Duval Security
3.7 out of 5 stars.
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Duval Security Employee Reviews for Security Officer

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Job Title
Security Officer28 reviews
Location
United Kingdom28 reviews

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3.7Work-life balance

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Based on 2 survey responses
Areas for improvement
  • General feeling of work happiness
  • Energising work tasks
  • Clear sense of purpose

ops manager were first rate but the MD an arrogant

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I had an interview with the ops manager , she was focused on the paper work at first and then stepped through what was expected ,I felt this was a professional company but later felt the MD was of poor character ,It was like dealing with a spoilt child that had not developed any social skills ,I got TUPed over and politely asked if they could send a conformation of the holiday i was entitled to ,And he got all petty and personal, really low calibre of person ,the kind our industry should leave behind until they learn to act with some dignity and grace

Pros

no just snooty arrogance

Cons

Well the con was the first rate, ops managers made us all feel like one team, then the child MD, throw his toys out of his cot
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I covered shifts after a 12 hour night shifr straight to a 6 hour days shift. Emoloyed unskilled people.

Management do not care about employees. Just bodies. You do not get recognised if you go above and beyond. They just use and abuse. They make false promises and are not trustworthy
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Duval security fm

duval security is good company and working for DUVAL FM is good but one thing not right for the company is not giving you enough shifts no permanent job or site but kept employ people
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Good management structure and the owner lee is always on hand to help

Good company to work for some of the jobs are rubbish but in general it's good and you learn alot and you rarely bothered from anyone which means you can get on with what you need to do without hassle

Pros

Good managment

Cons

Long hours
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Great company to work for.

Worked for Duval for nearly a year. Never had any issues with the company or the work. Only left as I wasn't getting enough hours. Would have stayed working for Duval if there had been more hours on my site. Can't fault the company better than most Security firms I've worked for.

Pros

Good company, management we're great to deal with and wages were always on time.

Cons

Not enough hours on my site.
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Good company

Good company overall,better than other companies.The leadership strive to do as much as they can for employees.I am happy to work for this company.The helpdesk is useful.
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Poor company worse ever

Worse company ever worked for. They don’t care about you what’s so ever. They try scam people out of wages and holidays pay. Don’t pay on time either, if you due to get paid on 15th each month and it lands on Sunday. They pay on Monday which makes it 1 day late!!!! every other company I’ve worked for would pay Friday not 1 day late. Very rude people to speak to on phone. Thank god im away from this rubbish company. STAY AWAY OR YOU WILL HAVE TROUBLE IVE HAD! they also send ya last wages in a cheque to make you wait them extra days for it to clear!!! Stay away

Pros

Isn’t any

Cons

Pay late. Pay last wages by cheque !
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Official response from Duval Security

23 January 2019
Your contract of employment states you will be paid by cheque if you don't return all items belonging to Duval FM , maybe you should have read the contract before complaining and we cant pay you on a weekend , No one can !!!!!!!!!!!!!!

Brilliant Place to work

Since i started it has been brilliant , i have no issues to moan about Paid on time , uniform is good , managers are helpful , duty managers actually know hat they are talking about

Pros

Brilliant

Cons

None
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Great Company to work for

Just started at a contract in Surrey and everything working great , really busy site The duty Mangers have been really helpful organising weekends off when needed much better than the company i worked for before

Pros

happy
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Very proffessional

Started last week received Contract of employment Assignment Instructions Risk Assessment Employee Review after my training to ensure i was up to scratch been praised by my manager already Things are looking good

Pros

Proffessional

Cons

Nothing yet
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Great place to get away from the kids and wife

I actually enjoy coming to work it gives me time to relax and think as my house is chaos with the kids only joking duval is a good place to work no issues in the last four years over wages shifts

Pros

Peace
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Great place to get away from the kids and wife

I actually enjoy coming to work it gives me time to relax and think as my house is chaos with the kids only joking duval is a good place to work no issues in the last four years over wages shifts

Pros

Peace
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I work on a great contract

I have worked for one year on the best contract ever , I've got a great client great pay and have every Christmas off only because the site closes down but i still get paid which is brilliant

Pros

Paid at Xmas
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I work on a great contract

I have worked for one year on the best contract ever , I've got a great client great pay and have every Christmas off only because the site closes down but i still get paid which is brilliant

Pros

Paid at Xmas
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Enjoy my work

I worked for duval for over 3 years , was happy with the company , i always got paid on time , and there was always someone at the end of the phone if i had a query. The only reason i dont work there now , is that i moved out of the area

Pros

great people, good pay

Cons

that i had to leave
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Things looking up

I have been promoted since i joined to team leader with a pay rise , I've had a good time since starting no issues with pay and the contracts managers always help when they can

Pros

no issues
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Never had an issue

I have been a security officer for over a year for Duval and never had any issues with anything and to be honest the job is easy whilst im doing my studies

Pros

no issues
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Good Place , Good Money , Good work

I have worked here 6 months and have had no problem so far with shifts wages or management , i have plenty of shifts and they give me extra if i want it

Pros

does exatly what it says on the tin
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Good Place , Good Money , Good work

I have worked here 6 months and have had no problem so far with shifts wages or management , i have plenty of shifts and they give me extra if i want it

Pros

does exatly what it says on the tin
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Much improved

I’ve just transferred to Duval in the last week and things have improved since my last employer the management actually care about us the team and things are looking bright I was really impressed by the organisation and how organised the whole TUPE transfer went

Pros

Very organised
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Worst Company I ever worked for

The job itself was fine, however management have no skills, they did not pay any of my tax or NI contributions in the 5 months I worked there, they deducted work place pension and never paid that, most months I would have to chase up pay slips, they had a habit of getting your pay wrong, when I phoned to query my problem they said someone will phone me back they never did, I lost count how many emails I sent with no reply, I would not recommend this company to anyone.if someone doesn’t turn in you are left for hours on end.

Pros

They left me alone

Cons

No management skills
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Official response from Duval Security

9 October 2018
Everyone at Duval FM has their Tax and NI , Pension paid by the company

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Overall rating

3.7

Based on 54 reviews

Ratings by category

3.7
Work/Life Balance
3.6
Salary/Benefits
3.6
Job security/advancement
3.6
Management
3.6
Culture
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