Dunster House
2.9 out of 5 stars.
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Dunster House Careers and Employment

About the company

  • Founded
  • Company size
    51 to 200
  • Revenue
    £25m to £100m


Salary estimated from 64 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 34 reviews and is evolving.


Driver in Kent
on 27 April 2020
Good work mates
Not bothering to comment as not sure that they check which would put me in a spot of bother as they don’t take criticism to well and they like throwing out discerplimaries
Electrician in Bedford, Bedfordshire
on 20 June 2021
Fun place to work
Good place to work just job and family breading why I left but would recommend working here Job was good honest and fun People was great Manager needed more knowledge of job I did Perk to job was having a company van and a tools to get job done never question me in my role
Sales Advisor in Warminster
on 15 January 2021
Awful place to work
Staff turn over is high. Management needs to be reviewed. They talk to you like absolute dirt. HR isn't about helping the person, they're all about the company. I wouldn't recommend working here.
Driver in Bedford
on 6 November 2020
Under paid and over worked
Rubbish wages for the hours and work your expected to do. The work force are good workers but the owners and directors are just on a different planet. Don’t be fooled into thinking this is a family run business, as they have no care about you or your family and are only interested in making money at your expense.They are always looking for new drivers and can never keep the ones they do get!! So that says a lot about the kind of company they are..
Senior Manager in Basingstoke, Hampshire
on 30 July 2020
Such a disappointment when I had such high hopes.
I was asked at the telephone stage of interview to tell head of HR about my worse job and ironically the reason I gave has turned out to be the exact reason this job with Dunster House has now become my worse experience in 30 years of employment. I was lied to from the beginning having been told I was the 3rd person to take this senior position since branch opened 3 years prior. I quickly found out that in fact I was the third person that year bearing in mind I started in May. It turned out I was actually the 9th person. I lasted 3 months which bettered my predecessor who lasted 3 weeks. Everything starts fairly well but I noted from early on a fearfulness amongst my staff of the covering senior person. Training is held for a week at Bedford. Again I noted a fear amongst staff in a couple of offices, for example staff working in a total uncanny silence until senior management leaves when everyone then relaxes and it felt like a normal office environment. I was also warned that HR ran the place and of certain staff members who bullied and this sadly turned out to be true although I didn’t want to believe it at the time. A week did not go by when I was asked to discipline one of my staff and often more than one a week. I was also asked to actively try and oust one of my staff from their position. Although I was meant to be running the branch HO constantly interfered and there is a real control issue which means no one can just get on and do the job for which they were employed. You are given conflicting advise from HO about how to run the branch and with their cameras and clocking in devise it really was a case of “Big Brother is Watching You” My hours were constantly changed and some days I ended up working a 12 hour day. The company is family owned and a story was told to me by a member of HR of an incident with one of the founders of out right bullying and I have no doubt this is where the mentality of bullying and trying to control staff originated from. My staff were just so amazing at the branch and I hung in for 3 months entirely for them. The only reason I gave the job any stars was because of them, they were hard working and amongst the best people I have ever had the pleasure of working with. However from the get go I was constantly called and harassed by e-mail from a particular unpleasant member of staff from the HO, I made complaints but was given no support and I am embarrassed to say I walked out which I have never had call to do in my career. I count myself lucky that for the last year I have now worked for the most amazing company and hope to see out my retirement on a happy note.

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Interview insights

Insights from 27 Indeed users who have interviewed with Dunster House within the last 5 years.
Average experience
Interview is easy
Process takes about a day or two
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