Duval Security
3.7 out of 5 stars.
Get weekly updates, new jobs, and reviews

Duval Security Management reviews

Review this company
Job Title
Location

Ratings by category

Clear
3.7Work-life balance
3.6Management

Sort by

HelpfulnessRatingDate
Found 20 reviews matching the searchSee all 54 reviews

I covered shifts after a 12 hour night shifr straight to a 6 hour days shift. Emoloyed unskilled people.

Indeed featured review

The most useful review selected by Indeed
Management do not care about employees. Just bodies. You do not get recognised if you go above and beyond. They just use and abuse. They make false promises and are not trustworthy
Was this review helpful?

1 * is still over the top

If you want paying on time I wouldn't work for duval No communication from management No managerial skills just family members Lie to all employers Tell you what u want to hear but never do what they say Grant u holidays then dont pay u for them That's just a small list if you are still daft enough to work for this company YOU HAVE BEEN WARNED by an EX EMPLOYEE

Pros

None

Cons

All of the below plus more
Was this review helpful?

Great company to work for.

Worked for Duval for nearly a year. Never had any issues with the company or the work. Only left as I wasn't getting enough hours. Would have stayed working for Duval if there had been more hours on my site. Can't fault the company better than most Security firms I've worked for.

Pros

Good company, management we're great to deal with and wages were always on time.

Cons

Not enough hours on my site.
Was this review helpful?

Avoid

One of the worst companies I have ever worked for no one has a clue what’s going on I once booked some holidays which were granted and then they called me up asking if I wanted over time and I was the only one able to cover due to them not having many sites up here, told them that it was my site and my holidays, always came on site unannounced trying to catch you sleeping as I worked in the middle of no were, supervisors were clueless and never in uniform

Pros

None

Cons

Everything
Was this review helpful?

Official response from Duval Security

24 January 2019
We have a number of contracts in and around Leeds !!! Maybe you weren't suitable for any of them and yes Supervisors do attend unannounced and check you are awake and working !! THATS THEIR JOB

Poor company worse ever

Worse company ever worked for. They don’t care about you what’s so ever. They try scam people out of wages and holidays pay. Don’t pay on time either, if you due to get paid on 15th each month and it lands on Sunday. They pay on Monday which makes it 1 day late!!!! every other company I’ve worked for would pay Friday not 1 day late. Very rude people to speak to on phone. Thank god im away from this rubbish company. STAY AWAY OR YOU WILL HAVE TROUBLE IVE HAD! they also send ya last wages in a cheque to make you wait them extra days for it to clear!!! Stay away

Pros

Isn’t any

Cons

Pay late. Pay last wages by cheque !
Was this review helpful?

Official response from Duval Security

23 January 2019
Your contract of employment states you will be paid by cheque if you don't return all items belonging to Duval FM , maybe you should have read the contract before complaining and we cant pay you on a weekend , No one can !!!!!!!!!!!!!!

Rate your recent company

Share your experience to help others

Worse Security company in the industry

Worked for Duval FM for 6 months as part of TUPE. Worked on my site for over 13 years as Site Supervisor and along came this poor managed so called security company. They couldn’t provide the customer or their security officer with service which in fact is standard procedure. The contract manager has no security experience at all in fact comes from background of pest control. Her English and grammar was terrible and had no knowledge even to run this proactive site let alone get basics right. Whenever something went wrong it was always security teams fault not managements. No wonder all officers still work here and management don’t.(that’s saying something) the MD is just a jumped up little man, gives the whole big talk but can’t do notning. Offered him loads time to come see me but think he met his match. Another guy that has no knowledge to run a business let alone so called security company. I can go more and more but will be here forever. I’m glad my time finished with these waste of space company and actually now working for proper corporate security company. Most good reviews are bunch of lies on here I had first hand experience of these. Someone that looks after 8000 people and has over 15 years of security experience can clearly say Duval FM is by far the worse company out there.

Pros

Nothing at all

Cons

Everything
Was this review helpful?

Official response from Duval Security

23 January 2019
First , you've never looked after 8000 staff and we know that for a fact as you've been a Security Officer all your career and not a Operations Manager or Director Secondly , you made no effort to work with Duval FM and worked against the company since day one and we know the reason why !!!!Thirdly, it would have been helpful , if you didn't actively criticise every body at Duval including your own Security Officers whilst you were in our employment Lastly if you havent got anything constructive to say , Whats the point !!!p.s i see your wages were correctly paid and on time ,

Training was Excellent

I started 8 months back on a very difficult role and too my surprise the training was excellent and helped me start the role without any issues I don't agree with some of these people on here who have put wages messed around and management are poor my wages have never been wrong or my holidays and the management have been very helpful and dedicated to their staff its a good place to work and the culture suits me well

Pros

Excellent Training

Cons

None
Was this review helpful?

