E (Gas and Electricity Ltd)
3.8 out of 5 stars.
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E (Gas and Electricity Ltd) Careers and Employment

About the company

  • Industry
    Energy, Mining, Utilities
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Jobs

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Permanent, Full-time
Customer Service Representative

Birmingham

£19,000 a year
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1 day ago

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Permanent, Full-time
Senior Data Analyst

Birmingham

£35,000 - £40,000 a year
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11 days ago

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There are 2 jobs at E (Gas and Electricity Ltd)
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Customer Service

1 job

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Salaries

Salary estimated from 1.2K employees, users, and past and present job advertisements on Indeed.

Popular Roles

Energy Advisor
£938 per week
Direct Sales Representative
£1,100 per week
Sales Representative
£892 per week

Sales

Sales Advisor
£22,450 per year
Sales Representative
£892 per week
Telemarketer
£19,934 per year

Customer Service

Customer Service Representative
£20,059 per year
Customer Service Manager
£29,643 per year
Sales Support Representative
£19,122 per year

Management

Chief Quality Officer
£19,000 per year
Complaints Manager
£27,387 per year
Call Center Manager
£23,285 per year
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Rating overview

Rating is calculated based on 82 reviews and is evolving.

2.5020172.6020184.0420192.7120204.002021

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Work-life balance

Reviews

Sales Advisor/Customer Service Advisor in Nationwide
on 6 January 2021
Good company to work for.
Colleagues were very helpful during the training process. Uniform was provided, including a waterproof jacket. The manager was good at inspiring and pushing you to make sales and give the best customer service experience to potential customers.
Customer Service Representative in Birmingham, West Midlands
on 29 October 2020
If don"t mind using your own time its an ok job
Company are very flexible during interview process. However this changes once start training. You are expected to arrive 10 mins start time. Never let off before 5pm even if finished required training for the day. Once out in office again expected to be logged in before start time ready to take first call. Also you can get caught on a call and not able to finish on time. This can be up to 20 -30 mins. Taking this in to account and 10 mins to log in first thing. That means up to 40 mins unpaid the company has from you. Happens on a regular basis.Also they do not like you to go toilet unless its in your break time. Bare in mind you cannot eat at your desk or get hot drink while on your shift.Job its self was ok
Customer Assistant in Wolverhampton, West Midlands
on 10 September 2020
Disgusting company
DO not apply for any jobs here, they treat employees TERRIBLY. causing stress, depression and all sorts other. ABSOLUTELY VILE. Don't care about you, treat you like children and the management are useless
Energy Sales Advisor in Birmingham International Airport, West Midlands
on 30 July 2020
Under NO circumstances work at this awful company!
You are made to pay a deposit of GBP 250 for an iPad worth just GBP 30 at Cash Convertors,after two weeks when you get better at the job your commissions are cut in half,the regional managers are awful at the job betwen two of them they earnt just GBP 80 in one week so how can they train anyone?You are totally isolated from all other advisors with no-one to talk to,compare notes with or bounce off no team whatsoever.When you leave they don't pay you they still owe me money and I am taking them to the small claims court for payment,they ripped me off just before Christmas this is the worst company you have ever worked for do yourself a favour and just don't bother!
Software Engineer in Birmingham, West Midlands
on 26 July 2020
Disappointing.
It started off well at first, the overall atmosphere was pretty good, but that has taken a very negative turn in recent years. I can honestly say I have felt absolutely no motivation to better myself in my role within the company anymore, no matter how much effort you put in, improvements you made there was never a worthy reward in the end. This is why I left. You continually get asked to take on more and more responsibility much above your pay grade with this idea that you will get a good amount of recognition for your efforts in your next review. Then your review comes, you sit down with your manager, you go through everything you've been doing, all the effort you've put in to be the best you can and continually improve, your manager agrees. Then they turn around and say, none of that actually matters as we can only increase your wage by up to £1000 a year. It's very likely in this year that you've taken on enough additional tasks and responsibilities that you've realistically moved up to the next role within your team, but you'll never be paid that amount, you may even be offered a new title but it won't come with the monetary reward to warrant you taking it up.
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Questions and answers

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Interview insights

Insights from 13 Indeed users who have interviewed with E (Gas and Electricity Ltd) within the last 5 years.

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Interview is average
Process takes about a day or two
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