Eden Project Employee Reviews

Lovely place to work, staff are all nice but hospitality management is terrible when it comes to booking time off requests and giving us all the right information.

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Great place to work

Marketing Assistant (Former Employee) - St. Austell, Cornwall - 12 September 2023

Had a great time working at the Eden Project. My colleagues were all friendly and made me feel welcome as well as plenty of development opportunities for me to grow.

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Insights into Eden Project

Based on 15 survey responses

What people like

Feeling of personal appreciation
Clear sense of purpose
Inclusive work environment

Areas for improvement

Time and location flexibility
Support from manager
Supportive environment

Don't Work At The Eden Project!

Hospitality Assistant (Former Employee) - Hospitality - 6 August 2023

Working at the Eden Project has got to be one of the worst experiences of my life and it has made me question how the Hospitality Department can actually function on a day to day basis.When I worked at the Eden Project, I was constantly under paid and then when you question the Supervisor or Managers about this, they will blame you and say its your fault or come up with some excuse and tell you it will be sorted and then it never will.Most people in the Hospitality Department, work very hard and ensure that the food and drink operations are kept running. But if you become friends with the Supervisors, well then you will never have to work again. People who became friends with the Supervisors never had to do any work and got to mess around and do nothing for an entire day and if you are not liked by the Supervisor then you will, be put on the hardest jobs and be told to stay later and clean up.The breaks at Eden are very good and is one of the things I liked about working there. You are allowed a 30 minutes break if you are working over 6 hours and if you are below 6 hours then you get a 15 minute break. During your break you are also allowed to some selected food from the Biome Kitchen menu. But your break time and length will all depend again on whether the Supervisor or Manager you have that day actually likes you. You are meant to get your break in the in the middle or around the middle of your shift but that never happens and sometimes I found myself having my break 30 minutes before I was due to leave after working 8 hours or sometimes just not getting a break at -

Pros

Free Lunch, Good Breaks & Very Friendly Staff

Cons

Worst Management, Under Paid, No Communication, No Time-Off & Problems Are Never Fixed

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stressful.

Hospitality (Former Employee) - Par, Cornwall - 2 June 2023

Fun staff to work with, however the management lacks communication. I have worked there for 7 years on and off, i enjoy the people around me, but not the job itself.

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Very good

Retail and Admissions Assistant (Former Employee) - St. Austell, Cornwall - 11 May 2023

Occasionally unhelpful senior staff, but good place to work! Variety of shifts and times. Very accommodating to needs. Great co workers. Very busy in summer

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Very supportive and enjoyable

Admissions Clerk (Seasonal) (Former Employee) - Entrance - 21 April 2023

I loved working in such an nature caring & vibrant business. Each day was so different. The staff members were all very kind and kept morale high xx I loved my time there xx

Pros

Beautiful environment

Cons

Seasonal

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Fun, fast paced

Hospitality Assistant (Former Employee) - Par - 16 January 2023

Everyday at Eden was a little different, it's full of a buzz especially in the summer, if your working with the right people the day will fly by.. you get good and bad days

Pros

Free lunches, nice people

Cons

Always on your feet

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Great

Admissions Assistant (Former Employee) - St. Austell, Cornwall - 14 August 2022

Great place to work, friendly and supportive with lots of opportunities and benefits. Everyone that worked there was really friendly and each day was new and exciting

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Terribly managed workplace

HOSPITALITY ASSISTANT, EDEN PROJECT (Former Employee) - Cornwall - 19 June 2022

This has the worst management I have ever worked for. There are poor systems and you will feel let down from the management in all aspects. If you ask for something months in advance, it will be forgotten as the systems are totally disgraceful. There is no room for improvement or progression as they will not train you and will hire someone who has done the job before, being terrible at it in the process. Never work here.

Pros

Nice colleagues if they’re on the same level as you

Cons

Management. Shift lengths. Systems. Stressful.

