Questions and Answers about EE

I have worked in call centre and as sales advisor in a store. Interview process is telephone interview, and for contact centre the next stage is going in and playing a role play scenario. In store its trying to sell a contract based on information provided. All in all an enjoyable experience and was made very condor table at both.

I was proud of it until 2015 when BT bought EE tbats when it all changed.

You have to be seen to be really friendly and 'brown nose' the management.

Standard interview clothing.

Agents can get 30% of a restricted number of lines and 75%off their own. Managers and upwards get free mobile account and Labtop

8 hour shifts

Yes they do. If your checks don’t come back satisfactory then they contact you and tell you but won’t give you any more information which is wonderfully helpful...

Paid monthly, overtime is paid in two week arrears and commission is paid the month after.

Like one big party if your in sales

The questions all relate to customer service, business acumen and what you would do in a series of give situations. For management positions role play and data analysis are also included.