Edinburgh Woollen Mill
3.3 out of 5 stars.
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Edinburgh Woollen Mill Pay & benefits reviews: Store Manager

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3.3Work-life balance
2.7Pay & benefits

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Classic fashion store in a busy tourist destination

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A typical day at work would be to arrive early, check any e-mails and action any replies required immediatley.E-mail the morning brief and daily target to Area manager.Prepare the daily team brief,with tasks,individual targets and the daily target for sales/customers.(KPI's)Organise the breaks and check the daily staff rota.Customer service window 11am-3pm and so shop floor is priority along with excellent customer service.Merchandising and replenishing are afternoon tasks.Utilising weekly reports and visual merchandising manuals to ensure store looks inviting and to company proceedures.Housekeeping at the end of the day ensuring to maintain high levels at all times.Cashing up at the end of the day along with the end of day proceedures, emailing and administration to area manager and head office.I learnt how to run a very busy operation and manage a team of 8, through staff training and leading by personal example. Offering excellent customer service to the local and tourist market.Merchandising using company graphics and manuals. Cash handling,banking proceedures and administration skills.I learnt how to maintain staff rotas and worked to salary budgets.I understand KPI's,sales differential and many different reports which were valuable tools for the business.Worked well as a team and respected my supervisor as my supporter and valued team member.The hardest part of the job was keeping the staff motivated and excited regarding targets.The most enjoyable part of the job was being proud of my store,getting positive feedback from customers and being respected by head office and - 

Pros

as manager i chose my days off, holidays

Cons

could be quite demanding at times
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Nice friendly place to work

Every day is different and a new challenge but there is that much to do there are never enough hours in the day to finish everything so you tend to strart earlier than normal and always come home late after working lots of extra hours

Pros

Clothing allowance

Cons

Long hours
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Overall rating

3.3

Based on 213 reviews
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Ratings by category

3.3Work/Life Balance
2.7Salary/Benefits
2.9Job security/advancement
3.1Management
3.1Culture

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