Dundee City Council Employee Reviews

Really good place to work people were lovely.Felt valued and good pay scales, flexi-time and hybrid working.Can buy more holidays and good support with the work

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Productive, busy, fun environment and I looked forward to going into work every day.

Mailroom Assistant. (Former Employee) - Dundee House - 14 June 2023

What is the best part of working at the company?Great people to work with, all very friendly and helpful. Everyone has a very solid work ethic and teamwork is top notch. Very busy environment which makes the working day fly in. No real stress involved unlike other companies/organisations I have worked for in the past.What is the most stressful part about working at the company?No real stress as previously mentioned although volumes of work tend be high with pressures of time to complete tasks but usually doable and help is given if asked for.What is the work environment and culture like at the company?The work environment is friendly and for many jobs there is a lot of flexibility for both working hour and being able to do Hybrid working if requested. As with any organisation this will also depend on the Business Requirement and can change at any given time. Smart, casual dress is also allowed.What is a typical day like for you at the company?Very busy with many different and varied tasks to perform with constant evaluation of what should take priority at any time throughout the day.Colleagues are extremely helpful at all times, including those from other departments you come into contact with.

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Rewarding

LCA (Current Employee) - Dundee, Dundee City - 8 May 2023

Rewarding job with good holidays. Great team and good support from management. Can be stressful at times but confidence and calm is key. Good working hours too.

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Brutal

Social Care Worker (Current Employee) - Dundee, Dundee City - 7 March 2023

At interview stage was told would be kept in own area as I am a walker get out everywhere and anywhere with no traveling time between jobs very stressful

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Your face has to fit

Social Care Worker (Former Employee) - Dundee - 15 February 2023

The council has really strict absence policies but they seem to only get applied to people who aren't in the "in group". I was taken down a disciplinary for being absent 3 times in 6 months - all for an ongoing condition they knew about and refused to reasonably acommodate. Then they decided they'd been paying me too much and clawed back 2 years worth of overpayments.

Pros

pension

Cons

horrible middle management

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Insights into Dundee City Council

Based on 18 survey responses

What people like

Ability to meet personal goals
Feeling of personal appreciation
Fair pay for job

Areas for improvement

Overall satisfaction

Decent place to work

Support Worker (Current Employee) - Dundee - 1 February 2023

Decent benefits to working here, but too much office politics and middle management are awful. Micro manage yet are still totally ineffective. Draconian absence procedures, particularly if your face doesn't fit.

Pros

Hybrid/Flexi working, job security, decent pay depending on your role

Cons

Useless middle management, awful office politics

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Demanding job role in difficult environment

Teacher of Mathematics (Former Employee) - Craigie High School - 30 August 2022

To keep it short, Dundee City Council are a fair employer. The schools are dedicated to teaching and value their teachers, but inevitably there are behavioural difficulties in a minority of the pupils. This causes problems which are not effectively handled by upper management and can lead to a lot of stress.

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Oh no, another day

Electrician (Former Employee) - Dundee, Dundee City - 8 June 2022

Used to be a great place to work,going downhill rapidly. Internal issues with management not listening and burying their heads in the sand. Not the job it once was sadly

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One of the best Jobs I've ever had

Web developer (Former Employee) - Dundee - 8 March 2022

Everyone was really friendly and helpful when I first started. I always know what I had to do and my work colleagues where always there to lend a hand which I appreciated. Overall a really great work environment with great people and flexible hours which is a plus

Pros

Works on Flexi time

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I really enjoyed my time there. Staff and clients were so nice.

Support Worker (Former Employee) - Dundee - 5 March 2022

I done various shifts there from earlies, lates, nightshift and many sleepovers. Good rates of pay at that time. Extra shifts when needed. Fun place to work

Pros

Was free lunches for a while

Cons

Can be non stop and so busy

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Overall good company to work for

PPI Administrator (Current Employee) - Dundee - 15 September 2020

Good company to work for, job is quite fulfilling especially as I know I’m helping people to deal with a global pandemic. Friendly and energetic environment

Pros

Knowing I’m doing essential work

Cons

Pay rate

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Good employer

learning and care assistant (Former Employee) - Various - 21 March 2020

Loved my job only down side was I was employed on supply/temporary basis for 3yrs. Various schools and chances to broaden experience of working with children and young people

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hard work but enjoyable

Customer Service Advisor (Former Employee) - Dundee, Dundee City - 28 February 2020

good place to work good benefits great people took claims for housing benefit . made decisions if customers were entitled to apply for bedroom tax input information on to computer

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Stressful job, but relatively well paid.

Senior Night-time Caretaker (Former Employee) - Dundee - 28 January 2020

Well paid but could be stressful. I worked three shifts on and two off. There was plenty of time off with five weeks holiday and ten lieu days each year.

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productive

Refuse Collector/Driver (Former Employee) - marchbanks - 30 November 2019

Very difficult for a driver to get their holidays. Decent environment to work. Can be very clique and don't get involved with said clique. You can be moved between the Marchbanks and Baldovie depots. Hours are very good.

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Your just a number

Social Care Officer (Former Employee) - Dundee - 1 October 2019

Dundee city council is well paid and has lots of advantages to offer its staff but its hard on the staff no one is important your just a number you get in trouble for the slightest thing even outside work when off duty as you have to represent the company in the care sector its only sscos that mattert they get away with a lot like speeking to residents like rubbish scos don't matter in any way only to take the blame when the sscos have messed up which has ruined a lot of people's careers and some life's I wouldn't even recommend putting a relative in one of the care homes as its not as safe as you think

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Flexible working friendly

Accounts/Benefits Assistant (Current Employee) - Dundee - 18 September 2019

I feel Dundee City Council is very good for flexible working. I have now worked for them for 20 years therefore that must tell its own story. Every department is different.

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Would rather not comment

Admin Assistant (Former Employee) - Dundee, Dundee City - 27 August 2019

Would rather not comment as my views may not be of any relevance. Each department is different however I feel that working for the council can lead to a lot of opportunities

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Caring environment

Assistant Youth Worker (Current Employee) - Dundee - 18 April 2019

Everyone working Dundee city council are very supportive and always make sure to look after everyone I am very happy to be able to work with them. They make sure every employee is having their needs met as well

Pros

Flexible hours

Cons

Not enough posts for everyone

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Productive, fun and entertaining

Assistant Youth Worker (Current Employee) - Douglas community centre - 11 February 2019

This line of work is amazing I feel so confident when I am working with the kids every day I get to hear stories I get to play games do arts and crafts and so much more the children and young people are so easy to get along with.

Pros

Amazing experience

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Fair

APPRENTICE JOINER (Former Employee) - Dundee, Dundee City - 3 February 2019

Dundee City Council was a good working environment and I had many good times there and made some lifelong friends. it has also allowed me to make a living from becoming a joiner.

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