EAGLE COURIERS
2.4 out of 5 stars.
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EAGLE COURIERS Employee Reviews

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Own van required as rental of van dilutes your earnings heavily requiring you to be on call 24/7 in order to earn enough money to feel the job is worthwhile but this then means you have no life outside the job. Too many city centre local jobs that are a waste of fuel & earn no money from them so are a waste of time. Get the longer distance jobs when 1st join that are the bigger earners but these are to keep you happy at 1st then they start to dwindle down. So in hindsight, if you have your own van & are happy to work longer hours / be on call 24/7 then this job would suit you. But if not I woul stay away.
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I havent got a good word to say about Eagle couriers during my few weeks i worked there.At the interview i was lied too about rates of pay which i didnt find out about until i received my first wages breakdown , promises of over a £1000 a week is farcical .When your needed communication is modest at best , when there not busy and your not needed you will be ignored for hours on end.They want you to commit to out of hours but dont give you a standby rate just an increased rate which is terrible.You will be running about Edinburgh city centre collecting overnight packages and dropping them off at there Edinburgh base for £1.70 , you cant even make the min wage doing this , i worked my behind off for a full day doing this and made in the region of £30 , i used £30 in diesel alone.A clique culture where some drivers get the best runs and the new self employed drivers get the rubbish .If your happy to be treated like rubbish , earn less than the minimum wage , get no break and have no life due to on call and long hours then this is the place to go.
Pros
none
Cons
long hours, less than minimum wage, treated like pooh.
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I enjoyed my time at eagle as work there twice in between my own profession. They run a professional business dealing with a number of large companies so if you like out and about it’s a great job.
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End up with bad back from sleeping in a vito van waiting on. Spme clown. To want some delivered. Stay clear inless u want end up no bee able walk. Wa bad back
Pros
Long sleeps
Cons
Bad back
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Patter you up the first few days, maybe a long distance Warner but that soon ends to minimum peanuts letters or bloods via hospital to hospital all day long. 4pm to 6pm they send you anywhere in Scotland at no warning preparation. You're NOT your own boss as you're told what to do like it or lump it and often forced pressured. No matter what a custom wants they get even though a driver has to do difficulties they wont back the drivers up. Never an early finish as all contracted work last thing at night anywhere your sent. You're constantly tracked by guys sat in office unaware traffic obstacles at peak times you're expected to use a helicopter for 3 or 4 destinations over the Central belt at one time. Majority of work NHS so its envelope/daily contracted jobs that don't pay. You could be at the QEUH 20 times a day with no route planned by control all jobs come on like a Taxi with no order other than contract boring bloods from Doctors to Laboratory all day long or appointment letters. No fixed wage or earnings. They send you home at quite spells. The employed drivers get bulk of work to avoid paying self employed drivers so some days you're out for nothing. The management class you as a number you are not appreciated or in any dispute will they listen to a drivers explanation. You don't have a say what work your doing even though you're role states self employed owners.
Pros
Exhausted. Stressed. Pressured
Cons
Not your own boss or owner driver as told pressured what to do when and where
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Promise of a great wage until you need to take a day off. Then you will be lucky to make £20 a day.you will be expected to cover additional shifts in the evening but get no work.
Pros
None
Cons
Management
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Good job to do would recommend it to any one they treat you well also look after you great company to work for very relaxed no stress company vehicle if your willing to drive to Edinburgh to pick it up and drop it off
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You lose more money than make. They base the cost of each job just on distance. I was asked as a self employed courier to run from Edinburgh Depot to London for £240. with no guarantee of a return load back up. The job are costed out so they make money from you and not the other way round. In the past 17 months working for them, I've not taken home any kind of descent wage and its put a lot of ware and tare on my vehicle and family. They don't tell you how much your going to get paid for each job unless you ask and if you ask and refuse the job, staff get upset and start by using argumentative methods for you to take the job on.Most of their jobs are for the nhs industry, the rudeness and completely unprofessional manor which they talk to self employed drivers in most of the depots i've come across around the UK. Welcome to the bully boys and girls ( bathgate depot ) ways of doing business
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Where to start? Push every sliver of responsibility onto drivers, deliberately withhold wages, tried to pay me less than minimum wage then said I was “looking for too much money”, bill the NHS for deliveries to and from a building that was knocked down years ago, The most unscrupulous employer I’ve ever seen. Unbelievable.
