EDF Energy Limited

EDF Energy Limited Employee Review

Typical Call Centre environment

Customer Service Advisor (Full-time) (Former Employee) - Sunderland, Tyne and Wear - 16 September 2023

Difficult job in difficult conditions with regards to the energy crisis, staff turnover contributes to poor customer service as complaints and issues are not followed up correctly

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Fun place , really good people

CSA - Customer Service Associate (Former Employee) - United kingdom - 7 November 2023

Definitely worth working. But they fo break their promises which is a normal Large company Politics but rather than that everything is good. Do change thir policies all of a sudden.

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Ok

Customer Service Advisor (Former Employee) - London, Greater London - 20 October 2023

Good pay and benefits, good morale but management can be often lack leadership. Friendly office and good culture overall but very much dependant on team

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Not bad…

advocate (Former Employee) - Sunderland, Tyne and Wear - 7 July 2023

Not a bad place to work, shifts are reliable and pay is basic, basic targeted call centre. Management are poor and offensive regarding medical issues.