Working there wasn’t to bad you got trained and got to know a lot about mattress’s but some of the managers just rude, trying to get holiday was a joke or if you was sick they would take it as you chatting rubbish. Only good thing you go a nice discount on beds

Pros

Huge Discount on beds

Cons

Don’t work there if you want your weekends

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Stressful Store Manager

Customer Advisor (Former Employee) - Acton, Greater London - 20 January 2023

The job has made me miserable and sad in and outside of workplace, due to manager. I already planned on leaving after my first month. The other staff were nice.

Pros

commission

Cons

Store Manager

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Insights into Dreams Ltd

Based on 70 survey responses

Areas for improvement

Sense of belonging
Trust in colleagues
Overall satisfaction

Decent job bad management

Delivery driver (Former Employee) - Glasgow - 31 December 2022

From day to day it was different some runs ok some terrible , if your face fits your given decent runs , if not your hammered with crazy runs and agency staff to help you out Management are out to get you at every turn one small issue and your reprimanded and they love holding you over a barrel when it does I would recommend working here if management changes however until then avoid ,great bunch of lads to work with ( management aside ) and you get to see places you usually wouldn’t whilst out on the road . Heavy hard work but pays well

Pros

Good bunch of boys wages on

Cons

Management long hours

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Great company

Delivery Service Driver (Current Employee) - Swanley - 2 December 2022

Would highly recommend to anyone! Well looked after, good benefits and salary!Easy to transfer from one depot to another if that is ever the case, decent start time and job and knock!

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No it’s not fun

Retail Sale Assistant (Former Employee) - Slough - 1 December 2022

The management was awful and they dreams as a company don’t know how to respect and treat there colleagues fairly and the management is very bad and every 10min who goes for a cigarette break that’s a very bad example to the employee and they are a very cheap company they make you clean the toilets and kitchen and make you do the hoover and they don’t have cleaners if I was like you i would double think to apply for this job.

Pros

They don’t make you take the 1 hour was you are supposed to have.

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Easy job, rubbish management

Sales Advisor (Current Employee) - Liverpool, Merseyside - 30 November 2022

Work here if you never want any life outside of work. Terrible managers constantly reported to higher management but nothing is done, they'd rather staff leave than sack an under performing manager

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best and dream place to work

Call Centre Agent (Former Employee) - Loudwater - 28 November 2022

from my experience i really enjoyed i had the best team we worked together and i send them a lot of love and happy (family forever ) i learned a lot about the bed and furniture plus the parts

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Good place to work

Warehouse (Current Employee) - Crawley, West Sussex - 17 November 2022

Management are OK...no sick pay and overtime paid at standard rate but other thsn that a Good place to work....days always different on the road as meeting different people

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Ok place to work

Delivery Service Driver (Former Employee) - High Wycombe - 11 November 2022

Alot of heavy lifting no 2 days are the same. It's all about the customer experience but the customer can be very difficult had one tell me that they had paid me for two hours and wanted me to install their cooker

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Pure ridiculousness

Manager (Former Employee) - Smethwick, West Midlands - 10 November 2022

Did 10 weeks there and had to get the out. The worst place that I have ever worked by far. There is no planning or forecasting of any kind, yet you are expected to hit a moving target with a static team. The "Heads of" have no idea what they are doing, they're just nodding dogs for the exec team.A shoe string budget is not the word. the place is a complete dive.

Pros

Honestly isn't any

Cons

Long hours, nonsense and politics

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Jobs at Dreams Ltd

Apprentice Production Operative

Oldbury

30+ days ago

Warehouse Administrator

Smethwick

10 days ago

Terrible place

Sales Advisor (Current Employee) - London - 8 November 2022

The job has made me miserable and I’m contemplating quitting after just two months. It is stressful and you are expected to know everything yourself.

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Relaxed fun environment

Sales Assistant (Current Employee) - Durham - 6 November 2022

Loved working here, for a sales job it’s incredibly relaxed. Dreams don’t do the “Hard Sales” technique and it’s very much about doing what you can for the customer. In our store we take turns in helping customers to ensure it’s fair, putting quotes through for each other to ensure no one loses out on their hard earned commission. Ended up leaving to go to a different job (for more hours), however going back to work there.