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Busy place, always lots of jobs offered. Can suit hours as long as you tell them. Controllers look after you if your stuck. Better rates of pay than most other delivery companies
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Terrible. Clique type controller, if your face fits. (My opinion ) no back up. In my opinion this company is a bad to work for. Plus indeed won't accept my review.
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They don’t want to even pay you for the work you do my whole time there I don’t believe I got paid right the payroll department are complete morons They will rip you off and it’s deliberate they also don’t have a health and safety policy I did 19 hour days and they were on the phone the next day by 10am wanting me to come out Loads more issues too many to list Don’t do it will cost you money
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Without a doubt the absolute worst company to work for absolutely drain the life and money from you till you have nothing left. There is no regards to health and safety what so ever these guys are exploiting NHS contracts criminal justice system contracts amongst others to the absolute expense of the public sector absolutely disgusting sooner this is made public and stopped the better
Pros
None
Cons
Nothing
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Never have I worked for a company before that flouts so many employment laws is run in a dictatorial fashion by the company director who believes she is above the law. Drivers work over 12 hours per day, some driving / on call for over 24hrs. Health and safety doesnt exist at Eagle couriers its solely about the company earning money. I would never reccomend this company to anyone they are flouting laws daily with a disregard to driver and public safety. AVOID THIS COMPANY AT ALL COSTS
Pros
None
Cons
Breaking laws, on driving hours, and breaks., Management treat staff like second class citizens, and have been heard to say, " Drivers are ten a penny and count for nothing ".
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Being a self employed courier is difficult but this is a good place to work once you know what you are doing. Controllers are friendly and available 24/7. Management are approachable and professional, they will always listen to you and try to assist. A mix of in and out of town jobs to make up your wages which seems a fair way to do it. Lots of distance work which does mean long hours at times but pretty much your own boss, all they ask for is communication. I've never had any issues. Accounts team are quite quick to answer pay queries. They will look in house first if any employed positions become available. all in all a good company with a lot of experienced staff, much better than some of the others. Sad to leave but had to look after my family, the door has been left open for me.
Pros
Professional & friendly
Cons
Long hours at times
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Been with this company for almost 6 years and loved it. gives freedom to set own work pattern as long as you let controllers know in advance. Had some great trips all over UK and work around city too. pay is better than most couriers. can use own van or some people hire. Office staff are really nice. help you out with accounts and insurance. only leaving cos moving away.
Pros
nice people, intersting jobs, reasonable pay
Cons
sometimes work long hours
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Unless you've been with them for a while to pick up some decent contract work and have your own van then its very difficult to make a living with this company.Most of the work is with minimal mileage.
Pros
none that i can think of
Cons
long hours
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Worked for this chancers in Aberdeen ..they employ small children with no respect or experience as office staff and pay everyone buttons and you will have to work trust me ... don’t think it’s owed by EU company ..just saying ....stay clear
Pros
None
Cons
Min wage and you will have to do the work of two
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They seem to forget that you are self employed and try treat you like thy have full control of were you go,when you work abd how much they pay. If you refuse a job due to poor pay for a job they like in with mega pressure and make you feel as if you don't have an option. Poor pay Controlers are horrendous and management stick up for them even when they are in the wrong. You ain't really self employed as they still pull the strings regardless. Avoid..
Pros
None
Cons
None
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Hard place to work long hours and no thanks from senior management dealing with drivers all day and meet very hard deadlines customer that need things delivered on time
Pros
nothing
Cons
very long hourd
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shows commitment to and rewards hard working employees. Friendly atmosphere to work in. Managment are very approachable and are open yo listening to new ideas
Pros
good managemnt
Cons
long hours
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