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Fun workplace, friendly colleagues, mostly good

Horticulturalist (Former Employee) - Cornwall - 23 December 2021

Nice place to work, good opportunities to skill up and learn, easy to outgrow once you skill up as promotion to higher roles comes about rarely. Pay could be better, though they do provide some good benefits to make up for it, still pay could be better. They've lost lots of good experienced staff with lay offs and I imagine it doesn't help with staffs concerns over job security

Pros

Staff benefits, catering outlets, colleagues, training and support

Cons

Few opportunities to get a promotion, wages, poorly handled pay reviews, job security

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Jobs at Eden Project

See more jobs

Housekeeper (Clean Team)

Par

19 days ago

Chief Marketing Officer

Par

6 days ago

Facilities Technician (Carpenter/Joiner)

Par

7 days ago

Finance Business Partner

Par

8 hours ago

Poor Management

Security Officer (Former Employee) - Eden Cornwal - 11 October 2021

Whilst the staff at Eden are excellent there is very much a culture of them and us. The training is not the best and in my view the training of management seems non existent. The hours are long on minum wage with no increase in pay for working unsocial hours. The enjoyable part is the people ie staff you work with. I also found some managers treat staff so poorly and speak to you as if are something they found on there feet. I had occasion to report two managers in the way they spoke to me and both times I was told this was normal and just the way they are. This to me unacceptable in my view.

Pros

Eden is nice place

Cons

Long shifts and Poor Management

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Hard work but an honour

Catering staff (Former Employee) - Cornwall - 28 October 2020

I worked there in the beginning days it was busy everyday I loved working there I made some good friends that I still stay in contact with today.I will never forget my time there.It was a pleasure and the management were kind and fair

Pros

Amazing place upbeat positive atmosphere a honour to work there

Cons

None

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Fast paced and innovative

Hospitality Assistant (Former Employee) - Cornwall - 9 July 2020

Eden is an amazing place to work, the experience gained is second to none and the oppurtunities are endless. Its great for your social life and promotes a family style working environment.

Pros

Free lunches

Cons

Lack of management at times

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Hospitality Assistant

Hospitality Assistant (Former Employee) - Par - 11 March 2020

Poor pay for hours and work which you need to complete. Poor management structure. Good first time job, youthful team so good for socializing. Also good for time off if not busy.

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Great place to work, if you don't want to get rich.

Horticulturalist (Current Employee) - St. Austell - 29 October 2019

Everyone I interact with at Eden Project is friendly, helpful, supportive and just lovely to work with. All of the horticulturalists are highly knowledgeable and keen to share their knowledge. The online training is all relevant and easy to complete, (even on my cheap and nasty android phone) though it does take time. The range of work is so varied that you can never get bored. We go at any physically demanding tasks mob handed, so just as a job is about to get hard, it's all over. The health and safety measures are for real and NOT meaningless words, like so many other places. The whole culture and ethos could be held up as a shining example of how it should be done. Things can take time, but they get there in the end. The pay is not good, but then this is Cornwall, and it is not much better up country. The horticulturalists work here because it is a great place to learn and improve your skills and knowledge. It can never hurt to have the Eden Project on your C.V. I feel a little apprehensive about giving such a glowing review, as I don't need the competition. But Eden deserves it. If you are a good gardener and want to up your game, watch the vacancies on the website and go for it.

Pros

Subsidised meals, discounts for employees, Free training, free entry to sister projects.

Cons

I honestly can't think of any.

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Aviod, avoid,avoid.

Logistics/Housekeeping. (Former Employee) - Bodelva,Par. - 20 May 2019

The other reviews here must have been paid for by Eden. Totally misleading. The worst place I have ever worked by a mile. Management are vile, bigoted people who treat you worse than vermin.

Pros

None

Cons

Everything.

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Fun and fast paced workplace

Team Member (Former Employee) - Cornwall - 23 January 2019

Eden is a lively and fun place to work if you don't mind a bit of hard work. Everyone I met while working there was super nice and helpful and made it a really enjoyable place to be.

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Fun and diverse place to work

Commis Chef (Current Employee) - Par - 6 November 2018

Great place as a stepping stone to find yourself and finding what you would like to do with your life with aspect of jobs, everyone is very welcoming and easy going

Pros

Free lunch

Cons

Long hours and under apritiasted

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Friendly-ish

Hospitality Assistant (Current Employee) - Cornwall - 3 August 2018

Employees within hospitality are very young and this leads to an immature workforce. Placing personal and social responsibilities before working professionalism.

Pros

free lunch

Cons

inconsistent hours

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amazing recommended to anyone

Retail Assistant (Former Employee) - St. Austell - 21 June 2018

Would recommend to anyone, amazing staff parties, great discount and wonderful working environment. bread is sometimes free at the end of the day. staff are lovely.

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Great place to work

Support Assistant (Current Employee) - office - 15 May 2018

A great place to work, it's a beautiful place and one to be admired. the roles are great and the training opportunities are excellent. Some teams have such great team work.

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