Happiness score is 37 out of 100
3.3 out of 5 stars.
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DWF Careers and Employment

Work happiness

Scores based on about 27 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Can people generally avoid feeling stressed at work?

About the company

  • CEO
    Sir Nigel Knowles
    approve of Sir Nigel Knowles 's performance
  • Founded
  • Company size
    1,001 to 5,000
  • Revenue
    £75m to £365m (GBP)
  • Industry
  • Headquarters
    Manchester, England.
  • Link
    DWF website
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45 jobs

Rating overview

Rating is calculated based on 97 reviews and is evolving.



Production Operative in Home Based
on 1 February 2022
Productive and friendly
On the whole like working here. Team leaders are easy enough to talk to although some times goes in one ear out of the other. The team that I work with are great and everyone is always helpful. A really good team approach
Payment Specialist in Leeds, West Yorkshire
on 18 July 2022
Not a good place to work. High turnover in staff. A whole new payments team training is not good. Peer colleague training which leaves room for mistakes that don’t get picked up until month end causing anxiety and stress. Awful culture, no one to go to for help. Constant backlog of emails that don’t disappear. Too many Microsoft teams group chats with rude people in them. Impossible to do one job at a time without a query from ms teams or outlook getting in the way. Quite obvious they wanted this department in Manchester but made it awkward by splitting the team between Leeds and Manchester. Hybrid working is ok but was not planned days made to feel guilty asking to work at home. Awful processes and systems that make one job take all day. Avoid at all costs very dodgy company do not recommend especially in the payments department. No wonder I found out I got the job 30 minutes after my interview they were probably desperate
Paralegal in Manchester, Greater Manchester
on 22 June 2022
Poor management, lack of progression, good benefits, very nepotistic
The department I worked was very nepotistic, jobs were already awarded to people, prior to these being advertised. Very micro-managed. If the team leaders took a dis-like to anyone, it is very hard to progress, regardless of how well you perform. The job itself is not difficult, but its pretty much call centre based with some legal work. Behaviours from other firms are transferred here, for e.g. managers who have worked together previously are fast tracked roles.
Document Production Specialist in Manchester, Greater Manchester
on 25 March 2022
Dreadful place to work. The whole company is totally disorganised. Bad management, IT systems appalling. No pay rises for years. Staff leave and never replaced. Micro managed so bad feel like you can't leave your desk. No job satisfaction whatsoever. I would avoid working for this terrible company at all costs
Secretarial Administrator in Manchester, Greater Manchester
on 21 January 2022
There are better places to work.
The firm I worked for was taken over by DWF so I still stayed within my team which was the part I enjoyed. I did not like the DWF culture. People were micro-managed and I didn't feel there was much in the way of support from either my team leader or HR. The only reason why I stayed for 3 and a half years was because I was working with my team and not for a team within DWF. All the firms that DWF had taken over all worked differently to DWF so it was like different companies within DWF.

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Questions and answers

People have asked 19 questions about working at DWF. See the answers, explore popular topics and discover unique insights from DWF employees.

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Interview insights

Insights from 101 Indeed users who have interviewed with DWF within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview questions

How do you deal with conflict?

Shared on 13 May 2018

Was I good at dealing with conflict?

Shared on 28 April 2018

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