenham depot
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Good for sort them

Good for short term if you need money but you need to be ready to work 15 16 hours shift. Most of the time you will get days off when they don't need you and when you need one you will not get it .




Long hours stressful, they treat you like bad
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Busy but enjoyable

Good place to work. Average pay for warehouse work slightly better if you're in the office side. Early starts and finishes, some weekend work involved on thr warehouse side nit in the offices.


Good work environment


Long hours
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Rubbish company to work with, bribery culture is at peak. Drivers and service providers bribe managers to secure their routes

After working for 4 years I’m not happy at all. Rubbish company to work with.someone else’s bribed the manger and took away my route. Which is really very sad


You can finish your day early


Bribery culture
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Stressful and bad management

Stressful from as soon as you turn up with managers rushing you to get out the door and if you take longer than they expect, which is completely out of your hands if the parcels aren’t at your bay then they stand you down for a day or 2 depending on how they’re feeling that day. They force you to take so much bulk regardless of weight restrictions for road safety. Very bad management
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too much pressure

Just avoid to work for them,too much pressure for nothing,sometimes you can finish at 14;00 oclock but you have evening delivery to do after 17:00 oclock,you have to wait 3 hours to be paid same,nobody pay you extra for you waiste time and petrol
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if you show correct attitude and work ethic you'll be able to progress far within company. can be physically demanding as you're constantly on feet but time does fly especially when it gets busy.


keeps you physically fit


breaks are sometimes limited depending on how busy the warehouse is
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Stressful and no life

I was working in London City depo. (3.5T van) Very poor management. They very friendly in the beginning but when You have a problem they don't care about You. In DPD everything is your responsibility. They give You a diesel van for around 1200£/m or an electric van for around 1350£/m. If You loose a parcel or miss deliver You pay , If You brake or scratch the van You pay, parking fine or red route fines You pay. Extremely stressful because You have to deliver on precise times, have to deliver 100-150 stops (most of the times big boxes 5kg to 40kg) a day which is more often doesn't fit in your van so have to get back to the depo and pick up the rest which is take time. So You can work all day long, let say You earn 200£ a day (usually around 1,3£/stops) after You pay your TAX the fuel and the van You might take home 120£ and You worked 12-13 hours for it or more. Not even mention the stress in the morning when You load your van, You have 30min to plan your route and 1h to load your van and leave the depo. If Your are new it is impossible to plan Your route such a sort time and of course You will go round and round Your area and loose time, plus when You finish the day back in the depo have to bring back the undelivered parcels OR the collections which can be 100 of boxes in a nightmare and sometimes take hours! Once You learn Your route might can earn good money BUT it will need weeks or month to learn your route IF You get lucky enough get the same area. If You bring your own van maybe earn more but They have a very strict specification what kind of van can be. If You are a - 


no pros


Long hours no life
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fun work out doors

its well established company and glad to work with its reputation around the world.also friendly managment and staff far more better than workimg for amason.


work by my self


long hours
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Fast pace work environment

The management is the issue with this company. You’re not a staff you’re just another body . They company is not interested in you , your well-being. They ask you to help during busy time when you’re are needed. Once you’re not require they will not hesitate to terminate you without warning. The job is never secured and you have to be very careful while working. Management treat you worst than a dog. Starting from the HQ all down to management at the depot .


Good colleagues


Bad management
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Good company

Good company Well runGood employees Good salaries Well managed holidaysGood team ethicListen to your ideas at the topVersatile locations Good working atmosphere
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Exciting place to work with various individuals that are all happy to work at DPD, which makes the job very fun and easy going. Customers are the main focus of this job which is good as they always love to see their local delivery driver provding great service on a daily basis.
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Poor management

The place is a mess the shift managers don’t care about the drivers and the bigger bosses like the depot manager don’t give any thought to the warehouse staff they order food regular for the office team who don’t do any physical work and they always leave the warehouse team out they get nothing. Also the wages are always wrong so there are problems every week! Not th best place to work
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Remember inside this place that it is your business when it suits them but they still treat you like an employee without the benefits. The main office very unhelpful
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Its not balance between work and life they treat us like a donkey

No one responsible for them mistakes, but if you do mistake its gonna be like crime ,management is sheet ,no systematic work, any ti.e they kick you, No security for job
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Cut throat

Job security terrible a bullying culture within DPD some managment racist, People in managment are not worthy of holding their position no real understanding of what the drivers have to put up with i.e. the types of deliveries that have to be carried out the pressure imposed on you from the moment you srep into the depot.... To much to say so I'll end now!!!
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colleague and environment is excellent

Security: having a job that provides a steady employment. Company: working for a company that has a good reputation, that one can be proud of working for. Advancement: being able to progress in one's job or career, having the chance to advance in the company.
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Overall rating

Based on 1,964 reviews

Ratings by category

2.5 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
2.6 out of 5 stars for Job security/advancement
2.4 out of 5 stars for Management
2.5 out of 5 stars for Culture

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