EDF Energy Limited
Work wellbeing score is 67 out of 100
3.9 out of 5 stars.
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EDF Energy Limited Employee Reviews for Sales Advisor

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Job Title
Sales Advisor13 reviews
United Kingdom13 reviews

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3.9Work-life balance

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Long term agent

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I have worked for the company for 10 years, their salary is second to none however I think it’s time to spread my wings and change of scenery. I am ready to start new adventures and show what I can do
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fun workplace

I learned a lot of things in this company. notament the customer relationship, the claims processing, and the deepening of my service sales capabilities
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Insights into EDF Energy Limited

Based on 83 survey responses
What people like
  • Time and location flexibility
  • Supportive environment
  • Inclusive work environment
Areas for improvement
  • Energising work tasks
  • Overall satisfaction

overall not a nice place to work

training was all going well until you are threw on the phones with basically no knowledge of support. this made me leave my job as I new basically nothing useful on how to work their systems.
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Horrendous Environment

High pressure environment for no reward, takes no consideration of mental health and compared to other contact centre environments, highly toxic. Avoid unless necessary.


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Uncomfortable place to work

Worked here when it was 2Touch. Causes a lot of stress and you get underpaid a lot. Full of nasty jumped up management who bully employees also breach of data protection on numerous times. Floor managers talks to staff like rubbish. My day was spent cold calling calls from customers who was not with EDF and price searching to save money on energy bills. The job didn't have many expectations or advancements to go for. Unrealistic targets set, extremely bad when letting work force go by releasing them on the day with no warning.




Lack of support, Management, Bullying, Unrealistic targets, Paid Incorrectly
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Successfully achieved daily and weekly sales targets Customer service via telephone Working in a fast paced environment Working under pressure to achieve targets Maintained a high level of professionalism during every call Adhered to strict policies of the company Achieved several positive ROD’s on my record
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Fun, good laugh, nice bunch of people.

Very fun and tidy enviroment to work in, nice bunch of people, learned quite alot how work works, ways of life in the work enviroment, managment could be better alot of changes, team leaders who are unexpreienced taking over didn't really know how to work sytems etc, worked there to earn bonus wasn't earning due to being swapped and changed from different campaigns high and less bonus so didn't have that stability, most enjoyable part was hitting target then going for more if some days didn't hit would always look to overacheive day after.


Tidy, Fun, Good minimum wage.


Change of job title alot which resulted less money etc.
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Working in a Robotic Environment

The Hours were Dragging, I Did learn some keys skills which has helped me progress further. but apart from that I made some good friends and had a good laugh while I was there.
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Commission Based Salary

Door to door sales within the gas and electricity field, I learned a lot throughout my time at sales, and enjoyed saving people money on there utility bills, however it was commission based, and lack of security was the only down fall, the hardest part of the job was trying to persuade people to change there gas and electricity fuel, but the most enjoyable part, was meeting people on a day to day basis and converting there fuel to the company with my useful information, was deeply fulfilling


Loved working outdoors


Lack of job security
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good commissions

Area to work from, Hard work pays, manaagement very poor, co-workers average, work in darkness during Winter and allways fun to hit your targets.
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Sales Advisor positions
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would not recommend to any one for work

mainly pay structure didnt like. i was cold caller u have to work in all conditions
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Great company

A very stable job is the best thing about working within EDF. The management do push you very hard but I suppose it is that which gets the best out of you.
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enjoyable, good money and great colleagues!

Loved my job, but was unfortunately made redundant. My position was no longer required with in the company.


relaxed sales enviroment


no job security
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Overall rating

Based on 2,098 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.9 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.7 out of 5 stars for Culture

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