EDF Energy Limited Careers and Employment

I worked at EDF for 15 years moving from the Exeter office relocated to the Plymouth office, sadly the Plymouth office has closed and I have settled in Plymouth and don’t want to commute so have decided to leave, if it wasn’t for this I would still be working for them. The pay was excellent and due to the nature of the work I did (back office) I had mon to fri 8-4 hours. Great place to work and progress if you are motivated and want to move up the ladder.

Customer Service Advisor in Sunderland, Tyne and Wear

on 8 June 2021

The pits!

I worked at doxford for over 10 years. Awful place to be. Job advancement if your not in the click/romantically involved with/went to school with your so called superior. Supervisors and managers try their very best to avoid talking to your angry customer. Always lots of unhappy staff and arrogant managers. If you value your mental health avoid this place completely. It would be safe to say that certain people in management at this place are bone idle disgusting human beings with over inflated egos.

Customer Service Advisor (Full-time) in Doxford park Sunderland

on 26 April 2021

Safe job prospects excellent working environment

All I can say is I miss my job. It never felt like work because of the structure of your role there. Always someone to support you management structure brilliant. All they asked of you was to do your job well and be professional at all times. Sickness is monitored very thoroughly and I believe with good reason so EDF company is never exploited ensuring this does not impact on financing then management having colleagues cover shiftsEDF are also sponsors for paralympics.

Customer Assistant in South East

on 17 January 2021

A back stabbing thankless environment

Customer Service management don't care 2 hoots about you as an individual. They don't know or really care what you actually do in your job, or your actual abilities, unless that lack of their knowledge impacts on them or shows them up. If you're in their pally clique or wear your baseball cap backwards you'll do okay as a CSM or CRM. Work colleagues on your own level are great and the camaraderie can be excellent and a marvellous morale booster, but the constant struggles with quantity over quality with ignorant, bullying, management kind of grind you down. Colleagues from parts of the business other than Customer Services or Metering are amazed at the different management style they enjoy, so if you're an engineer or nukie you'll be okay.

Information Officer in Barnwood, Gloucestershire

on 22 November 2020

Efficient and educative

Questioning attitude and learning from your mistakes were central to the working environment. Working as a team was highly encouraged. Having outside work activities were part of our team.

See all reviews

What would you say about your employer?

Help fellow jobseekers by sharing your unique experience.

Write a review

Questions and answers

People have asked 38 questions about working at EDF Energy Limited. See the answers, explore popular topics and discover unique insights from EDF Energy Limited employees.