Good Culture

I have worked as a Maintenance Supervisor or Caretaker for three years now at Duval FM at an office complex in Leeds The Management are friendly the Head office staff are helpful and pleasant and i rarely have any issues in the last three years its also good to hear from the client that he feels looked after by his Contracts Manger as in the past previous companies ignored him and issues weren't address this industry has a bad name for looking after employees but i must admit at Duval FM they try their best

Pros

Good Culture

Cons

Nothing to complain about
Was this review helpful?

it was a shock

I was shocked when i started with Duval that i actually received a contract of employment before i started with the company , i have worked for 26 years in the security industry and never received a contract of employment before i started and some companies i never received a contract at all, since then i have been well looked after by the management and my pay has been pretty much correct all the time , The helpdesk could be better but i never talk to them really as i work the same shifts , overall pretty satisfied with this lot , the ladies in personnel are really nice and helpful and have sorted issues out form me from the home office, never met the big boss but i heard he's very tough , so its probably best i don't i have 5 years left to retire so i hope i can stay with this lot if they keep the contract

Pros

good managers

Cons

i would like more money but who doesnt
Was this review helpful?

Good Place , Good Money , Good work

I have worked here 6 months and have had no problem so far with shifts wages or management , i have plenty of shifts and they give me extra if i want it

Pros

does exatly what it says on the tin
Was this review helpful?

Help us improve!

Is Indeed your favorite place to learn about companies?

Good Place , Good Money , Good work

I have worked here 6 months and have had no problem so far with shifts wages or management , i have plenty of shifts and they give me extra if i want it

Pros

does exatly what it says on the tin
Was this review helpful?

Much improved

I’ve just transferred to Duval in the last week and things have improved since my last employer the management actually care about us the team and things are looking bright I was really impressed by the organisation and how organised the whole TUPE transfer went

Pros

Very organised
Was this review helpful?

Rude. Disrespectful. Liars. Scammers.

If you have any self respect at all, do not work for these people. They are proper cowboys with poor upbringing and no ethics on how to talk to or treat people. Poor working conditions. Pay issues nearly every month. You are better off working in some factory packing sausages or something. Trust me.

Pros

nothing.

Cons

everything.
Was this review helpful?

Official response from Duval Security

9 October 2018
Well , we cant make every one happy maybe the job wasn't for you in the first place ?

Worst Company I ever worked for

The job itself was fine, however management have no skills, they did not pay any of my tax or NI contributions in the 5 months I worked there, they deducted work place pension and never paid that, most months I would have to chase up pay slips, they had a habit of getting your pay wrong, when I phoned to query my problem they said someone will phone me back they never did, I lost count how many emails I sent with no reply, I would not recommend this company to anyone.if someone doesn’t turn in you are left for hours on end.

Pros

They left me alone

Cons

No management skills
Was this review helpful?

Official response from Duval Security

9 October 2018
Everyone at Duval FM has their Tax and NI , Pension paid by the company

Site is fine

The Duval management have nothing to do with the personnel on my site, they can rarely be contacted by phone. Dont take any notice of check calls. Working at the site is fine,

Pros

the site

Cons

working for duval
Was this review helpful?

Very unprofessional and love NOT to pay on time.

Very unprofessional people who are never helpful. Treat their staff as animals and make false promises when they need favours. Worst company ever! Im glad i no longer work for this company. Family run bully company. Directors are Ex security guards with no management experience. STAY AWAY GUYS!

Pros

Im glad I dont work for this bully company anymore.

Cons

Not fair at all.. bunch of selfish/cruel people.
Was this review helpful?

lowest of the low

A disgusting company to work for. Not enough space here to write everything. Apply at your own risk. Any self respecting person would not work for these cowboys. Appalling working standards. Wearing suits and driving a fancy car doesnt make one smart or intelligent. It takes decent upbringing, which these lot obviously lack.

Pros

none

Cons

Everything
Was this review helpful?

was unfairly treated

was made to do split shifts morning - night I got on well with some of the control room but company never really treated anyone fairly I got on well with a lot of the traders and management hardest point of the job was if anything extra was put on the sites like events and we was not informed by the management of a site we was under full responsibility of anything what I learned is always make sure the manager of a site makes sure that they inform your company first before anything and to bend the rules on some occasions.

Pros

n/a

Cons

silly shifts
Was this review helpful?

Management

The work is so enjoyable especial the client staff are respected. The management is vital. I learnt a lot from co-workers when it comes to the hardest part of the job.
Was this review helpful?

Awful Company

Security Companies have a bad reputation but this one has to be the very worst.They do not value their clients or any staff and colleagues have no team spirit - it is dog eat dog!

Pros

0

Cons

long hours etc.
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Duval Security. Our community is ready to answer.Ask a Question

Overall rating

3.7

Based on 54 reviews
5
29
4
7
3
4
2
2
1
12

Ratings by category

3.7Work/Life Balance
3.6Salary/Benefits
3.6Job security/advancement
3.6Management
3.6Culture
  • Companies
  • Duval Security
  • Employee reviews
  • Management
Tell us how to improve this page
What would you add or change?