EE
Work wellbeing score is 59 out of 100
3.2 out of 5 stars.
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EE Careers and Employment

Work wellbeing

Results based on 501 responses to Indeed's work wellbeing survey.
Work wellbeing score is Low, 59 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Low

Purpose

How meaningful people find their work
Below average

Stress-free

How manageable people find their work stress
Low

Satisfaction

How content people feel with the way things are at work
Low

About the company

  • Founded
    2012
  • Company size
    more than 10,000
  • Industry
    Telecommunications
  • Headquarters
    BT Group plc 1 Braham St...
  • Link
    EE website

We’re EE. And we’re the bee’s knees, if we do say so ourselves. We provide the best network, and the best service, so our customers can trust us with their digital lives.

As part of the BT family, we’re even bigger than you think. We run the UK’s biggest and fastest mobile network, offering 4G in more places than any other UK network. We were also the first to launch 4G in the UK in October 2012, and the first to launch 5G in May 2019. Excuse the humblebrag.

Our values are at the core of every...

We’re EE. And we’re the bee’s knees, if we do say so ourselves. We provide the best network, and the best service, so our customers can trust us with their digital lives.

As part of the BT family, we’re even bigger than you think. We run the UK’s biggest and fastest mobile network, offering 4G in more places than any other UK network. We were also the first to launch 4G in the UK in October 2012, and the first to launch 5G in May 2019. Excuse the humblebrag.

Our values are at the core of everything we do. By adding a human touch to every task, clearing up complex issues and letting our creativity run wild, we give every EE customer an experience they won’t forget.

Learn more

Jobs

Browse jobs by job title

Retail Advisor

84 jobs

Salaries

Salary estimated from 1.5K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 1K reviews and is evolving.

3.33 out of 5 stars.20192.93 out of 5 stars.20202.51 out of 5 stars.20213.07 out of 5 stars.20223.00 out of 5 stars.2023

Reviews

Customer Service Advisor in Glasgow City Centre, Glasgow
on 8 June 2023
Ok place
Ok to work for targets seem to high was told to flog everyone a tablet even when they dident want it discount was good and staff where nice managment were blt
Anonymous in North Tyneside, Tyne and Wear
on 8 June 2023
Elitist Snobs
I’ve worked here many years and have feel it has got worse and worse as time has gone on. The CEO is deluded and thinks that customers just have endless bags of cash to spend on useless things they don’t need. The people working under him seem to be under some spell of illusion of a ‘Better EE’. And when you filter down to the local management if your face doesn’t fit they’ll make you have a hard ...
Customer Service Advisor in London, Greater London
on 8 June 2023
It's decent
It's okay nothing special you have your KPIs which you have to complete otherwise you get put into a performance improvement plan. In terms of moving up, it depends really on whether your on the managers good side or not. This can be different in every store.
Sales Advisor in London, Greater London
on 29 May 2023
Fun workplace
Very stressful and full on sales environment with a lot of pressure but the pay is good. You can progress very quickly in this company if you are sales and customer focused. Long hours and a lot of them unpaid on a positive note very team work focused.
Customer Service Advisor in York, North Yorkshire
on 27 May 2023
Easy going and fun for the most part
Like any sales job there is some level of hard selling involved, even when the company tell you there isn't, but behind that the job itself is somewhat enjoyable

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Questions and answers

People have asked 102 questions about working at EE. See the answers, explore popular topics and discover unique insights from EE employees.

See questions about:

  • Interviews
  • Benefits
  • Salaries
  • Working Hours
  • Hiring Process
  • Hiring Age
  • Dress Code
  • Working Culture
  • Working Environment
  • Shifts
  • Work Life Balance
  • Background Check
  • Part Time Jobs
  • CEO
  • Promotion

Interview insights

Insights from 1.2K Indeed users who have interviewed with EE within the last 5 years.

Average experience
Interview is average
Process takes about a week

Interview questions

The questions all relate to customer service, business acumen and what you would do in a series of give situations. For management positions role play and data analysis are also included.

The questions all relate to cu...

Shared on 19 December 2018

They asked me to sell an imaginary product. Other than than. standard interview questions such as strengths/weaknesses, etc.

They asked me to sell an imagi...

Shared on 18 December 2018

What is good service? Identify a time you were involved in good service? A time you had to meet a deadline.

What is good service? Identify...

Shared on 16 October 2017

Common questions about EE

EE locations

  • Darlington3.3 out of 5 stars.
  • Plymouth2.6 out of 5 stars.
  • London3.8 out of 5 stars.
  • Merthyr Tydfil2.9 out of 5 stars.
  • Newcastle upon Tyne3.2 out of 5 stars.

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