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Driver Halifax

Delivery Driver (Former Employee) - Halifax, West Yorkshire - 4 November 2022

Not a bad job but fairly heavy work.Strange way of paying you and shocking management that seems to look after certain individuals and you get all the late finishes. Good group of lads go if you desperate.

Pros

Cheap beds

Cons

No paid breaks and not enough time to do jobs

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Excellent company to work for Especially Harlow branch

Assistant Manager (Former Employee) - Harlow, Essex - 28 October 2022

I spent 13 long years working for Dreams at Harlow. It's an amazing company to work for especially when working with a great team. The reason why I left because I was no longer able to work weekends.

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Great place to Work

Software and System Analyst (Current Employee) - High Wycombe, Buckinghamshire - 13 October 2022

I was looking for work nearby my Home address and this is the best spot I have ever found, staff and my co workers are really helpful, and really great environment to work, There are plenty opportunities for learning and development and managers are too supportive if anyone wanted to learn new skills and technology then

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Productive kpi based environment

Sales Advisor - Full Time (Current Employee) - Aberdeen - 30 September 2022

Sales and commission based employer , some lone working usually 8 hour shifts , targets to hit .6 weeks holidays opportunities to train and development other staff

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Management need to listen to the men who do the job.

Delivery Driver (Current Employee) - Cardiff - 22 September 2022

Good place to work but like every big business it's all about the profit margin.I personally will work here until I retire very hard going heavy lifting but self satisfaction knowing I do the job 100 percent correct.

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Dreams beds Andover

Warehouse Operative (Current Employee) - Andover - 24 August 2022

Bullied and pushed to make the job get done for the customer managers couldn’t even organise a kids party between all 4 of them would not recommend the job.

Pros

Massive discount

Cons

Management treat you like rubbish

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Productive place to work if your looking for a relaxed atmosphere

Customer Advisor (Current Employee) - Dumfries, Dumfries and Galloway - 6 August 2022

Dreams is my current employer and I currently work with its dumfries branch, I very much enjoy working here as it is a different retail environment that I'm used to hovewever after 5 years I'm still not leaving I love it here. Dreams Ltd is an excellent business to work for the progression ive went through and the training provided by the management and the business in general has given me all the skills I need to be good at my job. As with all jobs you need to get use to the new working environment however with all the support at your disposal its so easy to fit in and in very little time. By far the best benefit of working here is the balance between work and out of work, such flexibility and not coming home run down and feeling over worked is a great feeling.If you love a good conversation and would like to help people get a good night's sleep in the process then look no further than this company they have it all.

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Official response from Dreams Ltd

8 August 2022

Thank you for taking the time to leave a review. We are glad you are enjoying your employment with us and wish you a long and rewarding career with Dreams.

Stay clear

Delivery Driver (Former Employee) - Huntingdon - 6 July 2022

Was with dreams for a short space of time but thankfully I'm out of there so much rubbish it's unreal, unless you are best friends with management don't expect an easy life. Treat you like rubbish with next to no training plus having to go out with other who are meant to be training you but they don't as want to be done early over looked for temp guys when your full time sent out with people who don't care talk rubbish about the company van that are falling apart

Pros

Clocking off

Cons

Clocking on, and mangers that don't care, Vans that ain't fit for the road.

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Official response from Dreams Ltd

25 July 2022

Thank you for taking the time to leave this review. We will make sure your feedback reaches the relevant department.

good co worker

Retail Sales Assistant (Current Employee) - Dunfermline - 1 July 2022

great environment. We work with targets.I really enjoy it. Good money if you can sell and great incentives to sell kpis etc. Everyone that comes in store has to buy a bed and use Sleepmatch.

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Official response from Dreams Ltd

25 July 2022

Thank you for taking the time to leave a review. We are glad you are enjoying your employment with us and wish you a long and rewarding career with Dreams.