Duval Security
3.7 out of 5 stars.
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Duval Security Job security & advancement reviews

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ops manager were first rate but the MD an arrogant

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I had an interview with the ops manager , she was focused on the paper work at first and then stepped through what was expected ,I felt this was a professional company but later felt the MD was of poor character ,It was like dealing with a spoilt child that had not developed any social skills ,I got TUPed over and politely asked if they could send a conformation of the holiday i was entitled to ,And he got all petty and personal, really low calibre of person ,the kind our industry should leave behind until they learn to act with some dignity and grace

Pros

no just snooty arrogance

Cons

Well the con was the first rate, ops managers made us all feel like one team, then the child MD, throw his toys out of his cot
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Duval security fm

duval security is good company and working for DUVAL FM is good but one thing not right for the company is not giving you enough shifts no permanent job or site but kept employ people
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Great company to work for.

Worked for Duval for nearly a year. Never had any issues with the company or the work. Only left as I wasn't getting enough hours. Would have stayed working for Duval if there had been more hours on my site. Can't fault the company better than most Security firms I've worked for.

Pros

Good company, management we're great to deal with and wages were always on time.

Cons

Not enough hours on my site.
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Avoid

One of the worst companies I have ever worked for no one has a clue what’s going on I once booked some holidays which were granted and then they called me up asking if I wanted over time and I was the only one able to cover due to them not having many sites up here, told them that it was my site and my holidays, always came on site unannounced trying to catch you sleeping as I worked in the middle of no were, supervisors were clueless and never in uniform

Pros

None

Cons

Everything
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Official response from Duval Security

24 January 2019
We have a number of contracts in and around Leeds !!! Maybe you weren't suitable for any of them and yes Supervisors do attend unannounced and check you are awake and working !! THATS THEIR JOB

Great Company to work for

Just started at a contract in Surrey and everything working great , really busy site The duty Mangers have been really helpful organising weekends off when needed much better than the company i worked for before

Pros

happy
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Very proffessional

Started last week received Contract of employment Assignment Instructions Risk Assessment Employee Review after my training to ensure i was up to scratch been praised by my manager already Things are looking good

Pros

Proffessional

Cons

Nothing yet
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Security Guard to Area Manager

I started 3 years ago as a Security Guard and the company saw potential in me and started to train me in different roles from Site Supervisor to Area Manager with a company car and a great salary and has improved my family life dramatically Duval FM is a great employer and looks after its staff

Pros

Confidence

Cons

Nil
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Good Culture

I have worked as a Maintenance Supervisor or Caretaker for three years now at Duval FM at an office complex in Leeds The Management are friendly the Head office staff are helpful and pleasant and i rarely have any issues in the last three years its also good to hear from the client that he feels looked after by his Contracts Manger as in the past previous companies ignored him and issues weren't address this industry has a bad name for looking after employees but i must admit at Duval FM they try their best

Pros

Good Culture

Cons

Nothing to complain about
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Great work and family balance

I have a disabled son and it was impossible to find work until i saw a position with Duval and after chatting with them they found a way of working around my times which has changed my life thanks Duval

Pros

Freedom
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Cant complain but others do

I have worked many years at Duval and have seen many come and go but if you mess around and don't do your job you will get sacked apart from that i always get paid correctly and on time and have had the regular site for 6 years

Pros

behave yourself and you will be fine

Cons

boring work
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it was a shock

I was shocked when i started with Duval that i actually received a contract of employment before i started with the company , i have worked for 26 years in the security industry and never received a contract of employment before i started and some companies i never received a contract at all, since then i have been well looked after by the management and my pay has been pretty much correct all the time , The helpdesk could be better but i never talk to them really as i work the same shifts , overall pretty satisfied with this lot , the ladies in personnel are really nice and helpful and have sorted issues out form me from the home office, never met the big boss but i heard he's very tough , so its probably best i don't i have 5 years left to retire so i hope i can stay with this lot if they keep the contract

Pros

good managers

Cons

i would like more money but who doesnt
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Enjoy my work

I worked for duval for over 3 years , was happy with the company , i always got paid on time , and there was always someone at the end of the phone if i had a query. The only reason i dont work there now , is that i moved out of the area

Pros

great people, good pay

Cons

that i had to leave
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Much improved

I’ve just transferred to Duval in the last week and things have improved since my last employer the management actually care about us the team and things are looking bright I was really impressed by the organisation and how organised the whole TUPE transfer went

Pros

Very organised
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Top contracts manager

Worked for a month and it’s been brilliant with the help of Charlotte she’s been great and helped me at every stage as I’ve never worked in security Have a great contract to work at and good pay and great work colleagues If you want a good job join Duval it’s brilliant and I was unemployed for years

Pros

Just happy
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Happy at Duval FM

Worked here for 6 months and so far everything is great pay good and on time have got a contract of employment with fixed hours and contracts manager is really helpful I work with a bloke whose worked at Duval for 20 years and he’s never complained about anyone so they must be doing something right

Pros

Happy place to work

Cons

Nothing yet
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Worst Company I ever worked for

The job itself was fine, however management have no skills, they did not pay any of my tax or NI contributions in the 5 months I worked there, they deducted work place pension and never paid that, most months I would have to chase up pay slips, they had a habit of getting your pay wrong, when I phoned to query my problem they said someone will phone me back they never did, I lost count how many emails I sent with no reply, I would not recommend this company to anyone.if someone doesn’t turn in you are left for hours on end.

Pros

They left me alone

Cons

No management skills
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Official response from Duval Security

9 October 2018
Everyone at Duval FM has their Tax and NI , Pension paid by the company

Site is fine

The Duval management have nothing to do with the personnel on my site, they can rarely be contacted by phone. Dont take any notice of check calls. Working at the site is fine,

Pros

the site

Cons

working for duval
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Useless

Do not work for this company. Everything is minimum requirements and getting time off is like pulling teeth. I was lied to at interview and fobbed off by supervisors. They only want bums on seats so they get paid. I could go on............

Pros

It was local

Cons

Everything
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Enjoy my time

Worked there for four years was left alone to do my job but saw several supervisor and managers monthly and the Helpdesk actually helped when you had a problem and no issues with wages which was a shock

Pros

Nice bunch of people

Cons

No promotion
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A good place too work... Once in a blue moon.

They are ok to work with but are very incompetent when it comes to your pay, your needs. Sometime they understood and helped you and even left you to do your own things how u wanted to do them. there is no chance for advancement of your career unless they really need your help.

Pros

kept me on the shifts i wanted.

Cons

Mess around with your pay.
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was unfairly treated

was made to do split shifts morning - night I got on well with some of the control room but company never really treated anyone fairly I got on well with a lot of the traders and management hardest point of the job was if anything extra was put on the sites like events and we was not informed by the management of a site we was under full responsibility of anything what I learned is always make sure the manager of a site makes sure that they inform your company first before anything and to bend the rules on some occasions.

Pros

n/a

Cons

silly shifts
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Overall rating

3.7

Based on 54 reviews
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Ratings by category

3.7Work/Life Balance
3.6Salary/Benefits
3.6Job security/advancement
3.6Management
3.6Culture
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